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Remote Warranty Jobs in Decatur, GA (NOW HIRING)

We're looking for a Remote Client Coordinator to join our team! The Client Coordinator is responsible for coordinating and preparing medical claims, records, referrals, and supporting documentation ...

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

This role is Atlanta, GA Metro area Remote This position is for the evening shift 10am-7pm HSC Customer Service Associate You'll never be bored in this role - Functions as a customer service-oriented ...

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Remote Warranty information

See Decatur, GA salary details

$10

$25

$42

How much do remote warranty jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote warranty in Decatur, GA is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Warranty position, and why are they important?

To thrive as a Remote Warranty Specialist, you need a strong understanding of warranty processes, product knowledge, attention to detail, and typically a background in customer service or technical support. Familiarity with CRM software, warranty management systems, and sometimes experience with specific ERP platforms are important for handling claims efficiently. Excellent communication, problem-solving ability, and organizational skills help professionals stand out in this role. These skills ensure accurate processing of warranty claims, positive customer interactions, and effective collaboration with internal teams in a fully remote environment.

What is a Remote Warranty job?

A Remote Warranty job involves managing warranty claims, processing service requests, and coordinating repairs or replacements for products, all while working remotely. Professionals in this role typically communicate with customers, manufacturers, and service providers to ensure warranty policies are followed. Strong problem-solving, communication, and organizational skills are essential for success in this position.

What are the typical daily responsibilities of a Remote Warranty Specialist?

Remote Warranty Specialists primarily process and review warranty claims, communicate with customers to gather details about product issues, and liaise with manufacturers or internal departments to resolve cases. They often use specialized database and ticketing systems to track claim statuses and ensure all documentation is complete and accurate. Regular tasks may include troubleshooting reported issues, validating product eligibility for warranty coverage, and providing updates to customers throughout the resolution process. Being remote, most work is conducted via phone, email, or online platforms, and collaboration with team members is typically achieved through virtual meetings.

What are the most commonly searched types of Warranty jobs in Decatur, GA? The most popular types of Warranty jobs in Decatur, GA are:
What are popular job titles related to Remote Warranty jobs in Decatur, GA? For Remote Warranty jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Warranty jobs in Decatur, GA look for? The top searched job categories for Remote Warranty jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Warranty jobs? Cities near Decatur, GA with the most Remote Warranty job openings:
Infographic showing various Remote Warranty job openings in Decatur, GA as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,081 per year, or $25.5 per hour.
Customer Service Representatives- Remote

Customer Service Representatives- Remote

Sutherland

Atlanta, GA • Remote

$14/hr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago


Job description

Company Description

As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world's most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

Job Description

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM CST (no weekends)
 

Some of the high-level tasks of the job include:

  • Reviewing customer contract, including but not limited to, voluntary surrender, Principal and Interest breakdown for their payments and account, Total Loss process.
  • Advise the customer of their account open and closed accounts.
  • We give customer information regarding the status of their titles including but not limited to; state to state transfers, title protection.
  • We assist customer with information on all optional products.
  • Assist customer with extensions and deferral in times that may not be able to pay.
  • Taking payments and reviewing history/notes and clearly communicating account statuses to customers.
  • Maintain accurate records of customer interactions, including any issues that arise and their resolution.
  • Recommending appropriate solutions to customers by analyzing their accounts as a specialist it our job to give the customers the best information on each customer account.
  • Must be comfortable with manual calculations
  • Must be comfortable handling multiple systems at one time

To help you achieve success, you will work with leading technologies and systems and have a dedicated team of leaders and peers to support you. You will also receive:

  • Competitive rate of $14/hour
  • Medical, dental and vision benefits
  • Paid training & generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Advancement opportunities - 80% of our frontline leaders have been promoted from within
  • Employee Discounts
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Qualifications
  • Excellent verbal and written communication skills and are a strong multitasker
  • Strong attention to detail
  • Drive to solve problems and meet goals
  • Familiarity with Microsoft Office tools
  • Experience in customer service
  • High school diploma or equivalent

We will provide equipment, but to work from home, you must have:

  • Excellent Internet connectivity:
  • Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better!
  • Hardwired internet access - wireless and/or satellite Internet Service Providers are not compatible with our systems.
  • Productive, quiet and distraction-free, secure place to work.
  • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
Additional Information

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.