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Remote Work From Home Duke Energy Customer Service Jobs

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$15.50/hr

Energy Customer Care Agent (Work From Home) Location: Michigan (Remote), must reside in the state ... In this work-from-home role, you will support utility customers by delivering exceptional service ...

Adecco Colombia S.A.

Customer Service Call Agent

$17.66/hr

Energy Customer Care Agent (Work From Home) Location: New Jersey (Remote), must reside in the state ... In this work-from-home role, you will support utility customers by delivering exceptional service ...

Online Remote Jobs

Data Entry - Remote work from home

$17.50 - $23.25/hr

About the job Data Entry - Remote work from home Remote work from home. data entry clerk, typing, copy pest, survey answer, survey complete, Sign Up, get started now. Thank you for checking us out!

Globe Life American Income Division

Customer Service - WFH

$16.50 - $22.25/hr

About the job Customer Service - WFH We are the only 100% union-label supplemental benefits ... We are looking for motivated and service-oriented individuals to join our remote team. You'll work ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

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Remote Work From Home Duke Energy Customer Service information

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$10

$16

$26

How much do remote work from home duke energy customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote work from home duke energy customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Work From Home Duke Energy Customer Service vs Remote Work From Home Xcel Energy Customer Service?

AspectRemote Work From Home Duke Energy Customer ServiceRemote Work From Home Xcel Energy Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, computer and phone setupHome-based, computer and phone setup
Employer & Industry UsageDuke Energy, utility industryXcel Energy, utility industry
Common Search & ComparisonYesYes

The main difference between Remote Work From Home Duke Energy Customer Service and Xcel Energy Customer Service lies in the employer and specific company policies. Both roles require similar credentials and offer a home-based work environment within the utility industry. Candidates often compare these roles to find the best fit based on company reputation, benefits, and location preferences.

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Remote Work From Home Duke Energy Customer Service jobs near you
Infographic showing various Remote Work From Home Duke Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Customer Service Call Agent

Adecco

Jackson, MI • Remote

$15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Review and process energy efficiency incentive applications for accuracy and eligibility

  • Provide inbound and outbound customer support via phone and online chat

  • Assist applicants and program participants with program questions and application status

Job description

Energy Customer Care Agent (Work From Home)

Location: Michigan (Remote), must reside in the state of Michigan

Schedule: Monday-Friday 8:00 am-5:00 pm

Pay Rate: $15.50 an hour

Position Overview
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.

Key Responsibilities

·       Review and process energy efficiency incentive applications for accuracy and eligibility

·       Finalize approved energy applications and ensure accurate payment processing

·       Provide inbound and outbound customer support via phone and online chat

·       Assist applicants and program participants with program questions and application status

·       Perform back-office processing support for utility clients and their customers

·       Maintain a high level of accuracy while managing repetitive data and detailed information

Required Skills & Qualifications

·       Strong attention to detail and ability to focus on repetitive data-driven tasks

·       Excellent customer service and communication skills (verbal and written)

·       Ability to work independently in a remote environment

·       Comfort working in a technical or regulated setting

·       Basic computer proficiency and ability to navigate multiple systems

Preferred Qualifications

·       Previous customer service, call center, or data processing experience

·       Experience in utilities, energy efficiency programs, or technical customer support

·       Familiarity with CRM systems or application processing platforms

Work Environment

·       Fully remote (work from home)

·       Structured, process-driven role with consistent daily tasks

·       Supportive team focused on accuracy, service quality, and customer satisfaction

Why Join Us?

·       Make a meaningful impact by supporting energy efficiency initiatives

·       Stable remote work opportunity

·       Be part of a knowledgeable and dedicated energy services team


Pay Details: $15.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.