Cranberry Township, PA · Remote
$16.75 - $21.50/hr
As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help ...
Cranberry Township, PA · Remote
$16.75 - $21.50/hr
As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help ...
New Castle, PA · Remote
$30K/yr
... Weekend Day Multiple Openings - Apply Today Start Your Leadership Career-From Home Ready to take ... That's okay-we'll help you build it. What You'll Do * Coach and motivate a team of remote call ...
New Castle, PA · Remote
$30K/yr
... Weekend Day Multiple Openings - Apply Today Start Your Leadership Career-From Home Ready to take ... That's okay-we'll help you build it. What You'll Do * Coach and motivate a team of remote call ...
New Castle, PA · Remote
$30K/yr
... Weekend Day Multiple Openings - Apply Today Start Your Leadership Career-From Home Ready to take ... That's okay-we'll help you build it. What You'll Do * Coach and motivate a team of remote call ...
New Castle, PA · Remote
$30K/yr
... Weekend Day Multiple Openings - Apply Today Start Your Leadership Career-From Home Ready to take ... That's okay-we'll help you build it. What You'll Do * Coach and motivate a team of remote call ...
$12.50 - $17/hr
We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... You will have one weekend day off and one weekday off. Days off are typically not consecutive, we ...
$12.50 - $17/hr
We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... You will have one weekend day off and one weekday off. Days off are typically not consecutive, we ...
$13.50 - $18.50/hr
We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... You will have one weekend day off and one weekday off. Days off are typically not consecutive, we ...
$13.50 - $18.50/hr
We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... You will have one weekend day off and one weekday off. Days off are typically not consecutive, we ...
New Wilmington, PA · On-site +1
Flexible scheduling options, including evenings and weekends, help you maintain a work-life balance ... Experience working in a remote or telehealth environment is advantageous. Compensation and Benefits ...
New Wilmington, PA · On-site +1
Flexible scheduling options, including evenings and weekends, help you maintain a work-life balance ... Experience working in a remote or telehealth environment is advantageous. Compensation and Benefits ...
Harrisburg, PA · Remote
$65K - $125K/yr
... weekend shifts * A dedicated, distraction-free workspace with a high-speed internet connection ... that has helped over 100K small businesses grow their client base through a powerful suite of ...
Harrisburg, PA · Remote
$65K - $125K/yr
... weekend shifts * A dedicated, distraction-free workspace with a high-speed internet connection ... that has helped over 100K small businesses grow their client base through a powerful suite of ...
Allentown, PA · Remote
$65K - $125K/yr
... weekend shifts * A dedicated, distraction-free workspace with a high-speed internet connection ... that has helped over 100K small businesses grow their client base through a powerful suite of ...
Allentown, PA · Remote
$65K - $125K/yr
... weekend shifts * A dedicated, distraction-free workspace with a high-speed internet connection ... that has helped over 100K small businesses grow their client base through a powerful suite of ...
Harrisburg, PA · Remote
$65K - $125K/yr
... weekend shifts * A dedicated, distraction-free workspace with a high-speed internet connection ... that has helped over 100K small businesses grow their client base through a powerful suite of ...
Harrisburg, PA · Remote
$65K - $125K/yr
... weekend shifts * A dedicated, distraction-free workspace with a high-speed internet connection ... that has helped over 100K small businesses grow their client base through a powerful suite of ...
... desire to help others · Strong phone etiquette and interpersonal communication skills · ... Weekend availability required Company Culture: · Detail-oriented -- focused on quality and ...
Quick apply
... desire to help others · Strong phone etiquette and interpersonal communication skills · ... Weekend availability required Company Culture: · Detail-oriented -- focused on quality and ...
Philadelphia, PA · On-site +1
$18/hr
... desire to help others • Strong phone etiquette and interpersonal communication skills • ... Weekend availability required Company Culture: • Detail-oriented - focused on quality and ...
Philadelphia, PA · On-site +1
$18/hr
... desire to help others • Strong phone etiquette and interpersonal communication skills • ... Weekend availability required Company Culture: • Detail-oriented - focused on quality and ...
Pittsburgh, PA · On-site +1
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
Pittsburgh, PA · On-site +1
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
Slippery Rock, PA · On-site +1
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
Slippery Rock, PA · On-site +1
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
Philadelphia, PA · On-site +1
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
Philadelphia, PA · On-site +1
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
If you enjoy building relationships, managing projects, improving processes, and helping others ... Occasional evening and weekend hours may be required to support system implementations, upgrades ...
If you enjoy building relationships, managing projects, improving processes, and helping others ... Occasional evening and weekend hours may be required to support system implementations, upgrades ...
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
Jefferson Hills, PA · On-site +1
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
Jefferson Hills, PA · On-site +1
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have ... You control your schedule - mornings, evenings, weekends, you decide * 100% remote - serve clients ...
| Aspect | Remote Weekend Helpdesk | Remote IT Support Specialist |
|---|---|---|
| Credentials | Basic certifications like CompTIA A+ often preferred | More advanced certifications like Network+ or Security+ may be required |
| Work Environment | Remote, customer service-focused, primarily troubleshooting | Remote or on-site, technical problem-solving, network, and hardware support |
| Employer & Industry | Tech companies, MSPs, customer service centers | IT departments, tech firms, managed service providers |
| Search & Comparison Intent | People seeking weekend tech support roles | Individuals looking for more technical, ongoing IT support roles |
The Remote Weekend Helpdesk typically involves providing basic technical support during weekends, focusing on customer service and troubleshooting. In contrast, a Remote IT Support Specialist often handles more complex technical issues, including network and hardware support, with higher certification requirements. Both roles are remote and industry-related but differ in technical depth and responsibilities.
The most popular types of Weekend Helpdesk jobs in Pennsylvania are:
For Remote Weekend Helpdesk jobs in Pennsylvania, the most frequently searched job titles are:
The top searched job categories for Remote Weekend Helpdesk jobs in Pennsylvania are:
Cities in Pennsylvania with the most Remote Weekend Helpdesk job openings:
Cranberry Township, PA • Remote
$16.75 - $21.50/hr
Full-time
Posted 18 days ago
As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help resolve hardware, software, and connectivity issues, document support interactions, and ensure timely resolution or escalation of IT incidents. This role is ideal for someone who enjoys problem-solving, communicating with others, and delivering excellent customer service in a fast-paced IT support environment.
Key Responsibilities
Provide first-level technical support to field users and internal users over the phone.
Troubleshoot issues related to Windows operating systems, Dell hardware, and company applications.
Guide users through problem-solving steps to resolve incidents effectively and efficiently.
Document all calls, troubleshooting steps, and resolutions using internal ticketing systems.
Escalate complex or unresolved issues to higher-level support teams as appropriate.
Follow established IT procedures and contribute to the continuous improvement of support documentation.
Maintain professionalism and patience when assisting non-technical users.
________________________________________
Minimum Qualifications
Strong verbal communication and customer service skills in French Language.
Associate degree or equivalent experience in Information Technology, Computer Science, or a related field.
1+ years of experience providing phone-based or remote IT support.
Basic understanding of Windows operating systems and Dell hardware platforms.
Familiarity with IT service management concepts (e.g., ticketing systems and incident tracking).
________________________________________
Preferred Skills
Experience using remote access tools and troubleshooting utilities.
Strong analytical and problem-solving abilities for hardware and software issues.
Understanding of basic networking concepts and connectivity troubleshooting.
Ability to manage multiple support cases simultaneously.
Clear and concise documentation and communication skills.
________________________________________
Success Factors
The ideal candidate will demonstrate:
Strong communication and customer service skills.
Dependability and accountability in managing assigned tickets.
Attention to detail and adherence to support procedures.
Initiative to learn and improve support processes.
Comfort working in a structured, high-volume support environment.
Sourced by ZipRecruiter
Fire protection
11 - 50 Employees
Grand Rapids, MI, US
1946
