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Remote Work From Home Telecom Customer Service Representative Jobs in Texas

Customer Service Representative

Houston, TX · Remote

$21 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

In this remote position, you'll have the opportunity to work from anywhere in the U.S. while ... a Customer Service Representative at Everglade Works! Were excited to bring on passionate ...

Customer Service Representative REMOTE WORK

San Antonio, TX · Remote

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Local 222 are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Customer Service Representative (Remote)

Mckinney, TX · On-site +1

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative (Remote) Primary Duties & Responsibilities At Globe Life, we are ... This is a remote / work-from-home position. What You Will Do: * Assist with daily call volume ...

Customer Service Representative (Remote)

Mckinney, TX · On-site +1

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative (Remote) Primary Duties & Responsibilities At Globe Life, we are ... This is a remote / work-from-home position. What You Will Do: * Assist with daily call volume ...

Showing results 21-40

Remote Work From Home Telecom Customer Service Representative information

What is the difference between Remote Work From Home Telecom Customer Service Representative vs Remote Work From Home Technical Support Specialist?

AspectRemote Work From Home Telecom Customer Service RepresentativeRemote Work From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; some roles may require specific technical training
Work EnvironmentHome office, customer interaction via phone or chatHome office, technical troubleshooting via remote tools
Employer & Industry UsageTelecom companies, customer service centersTelecom providers, tech support firms
Search & Comparison IntentCustomer service roles, entry-level telecom supportTechnical troubleshooting, advanced support roles

The main difference is that the Telecom Customer Service Representative focuses on assisting customers with billing, account issues, and general inquiries, while the Technical Support Specialist handles technical troubleshooting and resolving technical problems. Both roles often require strong communication skills and work from home, but technical support roles typically demand more technical knowledge or certifications.

What are popular job titles related to Remote Work From Home Telecom Customer Service Representative jobs in Texas?

For Remote Work From Home Telecom Customer Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Work From Home Telecom Customer Service Representative jobs in Texas look for?

The top searched job categories for Remote Work From Home Telecom Customer Service Representative jobs in Texas are:

Customer Service Representative - Remote - 8/24

OneTouch Direct

San Antonio, TX • On-site, Remote

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

443rd of 492 rated business services


Job description

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED
Join Our Team as a Remote Customer Service Representative!
As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.
Responsibilities
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Assist customers with troubleshooting issues and provide accurate solutions.
  • Process orders, amendments, and returns efficiently.
  • Escalate unresolved issues to senior staff when necessary.
  • Provide feedback to improve customer service processes.

Requirements
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and an ability to think critically.
  • Ability to work independently and manage time effectively in a remote setting.
  • Reliable internet connection and a quiet home office environment.
  • Previous experience in a call center or remote support role is a plus.

Required Equipment:
  • A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher
  • Hardwired internet connection (ethernet) required
  • USB headset (not wireless) with noise-canceling features
  • Webcam (external or integrated)
  • Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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