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Remote Voice Of Customer Jobs in Kansas (NOW HIRING)

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... About the Role As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our ...

Remote Customer Service Specialist

Wichita, KS · On-site +1

$15.25 - $20.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... About the Role As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our ...

Scheduling Coordinator

Shawnee, KS · Remote

$16.75 - $21.25/hr

Scheduling Coordinator - Remote Rigdon is looking for a motivated Scheduling Coordinator to manage ... Join our team and become the voice of Rigdon to our valued clients. If you have strong ...

The Position Join Remote as Head of Sales - AMER to lead and scale a high-performing Sales team ... Design and implement initiatives to accelerate new business generation, improve customer retention ...

Remote Customer Service Agent

Wichita, KS · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Olathe, KS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Overland Park, KS · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Lawrence, KS · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Manhattan, KS · Remote

$13.75 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Shawnee, KS · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Kansas City, KS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Remote Voice Of Customer information

What is the difference between Remote Voice Of Customer vs Remote Customer Experience Specialist?

AspectRemote Voice Of CustomerRemote Customer Experience Specialist
CredentialsTypically requires customer feedback analysis, communication skills, and familiarity with survey toolsRequires customer service experience, communication skills, and knowledge of customer journey mapping
Work EnvironmentPrimarily data analysis, reporting, and feedback collection remotelyEngages directly with customers via calls, chats, or emails, often remotely
Industry UsageCommon in market research, customer insights, and product developmentCommon in customer service, support, and client relations roles

The main difference is that Remote Voice Of Customer focuses on analyzing customer feedback and insights to inform business decisions, while Remote Customer Experience Specialist involves directly engaging with customers to improve their overall experience. Both roles require strong communication skills but differ in their primary functions and work activities.

What are the most commonly searched types of Voice Of Customer jobs in Kansas? The most popular types of Voice Of Customer jobs in Kansas are:
What are popular job titles related to Remote Voice Of Customer jobs in Kansas? For Remote Voice Of Customer jobs in Kansas, the most frequently searched job titles are:

Remote Customer Service Specialist

ForgeFit

Topeka, KS • On-site, Remote

$16 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.