HelpDesk Specialist
Bowie, MD · Remote
Provide remote and on-site technical support as required * Create and maintain technical documentation, knowledge base articles, and procedures * Train and mentor junior help desk and IT support ...
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HelpDesk Specialist
Bowie, MD · Remote
Provide remote and on-site technical support as required * Create and maintain technical documentation, knowledge base articles, and procedures * Train and mentor junior help desk and IT support ...
Help Desk Technician - REMOTE
Washington, DC · Remote
$50K - $80K/mo
Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part ...
Help Desk Technician - REMOTE
Washington, DC · Remote
$50K - $80K/mo
Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Quick apply
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
IT Helpdesk
Washington, DC · On-site +1
$75K - $113K/yr
We are currently seeking a IT Helpdesk to join our team in Washington, District of Columbia (US-DC ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
IT Helpdesk
Washington, DC · On-site +1
$75K - $113K/yr
We are currently seeking a IT Helpdesk to join our team in Washington, District of Columbia (US-DC ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract in Silver Spring, MD. This is a full-time position that transitions to a remote work arrangement ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract in Silver Spring, MD. This is a full-time position that transitions to a remote work arrangement ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract in Silver Spring, MD. This is a full-time position that transitions to a remote work arrangement ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract in Silver Spring, MD. This is a full-time position that transitions to a remote work arrangement ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract in Silver Spring, MD. This is a full-time position that transitions to a remote work arrangement ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract in Silver Spring, MD. This is a full-time position that transitions to a remote work arrangement ...
Be Seen First
Remote Client Sales and Success Representative
Arlington, VA · Remote
$60K - $80K/yr
When you join us, you'll connect with clients, help them figure out what coverage fits their needs ... Enjoy flexible hours and guaranteed weekends off to recharge and spend time on what you love. * No ...
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Be Seen First
Remote Client Sales and Success Representative
Arlington, VA · Remote
$60K - $80K/yr
When you join us, you'll connect with clients, help them figure out what coverage fits their needs ... Enjoy flexible hours and guaranteed weekends off to recharge and spend time on what you love. * No ...
Junior Help Desk
Rockville, MD · Remote
$70K/yr
Help Desk Specialist-I Job Location- Remote Criteria- Need US citizenshipbecause of federal regulations and the sensitive nature of the work involved. Salary- Up to $70,000/annually Required Skills
Junior Help Desk
Rockville, MD · Remote
$70K/yr
Help Desk Specialist-I Job Location- Remote Criteria- Need US citizenshipbecause of federal regulations and the sensitive nature of the work involved. Salary- Up to $70,000/annually Required Skills
Remote Travel Customer Service Representative
Washington, DC · On-site +1
$16.75 - $22.75/hr
Turn Your Customer Service Skills Into a Flexible Remote Opportunity Do you enjoy helping people, providing exceptional customer service, and learning about exciting travel destinations? We're ...
Remote Travel Customer Service Representative
Washington, DC · On-site +1
$16.75 - $22.75/hr
Turn Your Customer Service Skills Into a Flexible Remote Opportunity Do you enjoy helping people, providing exceptional customer service, and learning about exciting travel destinations? We're ...
You'll be on the front lines of helping families while driving revenue for the company. This is a ... Flexibility required for evening/weekend appointments Key Performance Metrics: * Set 3 to 5 ...
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You'll be on the front lines of helping families while driving revenue for the company. This is a ... Flexibility required for evening/weekend appointments Key Performance Metrics: * Set 3 to 5 ...
QC/QA Admin II (FEMA, Remote, Temporary)
VA · On-site +1
FEMA's mission is to help people before, during, and after disasters. In this project, we will ... weekends) Essential Duties and Responsibilities: - Works on assignments that are semi-routine in ...
QC/QA Admin II (FEMA, Remote, Temporary)
VA · On-site +1
FEMA's mission is to help people before, during, and after disasters. In this project, we will ... weekends) Essential Duties and Responsibilities: - Works on assignments that are semi-routine in ...
REMOTE Client Representative - Work From Anywhere
Bethesda, MD · On-site +1
$17 - $23.25/hr
In this role, you'll combine customer service to make a real impact-helping protect families while building a rewarding, performance-based career.Your Role As a Remote Client Representative , you ...
REMOTE Client Representative - Work From Anywhere
Bethesda, MD · On-site +1
$17 - $23.25/hr
In this role, you'll combine customer service to make a real impact-helping protect families while building a rewarding, performance-based career.Your Role As a Remote Client Representative , you ...
Virtual Care Veterinarian (Remote)
Washington, DC · On-site +1
$50 - $80/hr
... that help you focus on patient care. Backed by leading investors, Dutch has the stability and ... weekend availability. You'll be supported by our Clinical Director, Vet Support team, and a ...
Virtual Care Veterinarian (Remote)
Washington, DC · On-site +1
$50 - $80/hr
... that help you focus on patient care. Backed by leading investors, Dutch has the stability and ... weekend availability. You'll be supported by our Clinical Director, Vet Support team, and a ...
Virtual Care Veterinarian (Remote)
Washington, DC · Remote
$50 - $80/hr
... that help you focus on patient care. Backed by leading investors, Dutch has the stability and ... weekend availability. You'll be supported by our Clinical Director, Vet Support team, and a ...
Virtual Care Veterinarian (Remote)
Washington, DC · Remote
$50 - $80/hr
... that help you focus on patient care. Backed by leading investors, Dutch has the stability and ... weekend availability. You'll be supported by our Clinical Director, Vet Support team, and a ...
Remote Customer Service Representative
Arlington, VA · Remote
$18.25 - $24.75/hr
Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free trips. The company focuses on personalized travel experiences ...
Remote Customer Service Representative
Arlington, VA · Remote
$18.25 - $24.75/hr
Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free trips. The company focuses on personalized travel experiences ...
Help Desk Associate 2
Ashburn, VA · On-site +1
$19 - $25.50/hr
Work independently in an onsite, hybrid or remote environment while staying connected with your ... Willingness to work various shifts (evenings, weekends, or holidays depending on business needs)
Help Desk Associate 2
Ashburn, VA · On-site +1
$19 - $25.50/hr
Work independently in an onsite, hybrid or remote environment while staying connected with your ... Willingness to work various shifts (evenings, weekends, or holidays depending on business needs)
... weekend or weekday call and rounding rotations if desired). Position Overview The PMHNP will ... Help us reshape the future of psychiatry - one patient, one shift, one life at a time.
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... weekend or weekday call and rounding rotations if desired). Position Overview The PMHNP will ... Help us reshape the future of psychiatry - one patient, one shift, one life at a time.
QC/QA Admin II Bilingual (Remote and Temporary)
VA · On-site +1
General information Job Posting Title QC/QA Admin II Bilingual (Remote and Temporary) Date Thursday ... weekends). FEMA's mission is to help people before, during, and after disasters. The Bilingual ...
QC/QA Admin II Bilingual (Remote and Temporary)
VA · On-site +1
General information Job Posting Title QC/QA Admin II Bilingual (Remote and Temporary) Date Thursday ... weekends). FEMA's mission is to help people before, during, and after disasters. The Bilingual ...
Remote Weekend Helpdesk information
See Washington, DC salary details
$14.43 - $16.61
2% of jobs
$16.61 - $18.79
6% of jobs
$18.79 - $20.96
12% of jobs
$21.58 is the 25th percentile. Wages below this are outliers.
$20.96 - $23.14
17% of jobs
The median wage is $24.88 / hr.
$23.14 - $25.32
16% of jobs
$25.32 - $27.50
16% of jobs
$28.59 is the 75th percentile. Wages above this are outliers.
$27.50 - $29.68
12% of jobs
$29.68 - $31.85
7% of jobs
$31.85 - $34.03
6% of jobs
$34.03 - $36.21
3% of jobs
$36.21 - $38.39
2% of jobs
$14
$26
$38
How much do remote weekend helpdesk jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for remote weekend helpdesk in Washington, DC is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.
What is the difference between Remote Weekend Helpdesk vs Remote IT Support Specialist?
| Aspect | Remote Weekend Helpdesk | Remote IT Support Specialist |
|---|---|---|
| Credentials | Basic certifications like CompTIA A+ often preferred | More advanced certifications like Network+ or Security+ may be required |
| Work Environment | Remote, customer service-focused, primarily troubleshooting | Remote or on-site, technical problem-solving, network, and hardware support |
| Employer & Industry | Tech companies, MSPs, customer service centers | IT departments, tech firms, managed service providers |
| Search & Comparison Intent | People seeking weekend tech support roles | Individuals looking for more technical, ongoing IT support roles |
The Remote Weekend Helpdesk typically involves providing basic technical support during weekends, focusing on customer service and troubleshooting. In contrast, a Remote IT Support Specialist often handles more complex technical issues, including network and hardware support, with higher certification requirements. Both roles are remote and industry-related but differ in technical depth and responsibilities.
What are popular job titles related to Remote Weekend Helpdesk jobs in Washington, DC? For Remote Weekend Helpdesk jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Remote Weekend Helpdesk jobs in Washington, DC look for? The top searched job categories for Remote Weekend Helpdesk jobs in Washington, DC are:
Full-time
Posted 21 days ago
Job description
Senior Help Desk & IT Support Specialist (Tier II / Tier III)Job Summary
The Senior Help Desk & IT Support Specialist provides advanced Tier II and Tier III technical support for enterprise desktop, server, and messaging environments. This role serves as an escalation point for complex incidents, supports Active Directory and Microsoft 365 platforms, and ensures timely resolution of end-user issues in regulated and large-scale organizational settings. With extensive experience in help desk operations, escalation management, and documentation, this position plays a critical role in maintaining system reliability and user productivity.
Key Responsibilities- Provide Tier II and Tier III technical support for end users across enterprise environments
- Serve as escalation lead for complex incidents and unresolved help desk tickets
- Troubleshoot and resolve hardware, software, OS, and connectivity issues
- Support Windows desktops, laptops, mobile devices, and server environments
- Administer Active Directory user accounts, groups, permissions, and access controls
- Support and maintain Microsoft 365 and Exchange environments
- Manage incident, request, and escalation workflows in accordance with SLAs
- Provide remote and on-site technical support as required
- Create and maintain technical documentation, knowledge base articles, and procedures
- Train and mentor junior help desk and IT support staff
- Assist with help desk operations and workflow management
- Support printers, peripherals, applications, and network connectivity
- Tier II / Tier III Help Desk & IT Support
- Windows Desktop & Windows Server support
- Active Directory administration
- Microsoft 365 & Exchange
- Incident & Escalation Management
- Hardware & Software Troubleshooting
- Remote Support Tools
- Documentation & Knowledge Management
- Bachelor's Degree – Information Systems Management
- Master's Degree – English Literature & Foreign Languages
- Microsoft Certified Professional (MCP)
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE)
- VMware Certified Professional (VCP 5.5)
- IBM Tivoli Storage Manager – Advanced Administration
- Red Hat Linux Administration
20+ years of experience providing enterprise-level IT support in large and regulated environments.
About Business Management Associates
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
11 - 50 Employees
Headquarters location
Alexandria, VA, US
Year founded
2005