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Remote Workers Comp Jobs in Niles, MI (NOW HIRING)

Remote Workers Comp information

What is a remote workers comp job?

Remote workers comp jobs involve managing workers’ compensation claims, benefits, and compliance processes from a remote location. These roles may include claims adjusters, case managers, or support staff who review workplace injury claims, coordinate with employees and healthcare providers, and ensure legal compliance. Working remotely, professionals use digital tools and secure systems to process claims, conduct interviews, and maintain accurate records, all while adhering to confidentiality and regulatory standards.

What are the key skills and qualifications needed to thrive as a remote workers compensation specialist?

To thrive as a Remote Workers' Compensation Specialist, you need a solid understanding of workers' compensation laws, claims management processes, and typically a background in insurance, human resources, or a related field. Familiarity with claims management software, electronic documentation systems, and relevant certifications like ARM (Associate in Risk Management) are valuable. Strong attention to detail, excellent communication, and problem-solving skills help you effectively coordinate with claimants, medical providers, and employers. These competencies are crucial to ensure accurate claims handling, regulatory compliance, and a positive experience for all parties involved.

How do remote workers compensation professionals effectively communicate and collaborate with claims teams and clients while working offsite?

Remote workers' compensation professionals typically use a combination of secure digital platforms, video conferencing, and regular team meetings to stay connected with their colleagues and clients. They often rely on robust claims management systems, instant messaging, and scheduled check-ins to ensure all parties are updated on case progress and deadlines. Clear documentation, proactive communication, and time management are crucial for overcoming the challenges of not being physically present in the office. Strong collaboration skills help remote professionals maintain efficiency and foster positive working relationships in a virtual environment.

What is the difference between Remote Workers Comp vs Remote Customer Service Representative?

AspectRemote Workers CompRemote Customer Service Representative
CredentialsTypically requires workers' compensation insurance knowledge, basic safety trainingCustomer service skills, sometimes certifications in communication or CRM tools
Work EnvironmentOffice or home-based, focused on safety and injury preventionHome-based, focused on communication and problem-solving
Industry UsageApplicable across industries with remote workers needing injury coverageCommon in retail, tech, and service sectors
Search & Comparison IntentUnderstanding workers' compensation for remote rolesComparing remote customer service job requirements and benefits

Remote Workers Comp focuses on insurance coverage and safety protocols for remote employees across industries. In contrast, Remote Customer Service Representative roles emphasize communication skills and customer interaction. While both are remote jobs, their primary concerns differ: one centers on safety and insurance, the other on service delivery and client satisfaction.

Infographic showing various Remote Workers Comp job openings in Niles, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Senior Claims Specialist - Workers Compensation

Great American Insurance Group

Three Rivers, MI • Remote

$105K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

56th of 311 rated insurance


Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

WhoWeAre

Strategic Comp is a leading provider of workers' compensation insurance for large employers committed to protecting their workforce. As part of Great American Insurance Group, we combine the strength and stability of a trusted organization with more than 150 years of history with the entrepreneurial spirit of a growing business.

Through our specializedinsuranceexpertiseandfield-based service model, we build lasting partnerships and deliver exceptional results for our customers.Our culture is built on collaboration, excellence, and a shared commitment to serving our customers and one another.

Position Summary

Strategic Comp is seeking an experienced Senior Claims Specialist to manage New Jersey workers' compensation claims. This role is responsible for investigating claims, determining compensability, establishing reserves, negotiating settlements, and developing strategies that drive effective claim resolution.

We take an extremely aggressive and proactive approach to claims adjusting and are looking for the person who not only knows their jurisdiction's comp laws, but also enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. This is a remote position that requires working Eastern Time Zone business hours.

Responsibilities

  • Manage New Jersey workers' compensation claims from inception through resolution.

  • Analyze claim facts and evaluate coverage, compensability, and benefits eligibility.

  • Develop and execute strategies to achieve timely and favorable claim outcomes.

  • Establish and maintain appropriate claim reserves.

  • Negotiate settlements and bring about claim resolution.

  • Communicate regularly with claimants, insureds, employers, and other stakeholders.

  • Prepare and present large loss reports to internal and external audiences.

  • Collaborate with defense counsel on litigation strategy and claim resolution.

  • Partner with medical case managers, surveillance vendors, and other external resources.

  • Ensure compliance with Illinois workers' compensation laws and regulations.

  • Maintain accurate and timely claim documentation.

  • Analyze claim trends and exposure to support effective decision-making.

  • Provide exceptional service while building strong relationships with customers and business partners.

Qualifications

  • 10+ years of New Jersey workers' compensation claims adjusting experience, including complex or high-exposure claims.

  • Strong knowledge of New Jersey workers' compensation laws, regulations, and claims practices.

  • Professional industry designations such as Associate in Claims (AIC) are preferred.

  • Ability to work Eastern Time Zone business hours and travel occasionally as needed.

  • You must be a great communicator, in both written and verbal form, and be able to work with a variety of internal and external contacts.

Business Unit:

Strategic Comp


Salary Range:

$105,000.00 -$125,000.00

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.


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