... from you! Join our team at Evolution Sports Group and be a part of creating unforgettable ... Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup ...
... from you! Join our team at Evolution Sports Group and be a part of creating unforgettable ... Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup ...
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Work at Home Customer Service Representative
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NOW HIRING: FULLY REMOTE WORK FROM HOME POSITION
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... or live chat support. We're looking for individuals with personality and charisma who are ... Benefits of Working as a Remote-Based Customer Service Representative: * Work from the comfort of ...
Quick apply
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Remote Work From Home Chat Support information
See salary details
$9.13 - $10.45
11% of jobs
$10.45 - $11.76
2% of jobs
$11.76 - $13.07
2% of jobs
$13.07 - $14.38
8% of jobs
$14.51 is the 25th percentile. Wages below this are outliers.
$14.38 - $15.69
18% of jobs
The median wage is $16.81 / hr.
$15.69 - $17
11% of jobs
$17.94 is the 75th percentile. Wages above this are outliers.
$17 - $18.31
33% of jobs
$18.31 - $19.62
14% of jobs
$19.62 - $20.94
1% of jobs
$20.94 - $22.25
0% of jobs
$22.25 - $23.56
1% of jobs
$9
$16
$23
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$40 - $60/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 15 days ago
Job description
About the job Remote Hospitality Customer Advisor / Live Chat Support Agent
Position: Remote Hospitality Customer Advisor / Live Chat Support Agent
Company Overview:
Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. With a team of dedicated professionals, we strive to deliver exceptional customer experiences and create unforgettable memories for our clients.
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent. In this role, you will be responsible for providing top-notch customer service to our clients through live chat support, ensuring their satisfaction and loyalty to our company.
Key Responsibilities:
- Respond to customer inquiries and resolve issues through live chat support in a timely and professional manner
- Provide accurate and detailed information about our hospitality services, packages, and events to customers
- Assist customers in making reservations, changes, and cancellations as needed
- Handle and resolve customer complaints and escalate issues to the appropriate team members when necessary
- Maintain a high level of knowledge about our company, services, and events to effectively assist customers
- Collaborate with other team members to improve the overall customer experience and identify areas for improvement
- Keep detailed records of customer interactions and transactions for future reference
Qualifications:
- Previous experience in customer service or hospitality is preferred
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Proficient in using live chat and other communication tools
- Knowledge of sports events and tournaments is a plus
- Flexibility to work evenings, weekends, and holidays as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development within the company
- A dynamic and inclusive work environment
- Complimentary access to sports events and tournaments
- Training and support to enhance your skills and knowledge in the hospitality industry
If you are passionate about providing exceptional customer service and have a love for sports, we would love to hear from you! Join our team at Evolution Sports Group and be a part of creating unforgettable experiences for our clients.
Package Details
Compensation & Bonuses
Competitive Pay Rate: $40-$60/hr based on experience and performance
Paid Training: $40/hr for 1-week onboarding training
Training Completion Bonus: $700 instant incentive after setup and training
Work Schedule
Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week)
Options for morning, afternoon, or evening schedules
No weekends required unless preferred
Remote Work & Equipment
100% Remote Position - U.S.-based only
Company-Provided Home Office Setup, including:
High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support
Employee Benefits Package
Paid Time Off (PTO) + Paid Sick Days
Health, Dental & Vision Insurance
Mental Health Support Access (virtual consultations)
Paid Holidays
401(k) Retirement Savings Option (where applicable)
Career Growth & Stability
Guaranteed long-term placement with stable weekly hours
Fast-track promotion opportunities every 3-6 months
Company-sponsored certifications & skills training
Internal mobility program - move into leadership, QA, HR, or project roles
Extra Perks
Monthly wellness allowance
Employee recognition rewards
Birthday stipend or digital gift card
Annual performance review with salary increase potential