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Remote Wayfair Jobs in Raleigh, NC (NOW HIRING)

This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator: Highly organized and process-driven, you thrive on turning complex inputs from partners, product teams ...

Customer Support Representative

Raleigh, NC ยท On-site +1

$50K - $55K/yr

Skilled at collaborating with a remote team working across multiple time zones * Experience with the following tools is a plus, but not required: Zendesk, Fin (Intercom), Claude, Slack, Jira ...

Customer Support Representative

Raleigh, NC ยท Remote

$50K - $55K/yr

Skilled at collaborating with a remote team working across multiple time zones * Experience with the following tools is a plus, but not required: Zendesk, Fin (Intercom), Claude, Slack, Jira ...

Showing results 21-34

Remote Wayfair information

See Raleigh, NC salary details

$14

$26

$36

How much do remote wayfair jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote wayfair in Raleigh, NC is $26.90, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $32.26 per hour, depending on experience, location, and employer.

What does a remote Wayfair employee do?

A Remote Wayfair employee works for Wayfair, an e-commerce company specializing in home goods, from a location outside of a traditional office setting. These roles can include customer service, sales, technical support, software engineering, and other positions that can be performed online. Remote employees use digital communication tools to collaborate with teams and serve customers. Working remotely at Wayfair offers flexibility and allows employees to balance work and personal life more effectively. Training, support, and resources are provided to ensure remote employees can succeed in their roles.

What skills and qualifications are needed to thrive as a remote Wayfair employee?

To thrive as a Remote Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer service software, CRM systems, and basic computer proficiency are essential for handling inquiries and transactions efficiently. Empathy, patience, and adaptability set top performers apart in resolving customer issues and building rapport. These skills ensure excellent customer experiences, support company reputation, and promote customer loyalty in a virtual environment.

How does working remotely at Wayfair impact team collaboration and communication?

At Wayfair, remote employees typically use a suite of digital collaboration tools such as Slack, Zoom, and project management platforms to stay connected with their teams. Regular virtual meetings, daily stand-ups, and shared documentation help ensure that team members remain aligned on goals and projects. While working remotely can present challenges such as managing time zone differences and building relationships, Wayfair actively fosters a collaborative culture through virtual team-building activities and clear communication protocols. This structure helps remote employees feel engaged and supported while contributing to cross-functional projects.

What is the difference between Remote Wayfair vs Remote Customer Service Representative?

AspectRemote WayfairRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in retail or e-commerceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHome-based, flexible hours, e-commerce platformHome-based, flexible hours, customer support setting
Employer & IndustryWayfair, online retail industryVarious companies, retail and service industries
Common Search & ComparisonYesYes

Remote Wayfair roles focus on supporting online retail operations, often involving product inquiries and order management. Remote Customer Service Representatives handle customer inquiries across various industries. While both roles are home-based and require similar credentials, Remote Wayfair positions are specific to the e-commerce platform, making them distinct in industry focus and job functions.

What are popular job titles related to Remote Wayfair jobs in Raleigh, NC?

For Remote Wayfair jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Remote Wayfair jobs?

Cities near Raleigh, NC with the most Remote Wayfair job openings:

Infographic showing various Remote Wayfair job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $55,955 per year, or $26.9 per hour.

Customer Service Representative PBM

Marpai Administrators LLC

Cary, NC โ€ข Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description


Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:  
The Customer Service Representative (CSR) reports to the Customer Service Supervisor to help healthcare providers and members with prescription and insurance questions. The CSR must maintain positive, empathetic, and professional attitude through verbal or written communication. 
 
 
WHAT YOU WILL BE DOING: 
  • Member Support: Answer inquiries regarding drug formularies, copays, deductibles, network pharmacies, and prescription benefit coverage.
  • Pharmacy & Provider Coordination: Assist network pharmacies with claims processing, eligibility checks, and securing prior authorizations.
  • Problem Resolution: Investigate and resolve complaints or coverage rejections, ensuring first-call resolution while maintaining empathy.
  • Documentation & Compliance: Accurately log call details in CRM and ticketing systems while strictly adhering to HIPAA privacy standards.
  • Quality & Metrics: Meet call-center performance standards, such as Average Handle Time (AHT) and Schedule Adherence.
  • Other duties as required
 
WHAT DO YOU NEED: 
  • High school diploma or GED required; associate or bachelor’s degree preferred.
  • Strong customer service and communication skills
  • Ability to navigate multiple software platforms simultaneously.
  • Active listening, problem-solving, and ability to deescalate stressful situations.
  • Attention to detail and accuracy
  • Ability to maintain confidentiality
 
PREFERED EXPERIENCE: 
  • 1–2 years of customer service experience in healthcare or pharmacy setting
  • Experience handling insurance claims or medical billing preferred
  • State issued pharmacy technician registration preferred.

WORK REQUIREMENTS: 
  • 100% Remote 
  • Flexibility to work 8 am – 8 pm
  • Must have high speed internet connection
  • Must have professional, confidential, isolated work area.
  • This position is in a typical office environment that requires prolonged sitting in front of a computer.  
 
 WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • Health and Wellness Programs 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield 
  • Identity Theft Protection
       
    Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
     
     

This is a remote position.