Remote Web Strategist Jobs in Portland, OR (NOW HIRING)

Graybox is a growth-centric consulting firm that helps companies rapidly increase their revenues. We leverage deep expertise, data, automation, and the latest technologies to help identify, engage, and convert target audiences; we design & build cutting-edge online experiences to attract and retain users; and we plan and develop integrated processes, tools & systems to efficiently scale operations.

We are seeking to expand the capabilities of our teams. To that end, we are looking for an Account Strategist to work directly with our clients and help their business grow through effective digital strategy.

You’ll be expected to:

• Drive healthy account relationships and client strategy.
• Build, maintain, and improve existing account relationships — you set the tone and ensure that clients feel supported and represented internally at Graybox.
• Set account strategy and areas of focus based on a client’s goals.
• Know your clients’ business and product strategy like it was your own (including data and performance)
• Identify opportunities for additional expansion.
• Collaborate with internal team to set account strategy.
• Represent clients’ perspective internally.
• Develop account contacts up and down the client organization.
• Lead regular account check-ins with clients and internal team.
• Ensuring client goals are being met on a monthly, quarterly, and annual basis.
• Participate in day-to-day planning to support ongoing work.
• Co-leading strategic planning sessions with VP of Strategy.
• Grow your book of business through the following business development activities:
  • Develop opportunities with existing clients — you’re always on the lookout for new ways we can serve our clients well
  • Write and present new sales proposals
  • Work with VP of Strategy on gathering requirements and estimates for new work from the team
  • Attend relevant industry events, as a Graybox representative, to increase brand visibility
  • Ensure statements of works, created by our teams (not you), are complete and accurate for your clients.

These should all describe you:

• You have a strong track record of building relationships with clients and internal teams alike
• You love working with clients and they love working with you
• You love a good [virtual or in-person] whiteboard session and can translate client requirements to the internal team

On a practical note, we have a few qualifications:

• Professional services experience in an account management or strategy role
• Strong background of experience within product and/or application development, including web-based or mobile applications
• Excellent communication skills, both written and verbal

Compensation & Benefits

• Competitive Salary (expected $120,000 - $175,000 OTE)
• Starts at 16 days PTO (up to 25 days/year with tenure)
• Health, Dental and Vision Insurance (partially paid for you)
• $1,000 Annual Education Allowance
• 401k + 4% Salary Match

Location & Remote Work

• Role is open to anywhere in the USA
• Working while traveling is okay up to 4 weeks/year — just do good work on time
• Must be working from 9am-2pm Pacific Time, other hours are at your discretion

Hiring Process

Our process generally involves 4 rounds of interviews; a phone screening, video calls with hiring manager, team members or specialists and CEO. If asked to complete an exercise, you will be compensated for your time.

Please note:

A successful candidate will be subject to a background check and must receive satisfactory results, as a condition of joining the team.

By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.

If you think you might thrive in this environment, we would love to hear from you.

Diversity, Equity, and Inclusion

Graybox affirms the diversity of our local communities including race, religion, national or ethnic origin, sexual orientation, and gender identity / expression. We welcome candidates who reflect our growing regional and national diversity.

Graybox provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please contact us to let us know the nature of your request.

Graybox Core Values

Our values are the core of who we are at Graybox. They’re meant to be a guiding light about what it means to be “at work” and how we interact with each other.

Our values were determined in a collaborative process that included all-company surveys, and a series of moderated workshops with a diverse selection of team members & consultants.

Stewardship — Care like it's yours

Craftsmanship — Create with intent

Delightful — Cultivate positive experiences together

Growth-Mindset — Improve every day

Professional — How we work matters

Graybox is a growth-centric consulting firm that helps companies rapidly increase their revenues. We leverage deep expertise, data, automation, and the latest technologies to help identify, engage, and convert target audiences; we design & build cutting-edge online experiences to attract and retain users; and we plan and develop integrated processes, tools & systems to efficiently scale operations.

We have about 25 people on staff + an extensive network of local freelancers. Staff members are mostly senior, very experienced generalists and we use contractors for specialty production work. The company was founded in early 2009 and is widely regarded as an awesome place to work.