The Role You'll own workforce management for an inside sales center of roughly 200 agents across two sites and a predominantly remote team. The operation is straightforward, but it runs seven days a ...
The Role You'll own workforce management for an inside sales center of roughly 200 agents across two sites and a predominantly remote team. The operation is straightforward, but it runs seven days a ...
Workforce Management Manager
Cranford, NJ · Remote
$90K - $110K/yr
Building and publishing schedules that match the forecast, including remote and flexible shifts * Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple ...
Quick apply
Workforce Management Manager
Cranford, NJ · Remote
$90K - $110K/yr
Building and publishing schedules that match the forecast, including remote and flexible shifts * Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple ...
Workforce Management Manager
New Brunswick, NJ · Remote
$90K - $110K/yr
Building and publishing schedules that match the forecast, including remote and flexible shifts * Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple ...
Quick apply
Workforce Management Manager
New Brunswick, NJ · Remote
$90K - $110K/yr
Building and publishing schedules that match the forecast, including remote and flexible shifts * Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple ...
Work Environment Our fully remote workforce allows for an unparalleled work-life balance, enabling you to effectively manage your schedule from the comfort of your home office. You will operate ...
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Work Environment Our fully remote workforce allows for an unparalleled work-life balance, enabling you to effectively manage your schedule from the comfort of your home office. You will operate ...
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Work Environment As a member of our remote workforce based in Irvington, New Jersey, you will have the flexibility to work from the comfort of your home. Our team operates without geographical ...
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Work Environment As a member of our remote workforce based in Irvington, New Jersey, you will have the flexibility to work from the comfort of your home. Our team operates without geographical ...
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Full-Time Licensed Marriage and Family Therapist (LMFT) - Remote Opportunity
Elizabeth, NJ · Remote
$70K - $100K/yr
As part of our remote workforce, you will have access to a variety of digital tools to facilitate effective counseling and communication with clients. Our outpatient office, located in Elizabeth ...
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Full-Time Licensed Marriage and Family Therapist (LMFT) - Remote Opportunity
Elizabeth, NJ · Remote
$70K - $100K/yr
As part of our remote workforce, you will have access to a variety of digital tools to facilitate effective counseling and communication with clients. Our outpatient office, located in Elizabeth ...
New
Work Environment As part of our remote workforce, you will have the flexibility to manage your schedule, allowing for a balanced work-life dynamic. Our detox center, equipped with advanced technology ...
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Work Environment As part of our remote workforce, you will have the flexibility to manage your schedule, allowing for a balanced work-life dynamic. Our detox center, equipped with advanced technology ...
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As a member of our remote workforce, you will play an essential role in guiding our clients toward recovery, fostering resilience, and empowering them to reclaim their lives. About the Organization ...
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As a member of our remote workforce, you will play an essential role in guiding our clients toward recovery, fostering resilience, and empowering them to reclaim their lives. About the Organization ...
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Licensed Clinical Social Worker (LCSW) - Remote Role at Heart and Hand Healthcare Center
Edison, NJ · Remote
$90K - $110K/yr
Work Environment As part of our remote workforce, you will have the flexibility to manage your schedule while working from home. Despite the remote setting, our team maintains strong connections ...
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Licensed Clinical Social Worker (LCSW) - Remote Role at Heart and Hand Healthcare Center
Edison, NJ · Remote
$90K - $110K/yr
Work Environment As part of our remote workforce, you will have the flexibility to manage your schedule while working from home. Despite the remote setting, our team maintains strong connections ...
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Support secure architecture design for remote workforce technologies, enterprise mobility, and distributed enterprise environments. Identity & Access Security * Collaborate with Identity Security ...
Support secure architecture design for remote workforce technologies, enterprise mobility, and distributed enterprise environments. Identity & Access Security * Collaborate with Identity Security ...
Senior Manager, Labor Relations and Workforce Strategy
West Berlin, NJ · Remote
$125K - $135K/yr
Senior Manager,Labor Relations & Workforce Strategy Manager: SVP, Transport Operationsand SVP, ... remote physician, in the comfort of a patient's home or workplace. Together withDocGo ...
Senior Manager, Labor Relations and Workforce Strategy
West Berlin, NJ · Remote
$125K - $135K/yr
Senior Manager,Labor Relations & Workforce Strategy Manager: SVP, Transport Operationsand SVP, ... remote physician, in the comfort of a patient's home or workplace. Together withDocGo ...
Licensed Professional Counselor - Telehealth Specialist
Elizabeth, NJ · Remote
$58K - $80K/yr
As a key member of our remote workforce, you will be charged with delivering high-quality counseling services to a diverse clientele, fostering their emotional and mental well-being through ...
New
Licensed Professional Counselor - Telehealth Specialist
Elizabeth, NJ · Remote
$58K - $80K/yr
As a key member of our remote workforce, you will be charged with delivering high-quality counseling services to a diverse clientele, fostering their emotional and mental well-being through ...
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Entry Level Remote Rep
Newark, NJ · On-site +1
$90K - $120K/yr
Whether you are entering the workforce or exploring a new career path, this opportunity provides the flexibility and support to succeed in a remote, mission-driven environment. In this role, you will ...
Entry Level Remote Rep
Newark, NJ · On-site +1
$90K - $120K/yr
Whether you are entering the workforce or exploring a new career path, this opportunity provides the flexibility and support to succeed in a remote, mission-driven environment. In this role, you will ...
$21.75 - $29/hr
The Position We are looking for a Remote Vetting Coordinator, based in Colombia,to support our ... Weekend availability is required About us Job&Talent is a world-leading, AI-powered workforce ...
$21.75 - $29/hr
The Position We are looking for a Remote Vetting Coordinator, based in Colombia,to support our ... Weekend availability is required About us Job&Talent is a world-leading, AI-powered workforce ...
Construction and Maintenance Project Manager (Remote) ABCO Maintenance is a Commercial Facility ... Supervise and manage onsite workforce * Monitor project progress and update management * Coordinate ...
Construction and Maintenance Project Manager (Remote) ABCO Maintenance is a Commercial Facility ... Supervise and manage onsite workforce * Monitor project progress and update management * Coordinate ...
Construction and Maintenance Project Manager (Remote) ABCO Maintenance is a Commercial Facility ... Supervise and manage onsite workforce Monitor project progress and update management Coordinate ...
Construction and Maintenance Project Manager (Remote) ABCO Maintenance is a Commercial Facility ... Supervise and manage onsite workforce Monitor project progress and update management Coordinate ...
Supervise and manage onsite workforce * Monitor project progress and update management * Coordinate ... Remote) Number of Openings 1 Open Date 8/6/2026 Location NJ - SOUTH - Cherry Hill, NJ About the ...
Supervise and manage onsite workforce * Monitor project progress and update management * Coordinate ... Remote) Number of Openings 1 Open Date 8/6/2026 Location NJ - SOUTH - Cherry Hill, NJ About the ...
Workday Consultant
Parsippany, NJ · Remote
This remote role prefers candidates in Eastern or Central time zones to support collaboration with key stakeholders. Required: Bachelor's Degree and 5+ years of hands-on Workday HCM configuration ...
Workday Consultant
Parsippany, NJ · Remote
This remote role prefers candidates in Eastern or Central time zones to support collaboration with key stakeholders. Required: Bachelor's Degree and 5+ years of hands-on Workday HCM configuration ...
Workday Consultant
Parsippany, NJ · Remote
This remote role prefers candidates in Eastern or Central time zones to support collaboration with key stakeholders. Required: Bachelor's Degree and 5+ years of hands-on Workday HCM configuration ...
Workday Consultant
Parsippany, NJ · Remote
This remote role prefers candidates in Eastern or Central time zones to support collaboration with key stakeholders. Required: Bachelor's Degree and 5+ years of hands-on Workday HCM configuration ...
THIS POSITION IS REMOTE*** Position Requirements: The most qualified candidates will possess the ... Workforce
THIS POSITION IS REMOTE*** Position Requirements: The most qualified candidates will possess the ... Workforce
Remote Workforce information
See New Jersey salary details
$25.4K - $38K
5% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$38K - $50.7K
26% of jobs
The median wage is $63.3K / yr.
$50.7K - $63.3K
19% of jobs
$63.3K - $76K
11% of jobs
$88.6K is the 75th percentile. Wages above this are outliers.
$76K - $88.6K
14% of jobs
$88.6K - $101.2K
10% of jobs
$101.2K - $113.9K
4% of jobs
$113.9K - $126.5K
7% of jobs
$126.5K - $139.2K
1% of jobs
$139.2K - $151.8K
1% of jobs
$151.8K - $164.5K
1% of jobs
$25.4K
$77.6K
$164.5K
How much do remote workforce jobs pay per year?
What is a remote workforce?
How do remote workforce team members typically stay connected and maintain effective collaboration with colleagues?
What are the key skills and qualifications needed to thrive in a remote workforce role, and why are they important?
What is the difference between Remote Workforce vs Customer Service Representative?
| Aspect | Remote Workforce | Customer Service Representative |
|---|---|---|
| Required credentials | Varies by industry; often includes relevant experience or certifications | High school diploma or equivalent; customer service training often preferred |
| Work environment | Remote, flexible locations, home offices | Typically office or call center, but increasingly remote |
| Employer usage | Employers across multiple industries hiring remote staff | Customer service departments in retail, tech, healthcare, etc. |
| Search intent | Looking for remote job opportunities or remote work roles | Seeking customer service roles, often remote or in-office |
The Remote Workforce encompasses a broad range of roles working remotely across industries, while Customer Service Representatives focus specifically on assisting customers, often remotely. Understanding these differences helps job seekers find roles aligned with their skills and preferences.
What are the most commonly searched types of Workforce jobs in New Jersey?
The most popular types of Workforce jobs in New Jersey are:
What are popular job titles related to Remote Workforce jobs in New Jersey?
For Remote Workforce jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Remote Workforce jobs in New Jersey look for?
The top searched job categories for Remote Workforce jobs in New Jersey are:
What cities in New Jersey are hiring for Remote Workforce jobs?
Cities in New Jersey with the most Remote Workforce job openings:

Full-time
PTO
Posted 16 days ago
Renewal By Andersen rating
8.2
Renewal By Andersen
Based on 145 frontline employees who took The Breakroom Quiz
6.2
National retailers average
Based on 96,549 frontline employees who took The Breakroom Quiz
The best things about working at Renewal By Andersen
Featured by Renewal By Andersen, based on 145 Breakroom Quiz responses from their frontline employees
93%
say they get paid time off
91%
say it is easy to take sick days
90%
say it’s easy to book vacation
Featured by Renewal By Andersen, based on 145 Breakroom Quiz responses from their frontline employees
Job description
The Role
You'll own workforce management for an inside sales center of roughly 200 agents across two sites and a predominantly remote team. The operation is straightforward, but it runs seven days a week and needs someone keeping a close eye on the data, the staffing, and the leads. Our Verint platform is live - we need someone to tune it and own it, not learn it from scratch.
You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work our daily leads smartly. It's hands-on work with a clear path to grow as the function and team grow.
What You'll Own
- Forecasting contact volume across inbound, outbound, and text by interval, day, and week
- Building and publishing schedules that match the forecast, including remote and flexible shifts
- Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple states
- Staffing outbound strategically against the daily lead flow (~1,000 leads/day) - pacing calls to work leads smart, not just dialing to hit activity numbers
- Keeping eyes on service level, abandon, and adherence, and making the staffing call when volume shifts
- Tracking agent activity and productive time, and owning that monitoring so coaches can coach
- Managing PTO, shift changes, and coverage against staffing needs
- Producing weekly adherence and exception reporting, and handing clean data to payroll
- Tuning Verint so we use what we're paying for
- Building a sensible coverage model for 98 weekly operating hours: live eyes where it matters, alerts and simple floor playbooks on the rest
- Baking shrinkage (coaching, training, meetings, QA) into the staffing math
- Capacity planning for hiring classes, ramp, and seasonal pushes
- Leading, developing, and setting clear numbers for the two WFM analysts
What You Need
- Hands-on Verint experience at a tuning level, not just as a user. You refine it, you don't need to be taught it.
- Proven WFM experience managing a predominantly remote team. You know how adherence, coverage, and real-time management work differently when the floor is distributed.
- Contact-center forecasting and scheduling experience
- Comfort keeping an eye on intraday staffing and making adjustments as the day shifts
- Ability to explain complex WFM concepts in plain language to non-WFM leaders
- Experience leading or directing a small team, formally or informally
Working at Renewal By Andersen
Perks for frontline workers
From Renewal By Andersen, via Breakroom
Flexible Scheduling
Career Growth
Paid Training
Friendly Environment
Employee Recognition
Strong Team-Building
About Renewal By Andersen, in their own words
From Renewal By Andersen
Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.
Learn more about the benefits of Renewal by Andersen’s Signature Service:
Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.
Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*
Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.
Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.
Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.
Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.
Company values
From Renewal By Andersen
Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.
Diversity and inclusion statement
From Renewal By Andersen
Be Renewal. Be You.
We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.
What Renewal By Andersen employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Renewal By Andersen
Sourced by ZipRecruiter
Industry
Construction, manufacturing and personal services
Company size
501 - 1,000 Employees
Headquarters location
Cottage Grove, WI, US