Requirements • Ability to work nights and weekends as needed • Demonstrated analytical and ... remote employee processes (sending policies, return labels, tracking of equipment) • Work with ...
Requirements • Ability to work nights and weekends as needed • Demonstrated analytical and ... remote employee processes (sending policies, return labels, tracking of equipment) • Work with ...
Data Analyst
Lehi, UT · On-site +1
Position Summary The Data Analyst collects, integrates, manages, and analyzes complex data to support strategic decisions. This position transforms data from multiple business systems into reliable ...
New
Data Analyst
Lehi, UT · On-site +1
Position Summary The Data Analyst collects, integrates, manages, and analyzes complex data to support strategic decisions. This position transforms data from multiple business systems into reliable ...
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Business Analyst
Draper, UT · On-site +1
Analyze operational performance across inbound phone, outbound phone, digital channels (chat, MMS, email), and prescription verification, connecting KPIs to financial outcomes and business strategy.
Business Analyst
Draper, UT · On-site +1
Analyze operational performance across inbound phone, outbound phone, digital channels (chat, MMS, email), and prescription verification, connecting KPIs to financial outcomes and business strategy.
HR Business Partner (Remote)
Lehi, UT · Remote
Provides guidance and input on business unit restructures, workforce planning and succession ... Strong analytical and problem-solving skills. * Proficient with Microsoft Office Suite or related ...
Quick apply
HR Business Partner (Remote)
Lehi, UT · Remote
Provides guidance and input on business unit restructures, workforce planning and succession ... Strong analytical and problem-solving skills. * Proficient with Microsoft Office Suite or related ...
Senior Business Analyst
Midvale, UT · Remote
$115K/yr
As a Senior Insurance Business Analyst, you will lead the analysis of complex business processes and requirements across the homeowners product lifecycle, partnering directly with Product Owners ...
Senior Business Analyst
Midvale, UT · Remote
$115K/yr
As a Senior Insurance Business Analyst, you will lead the analysis of complex business processes and requirements across the homeowners product lifecycle, partnering directly with Product Owners ...
Junior Inside Sales Representative
Provo, UT · Remote
$17/hr
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE ... Excellent analytical and problem-solving abilities * Highly process-oriented with strong ...
Quick apply
Junior Inside Sales Representative
Provo, UT · Remote
$17/hr
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE ... Excellent analytical and problem-solving abilities * Highly process-oriented with strong ...
Junior Inside Sales Representative
Provo, UT · On-site +1
$17/hr
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE ... Excellent analytical and problem-solving abilities * Highly process-oriented with strong ...
Junior Inside Sales Representative
Provo, UT · On-site +1
$17/hr
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE ... Excellent analytical and problem-solving abilities * Highly process-oriented with strong ...
Junior Inside Sales Representative
Provo, UT · Remote
$17/hr
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE ... Excellent analytical and problem-solving abilities * Highly process-oriented with strong ...
Junior Inside Sales Representative
Provo, UT · Remote
$17/hr
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE ... Excellent analytical and problem-solving abilities * Highly process-oriented with strong ...
Junior Full Stack Engineer (Java + React)
Sandy, UT · On-site +1
... workforce management, and enterprise systems. Our team works on a diverse portfolio of products and ... Strong problem-solving and analytical skills. * Excellent verbal and written communication skills ...
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... workforce management, and enterprise systems. Our team works on a diverse portfolio of products and ... Strong problem-solving and analytical skills. * Excellent verbal and written communication skills ...
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Human Resources Business Partner
Eagle Mountain, UT · Remote
$90K - $110K/yr
While this opportunity is remote, the ideal partner will reside in California, Arizona, Utah, or ... Build strong relationships across assigned regions, providing proactive guidance on workforce ...
Human Resources Business Partner
Eagle Mountain, UT · Remote
$90K - $110K/yr
While this opportunity is remote, the ideal partner will reside in California, Arizona, Utah, or ... Build strong relationships across assigned regions, providing proactive guidance on workforce ...
Human Resources Business Partner
South Jordan, UT · Remote
$90K - $110K/yr
While this opportunity is remote, the ideal partner will reside in California, Arizona, Utah, or ... Build strong relationships across assigned regions, providing proactive guidance on workforce ...
Human Resources Business Partner
South Jordan, UT · Remote
$90K - $110K/yr
While this opportunity is remote, the ideal partner will reside in California, Arizona, Utah, or ... Build strong relationships across assigned regions, providing proactive guidance on workforce ...
Human Resources Business Partner
Saratoga Springs, UT · Remote
$90K - $110K/yr
While this opportunity is remote, the ideal partner will reside in California, Arizona, Utah, or ... Build strong relationships across assigned regions, providing proactive guidance on workforce ...
Human Resources Business Partner
Saratoga Springs, UT · Remote
$90K - $110K/yr
While this opportunity is remote, the ideal partner will reside in California, Arizona, Utah, or ... Build strong relationships across assigned regions, providing proactive guidance on workforce ...
Lead Software Architect AI & Platform Innovation Remote (U.S.) Help Define the Next Generation of ... Customer experience, communications, telephony, workforce engagement, or customer interaction ...
Lead Software Architect AI & Platform Innovation Remote (U.S.) Help Define the Next Generation of ... Customer experience, communications, telephony, workforce engagement, or customer interaction ...
Remote Workforce Analyst information
See Orem, UT salary details
$30.9K - $40.7K
2% of jobs
$40.7K - $50.5K
5% of jobs
$50.5K - $60.4K
15% of jobs
$62.8K is the 25th percentile. Wages below this are outliers.
$60.4K - $70.2K
13% of jobs
$70.2K - $80.1K
9% of jobs
The median wage is $86.6K / yr.
$80.1K - $89.9K
9% of jobs
$89.9K - $99.7K
11% of jobs
$107.9K is the 75th percentile. Wages above this are outliers.
$99.7K - $109.6K
13% of jobs
$109.6K - $119.4K
10% of jobs
$119.4K - $129.3K
6% of jobs
$129.3K - $139.1K
6% of jobs
$30.9K
$90.5K
$139.1K
How much do remote workforce analyst jobs pay per year?
What are the typical challenges faced by remote workforce analysts, and how can they overcome them?
Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.
What are the key skills and qualifications needed to thrive as a remote workforce analyst?
A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.
What is a remote workforce analyst?
A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

WorkForce Administrator - Salt Lake City/Remote
Midvale, UT • On-site, Remote
Full-time
Re-posted 21 days ago
Extra Space Storage rating
7.0
Based on 163 frontline employees who took The Breakroom Quiz
4th of 29 rated removal and storage companies
Job description
- This position will be "Hybrid" - 2 Days In-Office & 3 days At-Home. You must be located within the vicinity of the SLC, Utah area.
The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ensure the right number of agents are in the right place at the right time. This position requires the ability to demonstrate excellent communication skills with all levels of the organization.
Requirements
• Ability to work nights and weekends as needed
• Demonstrated analytical and communication skills
• Ability to independently prioritize tasks and job duties as needed
Responsibilities
• Ensuring Service Level Agreement goals are being achieved daily
• Ensuring all agents are following scheduled activities
• Monitoring call volume throughout the day and making changes to scheduled activities as needed
• Updating agent schedules in real time to account for ad hoc needs or absenteeism
• Understand staffing coverage and offer Extra Time or Unpaid Time Off as needed
• Assists in onboarding new hires
• Assist with remote employee processes (sending policies, return labels, tracking of equipment)
• Work with center leaders to determine trends in agent behaviors/call volume and help determine appropriate action plans.
• Communicate with agents, supervisors, center leaders through multiple platforms
• Manage multiple Teams channels
• Assist in answering agent questions, from technical issues to policy and procedure topics
• Assist in management of facilities
• Other duties as assigned
Education and Experience
• High School Diploma or GED or equivalent required; Associates Degree or greater strongly preferred
• 2+ year's experience in a multi-channel contact center preferred
• Previous Workforce Management experience preferred but not required
• Strong understanding of NSC operating standards and procedures required
• Advanced knowledge of Microsoft Office applications with emphasis on Excel
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
What Extra Space Storage employees say
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Benefits
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About Extra Space Storage
Sourced by ZipRecruiter
Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Industry
Real estate
Company size
1,001 - 5,000 Employees
Headquarters location
Cottonwood Heights, UT, US
Year founded
1977