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theITSC

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Remote IT Support (WFH Tech Advisor)

Des Moines, IA · Remote

$45K - $65K/yr

The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Baton Rouge, LA · Remote

$45K - $65K/yr

The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Dunwoody, GA · Remote

$45K - $65K/yr

The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Arlington, TX · Remote

$45K - $65K/yr

The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Gilbert, AZ · Remote

$45K - $65K/yr

The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

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How much do remote work from home tech jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote work from home tech in the United States is $32.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $34.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Work From Home Tech vs Remote Work From Home IT Support Specialist?

AspectRemote Work From Home TechRemote Work From Home IT Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications such as CompTIA A+, Microsoft Certified, or Cisco certifications
Work EnvironmentRemote, often involves troubleshooting hardware/software, network issues, and providing technical supportRemote, focuses on diagnosing and resolving user technical problems, often via remote access or phone
Employer & Industry UsageUsed across tech companies, IT service providers, and support departmentsCommon in IT support firms, corporate help desks, and tech service providers

Remote Work From Home Tech and Remote Work From Home IT Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in their focus: Remote Tech often involves broader technical tasks, while IT Support Specialists primarily assist end-users with technical issues.

What is a remote work from home tech job?

A remote work from home tech job refers to a technology-related position that allows employees to perform their duties entirely from their own home or another remote location, rather than commuting to a traditional office. These jobs can include roles like software developer, IT support specialist, data analyst, and more. Remote tech roles utilize digital communication and collaboration tools to connect with teams, manage projects, and deliver results. Many companies offer remote tech positions to access a global talent pool and provide employees with greater flexibility.

What are the key skills and qualifications needed to thrive as a Remote Work From Home Tech, and why are they important?

To thrive as a Remote Work From Home Tech, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and often an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms such as Slack or Microsoft Teams is typically required. Excellent communication, time management, and self-motivation are vital soft skills for this role. These skills ensure efficient remote issue resolution, high customer satisfaction, and reliable technical support in a distributed work environment.

How do remote work-from-home tech professionals typically collaborate with their teams and stay connected?

Remote tech professionals usually rely on a combination of collaboration tools such as Slack, Zoom, and project management platforms like Jira or Trello to stay in sync with their teams. Regular virtual meetings, daily stand-ups, and asynchronous communication help ensure everyone is aligned and project deadlines are met. Building strong communication skills and proactively sharing updates are key to overcoming the challenges of not being in a traditional office environment. Many companies also foster team connection through virtual social events and online forums.
More about Remote Work From Home Tech jobs
What cities are hiring for Remote Work From Home Tech jobs? Cities with the most Remote Work From Home Tech job openings:
What states have the most Remote Work From Home Tech jobs? States with the most job openings for Remote Work From Home Tech jobs include:
What job categories do people searching Remote Work From Home Tech jobs look for? The top searched job categories for Remote Work From Home Tech jobs are:
Remote Work From Home Tech jobs near you
Remote IT Support (WFH Tech Advisor)

Remote IT Support (WFH Tech Advisor)

theITSC

Des Moines, IA • Remote

$45K - $65K/yr

Full-time

Medical, PTO

Posted 4 days ago

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Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for ALL Shifts

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.