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Remote Voip Technical Support Jobs in Utica, NY (NOW HIRING)

Beetronics

Country Manager Poland

Poland, NY · Remote

... technical support Self-motivated with a high level of autonomy Digital and tech-savvy B2B experience is a plus Why You Should Apply Remote role with a high level of autonomy Work with a close-knit ...

JETNET LLC

Data Operations Manager (Remote USA)

Utica, NY · On-site +1

$85K - $105K/yr

... technical solutions while driving efficiency, visibility, and performance across both manual and ... Lead and evolve the division's tooling ecosystem, including platforms supporting research and data ...

Coherent Solutions

Media Specialist/Lead

Poland, NY · On-site +1

While we have posted this role in Poland, we are open to remote candidates from other regions as ... Technical and non-technical training for professional and personal growth; Internal conferences and ...

Akamai

Security Consultant II

Poland, NY · Remote

... support to our global customers. We utilize tools, process and knowledge to integrate and maintain ... technical and business audiences Participating in training and projects contributing to best ...

Atwell, LLC

Director - Power Generation

Atwell, NY · On-site +1

$140K - $190K/yr

... technical leadership to support long-term team growth Drive annual business planning in ... remote work environment and travel as needed to support clients, projects, and internal team ...

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Remote Voip Technical Support information

See Utica, NY salary details

$14

$26

$45

How much do remote voip technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote voip technical support in Utica, NY is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $28.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist, and why are they important?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support professionals, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are popular job titles related to Remote Voip Technical Support jobs in Utica, NY? For Remote Voip Technical Support jobs in Utica, NY, the most frequently searched job titles are:
What job categories do people searching Remote Voip Technical Support jobs in Utica, NY look for? The top searched job categories for Remote Voip Technical Support jobs in Utica, NY are:
What cities near Utica, NY are hiring for Remote Voip Technical Support jobs? Cities near Utica, NY with the most Remote Voip Technical Support job openings:
Remote Voip Technical Support jobs near you
Technical Project Manager (AI Systems)

Technical Project Manager (AI Systems)

Colossyan

Poland, NY • Remote

$1.50K - $2.40K/mo

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe & Australia. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house to work as a valued member of their team. Please note that by applying & completing our interview process, you will be added to our community.

This means you'll be considered for this and all other possible roles that may match your skills. These potential opportunities will be sent your way as an exclusive Huzzle candidate. Job Type: Full‐time Location: Remote (Working US Hours) Start Date : Immediate About the Company Our client is an innovative AI‐driven company focused on building and deploying "AI employees" that automate business workflows and enhance operational efficiency.

They specialize in integrating cutting‐edge automation tools and large language models (LLMs) to streamline client operations across multiple industries. Job Summary We're hiring a Remote Operations / Technical Project Manager (AI Systems) to oversee client operations, manage AI‐driven workflows, and ensure seamless deployment of automation systems. This role blends project management, client success, and light technical execution, making it ideal for candidates with experience in AI tools, automation platforms, or software systems.

You'll act as the bridge between clients and the technical team—ensuring AI systems are properly implemented, optimized, and continuously improved. Key Responsibilities Set up and manage AI‐powered workflows and automations using tools like Go High Level, n8n, Zapier, or similar platforms Make iterative improvements to existing automation systems and processes Design and refine prompts using LLM tools such as OpenAI (ChatGPT) and Claude Lead client onboarding, gather requirements, and translate them into actionable workflows Manage client communication, feedback loops, and ongoing support Troubleshoot issues, prioritize fixes, and ensure timely resolution Collaborate closely with AI Engineers to implement more advanced solutions Track project timelines, deliverables, and performance metrics Qualifications Proven experience in operations, project management, or AI/automation systems Hands‐on experience with tools like Go High Level, n8n, Zapier, or equivalent automation platforms Familiarity with LLMs (e.g., OpenAI, Claude) and prompt engineering basics Strong organizational and project management skills Excellent English communication skills (written and verbal) Experience in client‐facing roles with the ability to manage expectations effectively Ability to work remotely with time zone overlap as required Bonus: Background in SaaS, AI startups, or technical operations Compensation & Benefits Competitive monthly compensation: $1500 – $2400 USD/month (based on experience and qualifications) Fully remote role aligned to U.S. Eastern Time (EST) hours Lead key technology initiatives with a cloud‐first IT consulting firm Long‐term engagement with ongoing projects and room for growth Work alongside experienced teams in cybersecurity, cloud, and managed IT #J-18808-Ljbffr

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