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Remote Contact Center Jobs in Texas (NOW HIRING)

SYS Integration

Contact Center Representative

Brownsville, TX · Remote

$15.25 - $19.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

Houston, TX · Remote

$16 - $20.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Rep

Del Rio, TX · Remote

$14.25 - $18.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

Boerne, TX · Remote

$16.75 - $21.50/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Rep

Pharr, TX · Remote

$14.50 - $18.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

El Paso, TX · Remote

$15.75 - $20.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Rep

Mcallen, TX · Remote

$16.75 - $21.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

Dallas, TX · Remote

$17.50 - $22.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

ALL WEB LEADS INC

Contact Center Representative

Austin, TX · Remote

$16.75 - $21.75/hr

In the heart of AWL, we have ouramazing Contact Center Team who helps connect consumers looking for insurance products with licensed insurance agents who can meet their insurance needs and it's all ...

Telesolv Consulting

Contact Center Rep (On-Call)

TX · Remote

$20/hr

... Contact Center Representative . This position is on an as-needed basis and hours will vary based on ... This is a remote role, and all applicants must be willing/able to work various shifts between 7 am ...

TeleSolv Consulting

Contact Center Rep (On-Call)

TX · Remote

$20/hr

... an On-Call Contact Center Representative . This position is on an as-needed basis and hours will ... This is a remote role, and all applicants must be willing/able to work various shifts between 7 am ...

MCI Careers

Contact CenterRepresentative

Dallas, TX · Remote

$16 - $21.75/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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How much do remote contact center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote contact center in Texas is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.93 per hour, depending on experience, location, and employer.

What is a remote contact center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote contact center representative?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.

What are the most commonly searched types of Contact Center jobs in Texas?

The most popular types of Contact Center jobs in Texas are:

What are popular job titles related to Remote Contact Center jobs in Texas?

For Remote Contact Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Contact Center jobs in Texas look for?

The top searched job categories for Remote Contact Center jobs in Texas are:

What cities in Texas are hiring for Remote Contact Center jobs?

Cities in Texas with the most Remote Contact Center job openings:

Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Texas as of August 2026, with employment types broken down into 78% Full Time, 15% Part Time, 6% Contract, and 1% Nights. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $33,073 per year, or $15.9 per hour.

Contact Center Specialist (44258)

Urology Clinics of North Texas, PLLC

Denton, TX • On-site, Remote

Other

Posted 6 days ago

Urology Clinics Of North Texas rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Remote Contact Center Specialist
Department: Contact Center
Location: Fully Remote (after training)
Employment Type: Full-Time
Urology Clinics of North Texas is seeking a motivated and service-oriented Contact Center Specialist to join our growing team. This role is critical to supporting our physicians, clinical teams, and patients by ensuring efficient scheduling and exceptional service delivery.
This position will transition to fully remote upon successful completion of a mandatory 8-week, in-person training program in Dallas, TX. Mileage reimbursement is available for employees who reside more than 20 miles from the training location.
Position Summary
The Contact Center Specialist manages high-volume patient scheduling while delivering outstanding customer service. This role requires strong attention to detail, adaptability, and the ability to manage frequent schedule changes in a fast-paced environment.
Key Responsibilities
  • Schedule a high volume of new and established patient appointments in alignment with physician templates and guidelines.
  • Provide professional, courteous service to patients, physicians, and team members.
  • Reschedule or cancel appointments as needed due to provider schedule changes and document updates in the EHR system.
  • Verify and update patient demographic and insurance information accurately in the EHR.
  • Review patient charts to ensure appointments are scheduled appropriately.
  • Follow up with patients who missed appointments and assist with rescheduling.
  • Adapt quickly to daily schedule changes and operational needs.
  • Assist with special projects and additional duties as assigned by leadership.

Qualifications
  • High school diploma or GED required.
  • Strong typing and data entry skills.
  • Excellent grammar, spelling, and written communication skills.
  • Strong interpersonal skills and the ability to communicate effectively with diverse populations.
  • Ability to manage high call volume while maintaining accuracy and professionalism.
  • Detail-oriented with strong organizational skills.

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