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Remote Workforce Management Scheduler Jobs in Georgia

ResPro Health

Care Management Scheduler

Atlanta, GA · Remote

$17 - $19/hr

... like remote patient monitoring and chronic care management in their pulmonary practices. With a ... focus on quality patient care and innovative solutions, ResPro Health equips specialists with ...

NTT DATA Services

$164K/yr

Time & Attendance, Workforce Scheduling, Payroll Processing, Compliance Management, Change ... The starting pay range for this remote role is $78,948 - 164,476. This range reflects the minimum ...

ResPro Health

Care Management Scheduler

Atlanta, GA · On-site +1

$17 - $19/hr

... like remote patient monitoring and chronic care management in their pulmonary practices. With a ... focus on quality patient care and innovative solutions, ResPro Health equips specialists with ...

Aprio

Senior Director, Resource Management

Alpharetta, GA · On-site +1

$225K - $300K/yr

... and workforce availability shift. * Own the firm's scheduling technology roadmap, ensuring the ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Aprio

Senior Director, Resource Management

Atlanta, GA · On-site +1

$225K - $300K/yr

... and workforce availability shift. * Own the firm's scheduling technology roadmap, ensuring the ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Aprio

Senior Director, Resource Management

Alpharetta, GA · On-site +1

$225K - $300K/yr

... and workforce availability shift. * Own the firm's scheduling technology roadmap, ensuring the ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Veristat

The Senior Medical Writer works under the direction of Medical Writing management and collaborates ... Flexible, inclusive culture - 70% remote workforce, 66% women-led teams * Learn more about our core ...

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Remote Workforce Management Scheduler information

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

How does a Remote Workforce Management Scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What does a Remote Workforce Management Scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

What are the key skills and qualifications needed to thrive as a Remote Workforce Management Scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.
What are popular job titles related to Remote Workforce Management Scheduler jobs in Georgia? For Remote Workforce Management Scheduler jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management Scheduler jobs in Georgia look for? The top searched job categories for Remote Workforce Management Scheduler jobs in Georgia are:
What cities in Georgia are hiring for Remote Workforce Management Scheduler jobs? Cities in Georgia with the most Remote Workforce Management Scheduler job openings:
Remote Workforce Management Scheduler jobs near you
Program Lead, Workforce Management

Program Lead, Workforce Management

Oscar Health

Atlanta, GA • Remote

$67K - $89K/yr

Other

PTO

Posted 11 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

238th of 281 rated insurance

Job description

Hi, we're Oscar. We're hiring a Program Lead to join our Workforce Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible to implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization.

You will report into the Associate Director, Workforce Management.

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure key milestones and service levels are met
  • Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
  • Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
  • Gather and analyze data, finding trends and insights, to root cause problems and identify countermeasures.
  • Provide recommendations that ensure financial discipline and quality
  • Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 1+ years of professional experience in Workforce Management
  • Extensive experience managing NICE IEX or InContact systems
  • 1+ years of experience using data and metrics to drive improvements
  • 1+ years of experience in process improvement and workflow design
  • 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
  • Proficiency in Excel or Sheets

Bonus points:

  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Training or experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience with project coordination or management in a matrixed organization
  • Contact center leadership experience
  • Experience using SQL

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