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Remote Wayfair Jobs in Austin, TX (NOW HIRING)

Placer.ai

Production Engineer

Austin, TX · On-site +1

$190K - $210K/yr

... JP Morgan Chase, Wayfair, Google and many more. Named one of Forbes America's Best Startup ... Placer.ai is an equal opportunity employer and has a global remote workforce. Placer.ai ...

New

Nexora Talent

Remote- Customer Experience Service +

Austin, TX · Remote

$15.75 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsWayfair JobsRemote Wayfair JobsRemote Wayfair Jobs in Austin, TX

Remote Wayfair information

See Austin, TX salary details

$15

$27

$37

How much do remote wayfair jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote wayfair in Austin, TX is $27.43, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $32.88 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote Wayfair employee?

To thrive as a Remote Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer service software, CRM systems, and basic computer proficiency are essential for handling inquiries and transactions efficiently. Empathy, patience, and adaptability set top performers apart in resolving customer issues and building rapport. These skills ensure excellent customer experiences, support company reputation, and promote customer loyalty in a virtual environment.

What is the difference between Remote Wayfair vs Remote Customer Service Representative?

AspectRemote WayfairRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in retail or e-commerceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHome-based, flexible hours, e-commerce platformHome-based, flexible hours, customer support setting
Employer & IndustryWayfair, online retail industryVarious companies, retail and service industries
Common Search & ComparisonYesYes

Remote Wayfair roles focus on supporting online retail operations, often involving product inquiries and order management. Remote Customer Service Representatives handle customer inquiries across various industries. While both roles are home-based and require similar credentials, Remote Wayfair positions are specific to the e-commerce platform, making them distinct in industry focus and job functions.

How does working remotely at Wayfair impact team collaboration and communication?

At Wayfair, remote employees typically use a suite of digital collaboration tools such as Slack, Zoom, and project management platforms to stay connected with their teams. Regular virtual meetings, daily stand-ups, and shared documentation help ensure that team members remain aligned on goals and projects. While working remotely can present challenges such as managing time zone differences and building relationships, Wayfair actively fosters a collaborative culture through virtual team-building activities and clear communication protocols. This structure helps remote employees feel engaged and supported while contributing to cross-functional projects.

What does a remote Wayfair employee do?

A Remote Wayfair employee works for Wayfair, an e-commerce company specializing in home goods, from a location outside of a traditional office setting. These roles can include customer service, sales, technical support, software engineering, and other positions that can be performed online. Remote employees use digital communication tools to collaborate with teams and serve customers. Working remotely at Wayfair offers flexibility and allows employees to balance work and personal life more effectively. Training, support, and resources are provided to ensure remote employees can succeed in their roles.
What are the most commonly searched types of Wayfair jobs in Austin, TX? The most popular types of Wayfair jobs in Austin, TX are:
What are popular job titles related to Remote Wayfair jobs in Austin, TX? For Remote Wayfair jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Wayfair jobs in Austin, TX look for? The top searched job categories for Remote Wayfair jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Wayfair jobs? Cities near Austin, TX with the most Remote Wayfair job openings:
Remote Wayfair jobs near you
Infographic showing various Remote Wayfair job openings in Austin, TX as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 13% In-person, and 87% Remote job distribution, with an average salary of $57,056 per year, or $27.4 per hour.

Production Engineer

Placer.ai

Austin, TX • On-site, Remote

$190K - $210K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

ABOUT PLACER.AI: 

One of the fastest growing tech companies in North America, Placer.ai ("Placer") reached $100 million ARR "Centaur" status in 2024, within 6 years of launching the Placer platform. We previously crossed the $1B valuation "Unicorn" threshold in 2022.

Our A.I.-based SaaS platform transforms how leaders make critical decisions by unlocking unparalleled visibility into markets and locations, creating a blue ocean market of more than $100B. And the best part is, we accomplished this by leading a privacy-first business in which data has been stripped of user identifiers and only aggregated information is provided within the platform.

Our platform provides instant visibility into almost any location in the U.S. We have grown exponentially over the past 6 years, counting more than 4,000+ paying customers including many Fortune 500 companies, such as, JP Morgan Chase, Wayfair, Google and many more.

Named one of Forbes America's Best Startup Employers and a Deloitte Technology Fast company, we are proud of our collaborative, innovative and inclusive culture.

Summary

We're looking for a Production Engineer to own the infrastructure behind one of the world's largest location analytics platforms - from CI/CD pipelines and cloud environments to developer tooling and observability. This is a hands-on, end-to-end ownership role at the intersection of scale, reliability, and engineering velocity.

Responsibilities
  • Own and evolve Placer's GCP infrastructure end-to-end - multi-cluster GKE, Terraform via Atlantis, ArgoCD GitOps
  • Drive CI/CD pipeline reliability and developer tooling - reduce friction, increase release velocity
  • Manage production and development environments across multiple workloads with high availability requirements
  • Build and maintain observability systems - dashboards, alerting, and incident response that keep the team ahead of failures
  • Identify and resolve performance, scalability, and reliability bottlenecks before they become incidents
  • Collaborate directly with engineering teams to shape infrastructure decisions from design through deployment
  • Introduce new tools, standards, and frameworks - you define the approach, not just execute it
Requirements 
  • 5+ years in a Production Engineering, SRE, or Platform Engineering role at a SaaS product company
  • 3+ years of hands-on Kubernetes in production - not just deployment, but operating and scaling it
  • 2+ years with IaC tools - Terraform, Pulumi, or equivalent at real scale
  • Experience managing production databases and queues - PostgreSQL, Redis, Kafka, or similar
  • Proficiency in at least one general-purpose language - Python, Go, or Ruby
  • Strong monitoring and alerting fundamentals - you build the systems that catch problems before users do
Nice to have:
  • GCP experience - this is our primary cloud
  • CKA certification or deep Kubernetes ecosystem knowledge - CNIs, service meshes, operators, ingresses
  • Experience with RabbitMQ or Kafka at scale
  • Familiarity with GitOps workflows - ArgoCD or equivalent

WHY JOIN PLACER.AI? 

  • Join a rocketship! We are pioneers of a new market that we are creating
  • Take a central and critical role at Placer.ai
  • Work with, and learn from, top-notch talent
  • Competitive salary
  • Excellent benefits
  • Hybrid

The U.S. annualized pay range for this position is $190,000 - $210,000 USD. In addition, certain roles have the opportunity to earn sales-based commissions. Base pay offered within the stated range may vary depending on multiple individualized factors, including job-related skills, professional experience, education and licenses (if applicable), work location and compensation market data.
Base pay is just a part of our total rewards program. Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER

  • Placer.ai in a nutshell
  • Placer.ai's recent $100M round C funding (unicorn valuation!)
  • Placer.ai's data
  • Placer.ai in the news
  • COVID-19 Economic Recovery Dashboard

Placer.ai is committed to maintaining a drug-free workplace and promoting a safe, healthy working environment for all employees.

Placer.ai is an equal opportunity employer and has a global remote workforce. Placer.ai's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai's Human Resources Department to make the need for an accommodation known.

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