Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
Project Civil Engineer - Data Center
West Des Moines, IA · On-site +1
$103K - $135K/yr
You will serve as a project manager on some projects and lead design engineer on others. Prepare ... fully remote in various locations of the US. This role includes flexible work options to ...
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Apply Early
Project Civil Engineer - Data Center
West Des Moines, IA · On-site +1
$103K - $135K/yr
You will serve as a project manager on some projects and lead design engineer on others. Prepare ... fully remote in various locations of the US. This role includes flexible work options to ...
Apply Early
Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP ... Review, manage and follow up on open issues as needed * Project work that includes long and short ...
Applies project management and change management concepts to drive adoption of new processes, tools ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Applies project management and change management concepts to drive adoption of new processes, tools ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
Master Project Scheduler
Clinton, IA · Remote
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
Master Project Scheduler
Clinton, IA · Remote
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
Master Project Scheduler
Waterloo, IA · Remote
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
Master Project Scheduler
Waterloo, IA · Remote
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
Remote Customer Service Representative
IA · On-site +1
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...
Remote Customer Service Representative
IA · On-site +1
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
... managing Integrated Master Schedules for large, multi-project programs - Proficiency with ... Remote Minimum Requirements TCS171, P3, Band 6 EEO Statement Maximus is an equal opportunity ...
Bilingual Construction Manager
Des Moines, IA · Remote
$100K - $150K/yr
Project types could include equipment installations, facility construction, site work, process ... Flexible work from home options available. #LI-Remote All Foth Companies are equal opportunity ...
Bilingual Construction Manager
Des Moines, IA · Remote
$100K - $150K/yr
Project types could include equipment installations, facility construction, site work, process ... Flexible work from home options available. #LI-Remote All Foth Companies are equal opportunity ...
Project types could include equipment installations, facility construction, site work, process ... Flexible work from home options available. #LI-Remote All Foth Companies are equal opportunity ...
Quick apply
Apply Early
Project types could include equipment installations, facility construction, site work, process ... Flexible work from home options available. #LI-Remote All Foth Companies are equal opportunity ...
Apply Early
Remote Customer Service Representative
Ames, IA · Remote
$15.75 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...
Remote Customer Service Representative
Ames, IA · Remote
$15.75 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...
Remote Customer Service Representative
Des Moines, IA · Remote
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...
Remote Customer Service Representative
Des Moines, IA · Remote
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...
Job Title Commercial Pricing Manager - Remote Requisition Number R7769 Commercial Pricing Manager ... You will oversee actuarial analyses, support business decision-making, and ensure projects are ...
Job Title Commercial Pricing Manager - Remote Requisition Number R7769 Commercial Pricing Manager ... You will oversee actuarial analyses, support business decision-making, and ensure projects are ...
Electrical Engineering Manager
Cedar Rapids, IA · On-site +1
$119K - $154K/yr
The Electrical Engineering Manager is responsible for providing technical engineering information ... project construction supervision as needed. This position can be remote with travel or hybrid based ...
Electrical Engineering Manager
Cedar Rapids, IA · On-site +1
$119K - $154K/yr
The Electrical Engineering Manager is responsible for providing technical engineering information ... project construction supervision as needed. This position can be remote with travel or hybrid based ...
Electrical Engineering Manager
Davenport, IA · On-site +1
$116K - $149K/yr
The Electrical Engineering Manager is responsible for providing technical engineering information ... project construction supervision as needed. This position can be remote with travel or hybrid based ...
Electrical Engineering Manager
Davenport, IA · On-site +1
$116K - $149K/yr
The Electrical Engineering Manager is responsible for providing technical engineering information ... project construction supervision as needed. This position can be remote with travel or hybrid based ...
Remote Wireless Project Manager information
What is the difference between Remote Wireless Project Manager vs Remote Network Engineer?
| Aspect | Remote Wireless Project Manager | Remote Network Engineer |
|---|---|---|
| Credentials | Project management certifications (PMP), wireless certifications (CWNA, CWNP) | Networking certifications (CCNA, CCNP), wireless certifications (CWNA) |
| Work Environment | Oversees wireless projects, coordinates teams, manages timelines remotely | Designs, implements, and troubleshoots network infrastructure remotely |
| Industry Usage | Telecommunications, IT services, wireless providers | IT, telecommunications, enterprise network providers |
| Search & Comparison Intent | Understanding project management roles in wireless tech | Technical network design and troubleshooting roles |
The Remote Wireless Project Manager focuses on overseeing wireless projects, coordinating teams, and managing timelines remotely. In contrast, the Remote Network Engineer handles the technical design, implementation, and troubleshooting of network infrastructure. Both roles require wireless and networking certifications and are common in telecommunications and IT industries, but they serve different functions within wireless technology projects.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
203rd of 207 rated it services
Job description
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988