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Remote Working Customer Service Jobs in Decatur, AL

Liveops

Remote Spanish Bilingual Customer Service

Madison, AL · Remote

$14 - $17.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

XACT

Customer Service Specialist - AL

Huntsville, AL · On-site +1

$15.99 - $16/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... Your workspace must be a dedicated working environment that is used exclusively by you. • A ...

The Misch Group

Commercial Lines CSR

Athens, AL · Remote

Working knowledge of Property and Casualty accounts * Research and compile answers to client policy and coverage questions * Ability to market/quote new business and account renewals obtaining ...

Never Ending Travels

Remote Cruise Booker

AL · On-site +1

$45K - $65K/yr

Key Responsibilities 1. Client-Centric Excellence - Deliver exceptional customer service by ... Remote Work Proficiency - Comfortable working efficiently in a remote work environment. Benefits ...

Danaher

Sales Specialist

Huntsville, AL · On-site +1

$118K - $133K/yr

Excellent customer relations/service skills, goal oriented, results driven * Develop excellent ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

HMG Careers

Remote Sales Specialist

Huntsville, AL · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... working camera * Insurance license required or willingness to obtain one * Basic computer skills

HMG Careers

Remote Sales Specialist

Huntsville, AL · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... working camera * Insurance license required or willingness to obtain one * Basic computer skills

HMG Careers

Remote Sales Specialist

Decatur, AL · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... working camera * Insurance license required or willingness to obtain one * Basic computer skills

HMG Careers

Remote Sales Specialist

Huntsville, AL · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... working camera * Insurance license required or willingness to obtain one * Basic computer skills

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Remote Working Customer Service information

See Decatur, AL salary details

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$17

$25

How much do remote working customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote working customer service in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Working Customer Service representative, and why are they important?

To thrive as a Remote Working Customer Service representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems such as Zendesk or Salesforce is commonly required. Strong time management, self-motivation, and empathy are vital soft skills for delivering effective service and building customer trust remotely. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

How do remote working customer service representatives stay connected and collaborate effectively with their teams?

Remote customer service representatives typically use a variety of digital tools—such as messaging platforms, video conferencing, and shared dashboards—to maintain close communication with their colleagues and supervisors. Regular team meetings, virtual trainings, and chat channels help foster a sense of teamwork and provide opportunities for sharing best practices or troubleshooting issues. While working remotely requires strong self-motivation, most companies provide structured support and clear guidelines to ensure remote agents remain engaged and aligned with team goals.

What is a remote working customer service representative?

A remote working customer service representative is a professional who assists customers with inquiries, issues, or complaints while working from a location outside of a traditional office, typically from home. They use various communication tools such as phone, email, chat, or social media to interact with customers. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote customer service representatives often enjoy flexible schedules and the ability to work from anywhere with a reliable internet connection.

What is the difference between Remote Working Customer Service vs Remote Working Technical Support?

AspectRemote Working Customer ServiceRemote Working Technical Support
Required CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical degrees or certifications
Work EnvironmentCustomer service centers, call centers, or home officesTechnical support centers, IT departments, or home offices
Employer & Industry UsageRetail, telecom, banking, hospitalityIT, software, hardware, telecommunications
Common Search & Comparison IntentUnderstanding roles, skills, and job requirementsTechnical skills, troubleshooting, and product knowledge

Remote Working Customer Service and Remote Working Technical Support share similarities in work environment and employer usage but differ mainly in required skills and certifications. Customer service roles focus on communication and problem-solving for general inquiries, while technical support requires technical expertise and troubleshooting skills. Both roles are vital in their industries and often sought by remote job seekers.

What are popular job titles related to Remote Working Customer Service jobs in Decatur, AL? For Remote Working Customer Service jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Remote Working Customer Service jobs in Decatur, AL look for? The top searched job categories for Remote Working Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Working Customer Service jobs? Cities near Decatur, AL with the most Remote Working Customer Service job openings:
Remote Working Customer Service jobs near you
Remote Spanish Bilingual Customer Service

Remote Spanish Bilingual Customer Service

Liveops

Madison, AL • Remote

$14 - $17.50/hr

Contractor

Posted 21 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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