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Remote Wayfair Jobs in Texas (NOW HIRING)

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Remote Wayfair information

What skills and qualifications are needed to thrive as a remote Wayfair employee?

To thrive as a Remote Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer service software, CRM systems, and basic computer proficiency are essential for handling inquiries and transactions efficiently. Empathy, patience, and adaptability set top performers apart in resolving customer issues and building rapport. These skills ensure excellent customer experiences, support company reputation, and promote customer loyalty in a virtual environment.

What is the difference between Remote Wayfair vs Remote Customer Service Representative?

AspectRemote WayfairRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in retail or e-commerceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHome-based, flexible hours, e-commerce platformHome-based, flexible hours, customer support setting
Employer & IndustryWayfair, online retail industryVarious companies, retail and service industries
Common Search & ComparisonYesYes

Remote Wayfair roles focus on supporting online retail operations, often involving product inquiries and order management. Remote Customer Service Representatives handle customer inquiries across various industries. While both roles are home-based and require similar credentials, Remote Wayfair positions are specific to the e-commerce platform, making them distinct in industry focus and job functions.

How does working remotely at Wayfair impact team collaboration and communication?

At Wayfair, remote employees typically use a suite of digital collaboration tools such as Slack, Zoom, and project management platforms to stay connected with their teams. Regular virtual meetings, daily stand-ups, and shared documentation help ensure that team members remain aligned on goals and projects. While working remotely can present challenges such as managing time zone differences and building relationships, Wayfair actively fosters a collaborative culture through virtual team-building activities and clear communication protocols. This structure helps remote employees feel engaged and supported while contributing to cross-functional projects.

What does a remote Wayfair employee do?

A Remote Wayfair employee works for Wayfair, an e-commerce company specializing in home goods, from a location outside of a traditional office setting. These roles can include customer service, sales, technical support, software engineering, and other positions that can be performed online. Remote employees use digital communication tools to collaborate with teams and serve customers. Working remotely at Wayfair offers flexibility and allows employees to balance work and personal life more effectively. Training, support, and resources are provided to ensure remote employees can succeed in their roles.
What are the most commonly searched types of Wayfair jobs in Texas? The most popular types of Wayfair jobs in Texas are:
What are popular job titles related to Remote Wayfair jobs in Texas? For Remote Wayfair jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Wayfair jobs in Texas look for? The top searched job categories for Remote Wayfair jobs in Texas are:
What cities in Texas are hiring for Remote Wayfair jobs? Cities in Texas with the most Remote Wayfair job openings:
Remote Wayfair jobs near you
Infographic showing various Remote Wayfair job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote/Traveling - Sales Account Manager (Houston, TX)

ZLINE

Houston, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Who are we?
ZLINE Kitchen and Bath is a family-owned appliance company based in Reno, Nevada, with additional locations in Tennessee and Ohio. ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures at an attainable price. Each collection is meticulously designed and shipped in the United States, and we are proud to be a progressive American company that supports local communities through hiring locally and giving back.
We've become a household name in the luxury appliance industry, partnering with The Home Depot, Lowe's, Costco, and Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury appliances such as range hoods, refrigerators, dishwashers, and ranges. We're known for our attention to detail and commitment to our customers and employees alike. We believe in innovation and honest business, and we're proud of the products we create, the services we offer, and the team that makes the ZLINE Attainable Luxury® experience possible. ZLINE is forging its own path-will you help us tell our story?
We are a four-time (2022, 2023, 2024, and 2025) Certified Great Place To Work®. Go here to learn more, and follow us @zlinekitchencareers on Instagram for a behind-the-scenes look at what it's like to work for ZLINE.
As a Remote - Sales Account Manager in the Houston, Texas area, you will be the first face our Dealers see, and the first voice they hear over the phone that represents ZLINE! Our Sales Account Managers are positive, upbeat people who value knowledge, customer satisfaction, and helping others. We are seeking someone who wants to excel in their career, push boundaries, create new strategies, and work their way up! This is the perfect position for those with light sales experience looking to hone their skills in the sales industry. Potential for growth at ZLINE is limitless, so bring a dedicated and hungry attitude to get in on the ground floor. We enjoy watching your skill sets, education, personable skills, and computer literacy skills grow on the job! Sales Account Managers enjoy building relationships, making sales, staying competitive with their awesome team, and are excellent communicators.
ZLINE's customer experience is a top priority - Everyone hired on as a ZLINE employee will receive 30 days of customer experience training before moving into their respective department training. This training is proven to be the best way to learn product and company knowledge, which is applicable to every role within the company.
Requirements
  • Must be physically located in the Houston, Texas area
  • Ability to travel around 60%+ of the time to see out-of-town dealers is a must
  • High school diploma or equivalent required, Bachelor's Degree preferred
  • Management experience is a plus
  • Excellent verbal and written communication skills
  • Great organizational and follow-up skills
  • Literacy with Mac OS computer systems
  • Familiarity with the Google Suite (ie, Docs, Sheets, Calendar, Gmail)
  • Ability to be on the phone, email, and communicate for about 8 hours/day
  • Familiarity with Salesforce CRM preferred
  • Sales or Dealer relationship management experience
  • Dedicated to being a forever learner of Product Knowledge (We create new SKUs every quarter!)
  • Ability to go above and beyond what is asked of you
  • Bilingual is a plus

Key Roles
  • Full Account Management and Ownership: Manage a portfolio of Dealer Partners by processing orders, providing support, and growing business sales
  • Patience and understanding of customer needs, ability to de-escalate when necessary
  • Develop and maintain strong relationships with Dealer Partners
    • Identify opportunities to grow accounts
    • Identify areas of improvement for accounts (both internal and external)
  • Ensuring up-to-date product information, inventory, and promotion materials
  • Conduct training: virtual, in-person
  • Convert Leads to Accounts

Work from Home Office Hours:
Monday - Thursday 8:00 am - 5:00 pm CT with a 1-hour lunch
Fridays 8:00 am - 4:30 pm CT with a 30-minute lunch
Benefits & Perks
Available to all full-time employees after 90 working days
  • Medical, Dental, Vision, & Life Insurance
  • 401 (k) Match at 6%
  • Flexible Spending Account
  • Profit Sharing
  • Professional Development Assistance
  • Paid Time Off
  • 7 Paid Holidays
  • Paid Parental Leave after one year of employment
  • Ample Opportunity for Advancement, We want to see you grow!

EEO
ZLINE Kitchen and Bath is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ZLINE Kitchen and Bath, LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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