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Remote Workforce Analyst Jobs in New Mexico (NOW HIRING)

The Pueblo of Sandia

Geospatial UAS Analyst

Bernalillo, NM · Remote

$37.54 - $42.24/hr

Serves as the primary Remote Pilot in Command for aerial data acquisition and manages the end-to ... Meeting all performance standards leads to attracting and retaining a qualified workforce, provides ...

Cardinal Health

$78K - $101K/yr

Fully remote Position Summary The Sr. Business Analyst plays a key role in supporting contracts, data validation, analytics, and performance insights across the organization. This role combines ...

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Remote Workforce Analyst information

See New Mexico salary details

$34.4K

$100.9K

$155.1K

How much do remote workforce analyst jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote workforce analyst in New Mexico is $100,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $124,500.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by Remote Workforce Analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

What are the key skills and qualifications needed to thrive in the Remote Workforce Analyst position, and why are they important?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What is a Remote Workforce Analyst job?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are the most commonly searched types of Workforce Analyst jobs in New Mexico? The most popular types of Workforce Analyst jobs in New Mexico are:
What are popular job titles related to Remote Workforce Analyst jobs in New Mexico? For Remote Workforce Analyst jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Analyst jobs in New Mexico look for? The top searched job categories for Remote Workforce Analyst jobs in New Mexico are:
Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in New Mexico as of July 2026, with employment types broken down into 77% Full Time, 9% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $100,855 per year, or $48.5 per hour.

Resource Mgmt Analyst

Health Care Service Corporation

Albuquerque, NM • On-site, Remote

$41K - $92K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

New

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
This Position Is Responsible For Reviewing And Managing Real-Time/Intraday Workforce Management Of Front Or Back Office Functions. Reviewing And Analyze Reporting To Improve Caller Experience, Work Queue Management And Front Line Production Staff Performance Management To Optimize Back Office And Call Center Operational Activity. Ability To Travel.
Job Description
*Review and manage real-time/intraday workforce management of front or back office functions.
*Monitor daily SLAs, productivity, adherence to schedules, adjust schedules as necessary, escalate issues and make recommendations.
*Monitor aging claim and non-claim inquiries, distribute aged inventory workloads, ensure inventory levels are at safe levels and coordinate staffing to meet inventory goals. Process open adjustments.
*Monitor inventory levels, aging, PDI and adjust work mix as necessary, escalate aged issues and make recommendations.
*Complete analysis of inventory management activities, including; coordinating assignments for staff, budget and staffing information, interpreting inventory, performing cost-benefit analysis.
*Review and analyze data to improve caller experience, work queue management and front line production staff performance.
*Utilize Workforce Management tool to identify opportunities to better manage inventory, staffing levels and overall workload.
*Utilize problem solving and analytical skills to design and recommend process improvements.
*Assist with preparation of key strategic and day-to-day reporting materials that will be presented to executive, managerial and front line partners.
*Collaborate with workforce planning team, business solutions, analytics, etc.
Required Job Qualifications:
*Bachelor degree or 4 years of business experience.
*2 years of experience in a claims or customer service.
*Interpersonal and organizational skills.
*Analytical and problem solving skills.
*Clear and concise written and verbal communication skills.
Preferred Job Qualifications:
*Bachelor degree.
*Blue Chip experience.
*Experience with Workforce Management software (scheduling, performance tracking, reporting).
*2 years of experience in Workforce Management planning in a contact center with at least 50 employees.
*Ability to travel.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$41,700.00 - $92,800.00
Exact compensation may vary based on skills, experience, and location.

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