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Remote Customer Satisfaction Survey Jobs in Decatur, AL

InsuraTec

Sales Representative (Remote)

Cullman, AL · Remote

Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Hartselle, AL · Remote

Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Athens, AL · Remote

Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Decatur, AL · Remote

Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Huntsville, AL · Remote

Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Madison, AL · Remote

Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Amteck, LLC

BIM Technician - Electrical

Huntsville, AL · On-site +1

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ...

Sonoco

Business Segment Manager

Hartselle, AL · On-site +1

$121K - $137K/yr

Use data and insights to inform decision-making and continuous improvement This is a remote ... Consistent delivery of growth and customer satisfaction Compensation: The annual base salary range ...

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All JobsRemote Customer Satisfaction Survey JobsRemote Customer Satisfaction Survey Jobs in Decatur, AL

Remote Customer Satisfaction Survey information

See Decatur, AL salary details

$4

$18

$27

How much do remote customer satisfaction survey jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote customer satisfaction survey in Decatur, AL is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Satisfaction Survey vs Remote Customer Service Representative?

AspectRemote Customer Satisfaction SurveyRemote Customer Service Representative
Primary RoleCollects feedback through surveys to assess customer satisfactionHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, survey tools, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentPrimarily remote, using survey platforms and emailRemote or call center, using phone, chat, or email
Industry UsageMarket research, customer experience firmsRetail, telecom, tech companies

While both roles involve customer interaction, Remote Customer Satisfaction Survey focuses on gathering feedback via surveys, whereas Remote Customer Service Representative provides direct support and resolves customer issues. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are some common challenges faced in a Remote Customer Satisfaction Survey role, and how can they be overcome?

Working in a Remote Customer Satisfaction Survey role often involves engaging with a diverse range of customers, some of whom may be hesitant or unwilling to participate. Maintaining a friendly and professional demeanor, using clear communication, and being adaptable to different customer responses are key to overcoming these challenges. Additionally, staying organized and meeting survey quotas independently requires strong time management skills. Regular check-ins with supervisors or team members can help you stay motivated and aligned with team goals, even while working remotely.

What is a Remote Customer Satisfaction Survey job?

A Remote Customer Satisfaction Survey job involves working from home or another remote location to gather feedback from customers about their experiences with a company's products or services. Employees in this role typically conduct surveys via phone, email, or online platforms to assess customer satisfaction, identify areas for improvement, and report findings to help companies enhance their service quality. Strong communication skills and the ability to accurately record and analyze customer responses are essential for this position. These jobs are often flexible and may be part-time or project-based.

What are the key skills and qualifications needed to thrive as a Remote Customer Satisfaction Survey Specialist, and why are they important?

To thrive as a Remote Customer Satisfaction Survey Specialist, you generally need strong communication skills, attention to detail, and experience with survey methodologies, often supported by a high school diploma or equivalent. Familiarity with online survey platforms (such as SurveyMonkey or Qualtrics), CRM systems, and data entry software is typically required. Excellent listening abilities, patience, and professionalism help build rapport with respondents and ensure accurate data collection. These skills are crucial for gathering reliable insights, supporting service improvement, and representing the company positively in a remote environment.
What are popular job titles related to Remote Customer Satisfaction Survey jobs in Decatur, AL? For Remote Customer Satisfaction Survey jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Satisfaction Survey jobs in Decatur, AL look for? The top searched job categories for Remote Customer Satisfaction Survey jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Customer Satisfaction Survey jobs? Cities near Decatur, AL with the most Remote Customer Satisfaction Survey job openings:
Remote Customer Satisfaction Survey jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

WellSky

Huntsville, AL • Remote

$13 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

WellSky rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

123rd of 191 rated software companies

Job description

The Sleep Coach is responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. The scope of this job includes actively promoting and selling CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. ​We are looking for ambitious, highly motivated individuals who want to be a part of a fast-paced, rapidly growing organization. Applicants must be customer-focused, have the ability to multi-task, and possess exceptional time management and phone skills.

If you're interested in joining our team, please see additional details below and apply today!

Hours & Location:

  • This is a remote, full-time position. Candidates must be able to work 40+ hours per week.
  • Candidates must reside in one of the following states: Georgia, Alabama, Tennessee or Texas.
  • For all offered candidates, the necessary equipment will be shipped to your home before your start date.

Pay:

  • As a Sleep Coach, you'll start at $13 per hour.
  • After 90 days of successful performance, your rate will increase to $15 per hour, and after one year, it will rise to $16 per hour.

Key Responsibilities:

  • Contact assigned patients quarterly to facilitate CPAP supply reorders with the goal of achieving a 50% reorder rate while ensuring patients' continued compliance and satisfaction.
  • Promote the sale of replacement masks, cushions, seals, and filters with a target of achieving 80% of orders to include a mask and 75% to include seals.
  • Utilize effective outreach strategies to assess patient usage and satisfaction with their equipment thus maximizing patient engagement in the S3 program.
  • Verify and update patient records, including insurance details, to ensure accurate and up-to-date information.
  • Maintain professionalism and efficiency in all patient interactions, including promptly returning voicemails within two hours, adhering to high standards of phone etiquette, and fostering positive patient relationships.
  • Efficiently navigate the platform to process orders according to client-specific procedures.
  • Perform other job duties as assigned.

Required Qualifications:

  • GED or High School Diploma

Job Expectations:

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

Company Description

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Medical with Rx, dental, and vision benefits
Mental Health support through EAP
Paid time off, plus paid holidays
100% vested 401(K) retirement plans

Apply