Analyze current-state workflows and identify opportunities for automation, simplification, and ... Experience supporting UAT, release validation, or test coordination * Familiarity with federal IT ...
Analyze current-state workflows and identify opportunities for automation, simplification, and ... Experience supporting UAT, release validation, or test coordination * Familiarity with federal IT ...
... coordination workflows that the Senior BIM Manager Lead owns. A central focus of the role is ... This is a remote position open to candidates across the United States, with a hybrid option ...
... coordination workflows that the Senior BIM Manager Lead owns. A central focus of the role is ... This is a remote position open to candidates across the United States, with a hybrid option ...
... coordination workflows that the Senior BIM Manager Lead owns. A central focus of the role is ... This is a remote position open to candidates across the United States, with a hybrid option ...
... coordination workflows that the Senior BIM Manager Lead owns. A central focus of the role is ... This is a remote position open to candidates across the United States, with a hybrid option ...
... coordination workflows that the Senior BIM Manager Lead owns. A central focus of the role is ... This is a remote position open to candidates across the United States, with a hybrid option ...
... coordination workflows that the Senior BIM Manager Lead owns. A central focus of the role is ... This is a remote position open to candidates across the United States, with a hybrid option ...
... coordination workflows that the Senior BIM Manager Lead owns. A central focus of the role is ... This is a remote position open to candidates across the United States, with a hybrid option ...
... coordination workflows that the Senior BIM Manager Lead owns. A central focus of the role is ... This is a remote position open to candidates across the United States, with a hybrid option ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
... workflows. This role maintains visibility into relationship activity, follow-ups, and engagement pipelines, enabling coordinated action across coalition, academic, and development functions.
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
... workflows. This role maintains visibility into relationship activity, follow-ups, and engagement pipelines, enabling coordinated action across coalition, academic, and development functions.
Reimbursement Specialist Supervisor - Remote
Richmond, VA · On-site +1
$19 - $26.25/hr
Supervise, coordinate, and prioritize the workflow of Reimbursement Specialists across multiple ... time/attendance, coordination of staff activities, or other work as needed. Conduct hiring ...
Reimbursement Specialist Supervisor - Remote
Richmond, VA · On-site +1
$19 - $26.25/hr
Supervise, coordinate, and prioritize the workflow of Reimbursement Specialists across multiple ... time/attendance, coordination of staff activities, or other work as needed. Conduct hiring ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
... workflows. This role maintains visibility into relationship activity, follow-ups, and engagement pipelines, enabling coordinated action across coalition, academic, and development functions.
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
... workflows. This role maintains visibility into relationship activity, follow-ups, and engagement pipelines, enabling coordinated action across coalition, academic, and development functions.
... workflow automation, reporting, and collaboration solutions utilizing Microsoft (MS) Power Platform ... Coordinates with stakeholders, project teams, and subject matter experts (SMEs) to gather ...
New
... workflow automation, reporting, and collaboration solutions utilizing Microsoft (MS) Power Platform ... Coordinates with stakeholders, project teams, and subject matter experts (SMEs) to gather ...
New
BI and Power Platform Developer (Remote)
Stafford, VA · On-site +1
... workflow automation, reporting, and collaboration solutions utilizing Microsoft (MS) Power Platform ... Coordinates with stakeholders, project teams, and subject matter experts (SMEs) to gather ...
BI and Power Platform Developer (Remote)
Stafford, VA · On-site +1
... workflow automation, reporting, and collaboration solutions utilizing Microsoft (MS) Power Platform ... Coordinates with stakeholders, project teams, and subject matter experts (SMEs) to gather ...
Senior BIM Manager - Federal Sector
Mclean, VA · On-site +1
Utilize NavVis Ivion for existing conditions verification, virtual walkthroughs, coordination review, remote collaboration, and QA/QC workflows. * Develop standards and best practices for integrating ...
Senior BIM Manager - Federal Sector
Mclean, VA · On-site +1
Utilize NavVis Ivion for existing conditions verification, virtual walkthroughs, coordination review, remote collaboration, and QA/QC workflows. * Develop standards and best practices for integrating ...
Senior Cloud Engineer - Remote
Reston, VA · On-site +1
$58 - $77.50/hr
... while coordinating across engineering, cybersecurity, data, service operations, and client ... workflow automation, data integrations, and secure access patterns. * Lead architectural design ...
Senior Cloud Engineer - Remote
Reston, VA · On-site +1
$58 - $77.50/hr
... while coordinating across engineering, cybersecurity, data, service operations, and client ... workflow automation, data integrations, and secure access patterns. * Lead architectural design ...
Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Quick apply
Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Quick apply
Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Senior Cloud Engineer - Remote
Reston, VA · Remote
$58 - $77.50/hr
... while coordinating across engineering, cybersecurity, data, service operations, and client ... workflow automation, data integrations, and secure access patterns. * Lead architectural design ...
Senior Cloud Engineer - Remote
Reston, VA · Remote
$58 - $77.50/hr
... while coordinating across engineering, cybersecurity, data, service operations, and client ... workflow automation, data integrations, and secure access patterns. * Lead architectural design ...
Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Quick apply
Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Quick apply
Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Working knowledge of ServiceNow, Jira-based service request workflows, and Federal incident ... Coordinates and leads all PTC and OI&T Major Incident Management (MIM) events regardless of ...
Working knowledge of ServiceNow, Jira-based service request workflows, and Federal incident ... Coordinates and leads all PTC and OI&T Major Incident Management (MIM) events regardless of ...
Marketing Manager
Bristol, VA · On-site +1
S.) This is a fully remote position. To support coloration with our team, candidates must be ... Build, QA, launch, and optimize marketing campaigns in HubSpot, including emails, lists, workflows ...
Quick apply
Marketing Manager
Bristol, VA · On-site +1
S.) This is a fully remote position. To support coloration with our team, candidates must be ... Build, QA, launch, and optimize marketing campaigns in HubSpot, including emails, lists, workflows ...
IT Specialty Analyst - Remote
Virginia Beach, VA · On-site +1
Performs and documents workflow assessments to determine functional requirements for optimal ... Coordinates implementation or project planning around software application releases. Possesses a ...
IT Specialty Analyst - Remote
Virginia Beach, VA · On-site +1
Performs and documents workflow assessments to determine functional requirements for optimal ... Coordinates implementation or project planning around software application releases. Possesses a ...
Remote Workflow Coordinator information
What is the difference between Remote Workflow Coordinator vs Remote Project Coordinator?
| Aspect | Remote Workflow Coordinator | Remote Project Coordinator |
|---|---|---|
| Credentials | Typically requires organizational or workflow management certifications | Often requires project management certifications like PMP or CAPM |
| Work Environment | Focuses on optimizing workflows across teams and processes remotely | Manages specific projects, timelines, and deliverables remotely |
| Employer & Industry Usage | Used in industries like tech, marketing, and operations for process improvement | Common in IT, marketing, and consulting for project execution |
The Remote Workflow Coordinator primarily focuses on streamlining and managing workflows across teams remotely, ensuring efficiency. In contrast, the Remote Project Coordinator manages specific projects, coordinating tasks, timelines, and resources. Both roles require strong organizational skills and often similar certifications, but their core responsibilities differ in scope and focus.
What is a remote workflow coordinator?
How does a remote workflow coordinator effectively manage communication and collaboration across distributed teams?
What are the key skills and qualifications needed to thrive as a remote workflow coordinator, and why are they important?
Business Analyst (ServiceNow) - (High Level Clearance - Remote US)
Reston, VA • On-site, Remote
Full-time
Posted 21 days ago
Job description
The successful candidate will work closely with stakeholders, product owners, developers, testers, and technical leads to document current-state and future-state processes, develop user stories and acceptance criteria, and help delivery teams maintain a shared understanding of approved scope, requirements, and priorities. You should be comfortable facilitating conversations, asking effective questions, and translating complex operational needs into practical, well-structured requirements.
Job Location: Remote work is authorized. Must support US Eastern time zone working hours.
*If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.
What You Will Do
- Facilitate requirements elicitation and refinement sessions with business and technical stakeholders
- Document business needs as user stories, acceptance criteria, process flows, business rules, and supporting requirements documentation
- Analyze current-state workflows and identify opportunities for automation, simplification, and service improvement
- Support ServiceNow configuration and enhancement efforts by documenting and clarifying business rules, approvals, workflow logic, and expected outcomes
- Partner with developers and testers to clarify requirements, support test case development, and assist during user acceptance testing
- Maintain backlog items and supporting documentation in Agile tracking tools
- Assist with stakeholder coordination, release planning, validation, and readiness activities
- Support reporting, metrics, and process documentation as needed
- Communicate requirements, decisions, open questions, and status updates across delivery, operations, and customer teams
- Identify requirement gaps, dependencies, and risks, and escalate issues requiring resolution
What You Must Have
- Bachelor's degree in business, information systems, computer science, public administration, or a related field
- 3+ years of experience as a Business Analyst supporting software, workflow, or enterprise system efforts
- 3+ years of experience working in an Agile environment such as Scrum or Kanban
- 3+ years of experience gathering, analyzing, and documenting requirements
- 1+ years of experience supporting ServiceNow or a comparable enterprise workflow platform, including requirements, workflow analysis, service-management processes, or platform enhancement activities
- Ability to write clear user stories, acceptance criteria, process flows, and supporting requirements documentation
- Experience collaborating with product owners, developers, testers, technical leads, and business stakeholders
- Experience using Agile collaboration tools such as ServiceNow Agile Development, Jira and Confluence, or similar tools
- Must be a U.S. citizen and possess an active Secret clearance due to federal contracting requirements
- Candidate must reside and perform work within the U.S.
What We Would Like You To Have
- Experience supporting one or more ServiceNow modules, such as ITSM, CSM, App Engine, HRSD, or ITOM
- Familiarity with workflow automation, service management, and enterprise service delivery concepts
- Experience using process mapping tools such as Visio or Lucidchart
- Experience supporting UAT, release validation, or test coordination
- Familiarity with federal IT or government contracting environments
- Experience supporting documentation, training, or change management activities
Professional Skills:
- Strong analytical, problem-solving, facilitation, communication, and stakeholder-management skills
- Ability to communicate complex requirements, process findings, testing results, and usability observations to technical and nontechnical audiences
- Ability to organize and prioritize multiple assignments in a fast-paced, collaborative delivery environment
- Sound judgment and the ability to identify requirements gaps, raise concerns, and escalate unresolved scope or priority conflicts appropriately
#ICFCLEARED
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$67,355.00 - $138,549.00
Nationwide Remote Office (US99)
About ICF International
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
1,001 - 5,000 Employees
Headquarters location
Reston, VA, US
Year founded
1969