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Remote Voice Of Customer Jobs in Boca Raton, FL (NOW HIRING)

Liveops

Remote Customer Service Agent

Coral Springs, FL · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Remote Voice Of Customer information

What is the difference between Remote Voice Of Customer vs Remote Customer Experience Specialist?

AspectRemote Voice Of CustomerRemote Customer Experience Specialist
CredentialsTypically requires customer feedback analysis, communication skills, and familiarity with survey toolsRequires customer service experience, communication skills, and knowledge of customer journey mapping
Work EnvironmentPrimarily data analysis, reporting, and feedback collection remotelyEngages directly with customers via calls, chats, or emails, often remotely
Industry UsageCommon in market research, customer insights, and product developmentCommon in customer service, support, and client relations roles

The main difference is that Remote Voice Of Customer focuses on analyzing customer feedback and insights to inform business decisions, while Remote Customer Experience Specialist involves directly engaging with customers to improve their overall experience. Both roles require strong communication skills but differ in their primary functions and work activities.

What are the most commonly searched types of Voice Of Customer jobs in Boca Raton, FL?

The most popular types of Voice Of Customer jobs in Boca Raton, FL are:

What are popular job titles related to Remote Voice Of Customer jobs in Boca Raton, FL?

For Remote Voice Of Customer jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Voice Of Customer jobs in Boca Raton, FL look for?

The top searched job categories for Remote Voice Of Customer jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Voice Of Customer jobs?

Cities near Boca Raton, FL with the most Remote Voice Of Customer job openings:

Remote Voice Of Customer jobs near you
Infographic showing various Remote Voice Of Customer job openings in Boca Raton, FL as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Remote Customer Service Agent

Liveops

Coral Springs, FL • Remote

$14.75 - $19.75/hr

Contractor

Re-posted 23 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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