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Remote Workforce Jobs in Indianapolis, IN (NOW HIRING)

Enrollment123

Client Solution Engineer

Indianapolis, IN · Remote

$90K - $100K/yr

Location: e123 is a Work From Anywhere company based in southern California with an entirely remote workforce from all over the US. This role can be based anywhere in the US (with the exception of IN ...

Enrollment123

Client Solution Engineer

Indianapolis, IN · On-site +1

$90K - $100K/yr

Location: e123 is a Work From Anywhere company based in southern California with an entirely remote workforce from all over the US. This role can be based anywhere in the US (with the exception of IN ...

micro1 AI

Senior Database Reliability Engineer

Carmel, IN · Remote

$220K - $260K/yr

... remote-first workforce. micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy ...

micro1 AI

Senior Database Reliability Engineer

Fishers, IN · Remote

$220K - $260K/yr

... remote-first workforce. micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy ...

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All JobsWorkforce JobsRemote Workforce JobsRemote Workforce Jobs in Indianapolis, IN

Remote Workforce information

See Indianapolis, IN salary details

$23.9K

$73K

$154.8K

How much do remote workforce jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote workforce in Indianapolis, IN is $73,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $87,900.00 per year, depending on experience, location, and employer.

What is a remote workforce?

A remote workforce refers to employees or teams who work outside of a traditional office environment, often from home or other locations, using digital communication tools to connect and collaborate. Remote work allows organizations to access a broader talent pool and can increase flexibility for workers. Companies with a remote workforce typically use video conferencing, project management software, and cloud-based systems to maintain productivity and communication. This approach has grown in popularity due to advances in technology and changing attitudes about work-life balance.

How do remote workforce team members typically stay connected and maintain effective collaboration with colleagues?

Remote workforce team members often use a mix of digital communication tools such as video conferencing, instant messaging, and project management platforms to stay connected. Regular check-ins, virtual team meetings, and collaborative online workspaces help foster teamwork and ensure everyone is aligned on priorities. Adapting to different time zones and proactively sharing updates are common practices to maintain transparency and momentum. Many organizations also encourage informal virtual gatherings to build camaraderie and strengthen team relationships.

What are the key skills and qualifications needed to thrive in a remote workforce role, and why are they important?

To thrive in a remote workforce role, you need strong self-management, communication, and time-management skills, often supported by relevant job experience or education. Familiarity with digital collaboration tools such as Slack, Zoom, project management software, and cloud-based document sharing platforms is typically required. Outstanding remote workers excel in adaptability, proactive communication, and self-motivation. These competencies are crucial for maintaining productivity, effective teamwork, and consistent results without direct in-person supervision.

What is the difference between Remote Workforce vs Customer Service Representative?

AspectRemote WorkforceCustomer Service Representative
Required credentialsVaries by industry; often includes relevant experience or certificationsHigh school diploma or equivalent; customer service training often preferred
Work environmentRemote, flexible locations, home officesTypically office or call center, but increasingly remote
Employer usageEmployers across multiple industries hiring remote staffCustomer service departments in retail, tech, healthcare, etc.
Search intentLooking for remote job opportunities or remote work rolesSeeking customer service roles, often remote or in-office

The Remote Workforce encompasses a broad range of roles working remotely across industries, while Customer Service Representatives focus specifically on assisting customers, often remotely. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Workforce jobs in Indianapolis, IN?

The most popular types of Workforce jobs in Indianapolis, IN are:

What are popular job titles related to Remote Workforce jobs in Indianapolis, IN?

For Remote Workforce jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Remote Workforce jobs in Indianapolis, IN look for?

The top searched job categories for Remote Workforce jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Remote Workforce jobs?

Cities near Indianapolis, IN with the most Remote Workforce job openings:

Remote Workforce jobs near you
Infographic showing various Remote Workforce job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, and 8% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,044 per year, or $35.1 per hour.

Client Solution Engineer

Enrollment123

Indianapolis, IN • Remote

$90K - $100K/yr

Full-time

Medical

Posted 10 days ago

Job description

Location: e123 is a Work From Anywhere company based in southern California with an entirely remote workforce from all over the US. This role can be based anywhere in the US (with the exception of IN, IL, PA, NE).

Why join e123?

e123 is transforming the distribution of health insurance in the United States while creating a new insurtech category. e123 helps businesses manage the complex world of health insurance distribution. We handle $3B in annual premium billings through a network of nearly 400,000 agents. We deliver a single, easy to use platform for clients to distribute and market insurance and benefits products at all levels. We are rapidly expanding our product suite to to address major pain points for enterprise carrier and distribution customers in this market vertical.

Our Mission

We’re on a mission to fix a broken system, making it easier and more reliable for millions of people to protect themselves against the unexpected by enabling insurance providers to better match individuals with the right health insurance solutions. This in turn enables accelerating growth for our clients. At e123, we deliver a powerful, widely-used core SaaS product in a premier position central to our industry, and our team knows as much as anyone about the complexities of the United States healthcare insurance distribution network.

Job Description:
The Client Solution Engineer will work directly with our B2B customers from on-boarding through the customer’s entire lifecycle while building long-term relationships. This position requires the ability to work with clients and other e123 team members to rapidly identify solutions to more complicated client business requirements and root causes of client issues. This requires developing a deep understanding of our software solution and its intended uses, in order to instruct clients how they can get the most utility out of our platform. This position will also interface heavily with our developers in order to provide accurate specs that will solve clients’ business needs.
Responsibilities:
  • Provide on-going support to our clients for both business process improvements and technical issues to ensure that customers are using our platform optimally, and the platform is working optimally, for their needs.
  • Assess technical issues and identify solutions to these issues using creative problem solving.
  • Educate and coach customers on best practices of our platform.
  • Serving as a liaison between clients / client-facing support team members and internal technical staff members.
  • Document new features or customizations and work with Development to implement and perform QA testing for each.
  • Support on-boarding efforts that include configuration of our platform and capturing required customization.
  • Working with customers by phone and online using collaboration tools, video chats, and desktop sharing.
  • Proactively managing customers, anticipating potential pitfall issues and working to identify and prevent them.
  • Passionately delivering superior client service.

Required Skills & Experience:
  • 2+ years of customer support/technical support experience in a customer facing role within a software company, ideally in a SaaS, B2B environment.
  • Critical thinking skills.
  • Problem solving skills, ie, ability to troubleshoot on the fly. Understands how to capture business requirements.
  • Demonstrated ability to take initiative to proactively solve problems.
  • Attention to detail.
  • Comfortable working in a fast-moving, rapidly-evolving company and industry.
  • Excellent written and verbal communication skills.
  • Ability to manage communication between customers and developers. Must be proficient in Microsoft Office Suite.
  • Experience with JIRA or a similar ticketing system is a plus.
  • College degree preferred

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