... capabilities, remote operations, and digital customer journeys meet the highest quality ... Experience with customer voice analysis, warranty data, survey interpretation, Pareto analysis, KPI ...
... capabilities, remote operations, and digital customer journeys meet the highest quality ... Experience with customer voice analysis, warranty data, survey interpretation, Pareto analysis, KPI ...
Senior Software Engineer Applied AI
Lansing, MI · Remote
$124K - $163K/yr
Applied AI (Voice Agents & ML Systems) AMC Health · Remote (US) · Full-time The pitch We build ... Imbalanced, messy real-world data; calibration and explainability for non-technical consumers
Senior Software Engineer Applied AI
Lansing, MI · Remote
$124K - $163K/yr
Applied AI (Voice Agents & ML Systems) AMC Health · Remote (US) · Full-time The pitch We build ... Imbalanced, messy real-world data; calibration and explainability for non-technical consumers
Health informatics facilitates the integration of data, information, knowledge and wisdom to ... hear normal sounds & voice patterns, able to give / receive instructions & other verbal ...
Health informatics facilitates the integration of data, information, knowledge and wisdom to ... hear normal sounds & voice patterns, able to give / receive instructions & other verbal ...
Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx ... Your presence, voice, and coaching will strengthen readiness, alignment, and performance across ...
Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx ... Your presence, voice, and coaching will strengthen readiness, alignment, and performance across ...
Digital Forensics & eDiscovery Manager
Ann Arbor, MI · On-site +1
No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ...
Digital Forensics & eDiscovery Manager
Ann Arbor, MI · On-site +1
No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ...
Digital Forensics & eDiscovery Manager
Ann Arbor, MI · On-site +1
No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ...
Digital Forensics & eDiscovery Manager
Ann Arbor, MI · On-site +1
No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ...
Test Lead (NASCO, Facets)
Detroit, MI · On-site +1
$47 - $64/hr
Test Lead (NASCO, Facets) Detroit, MI (Remote) W2 contract role 12+ Months Position Overview The ... Coordinate test case design, test data preparation, test execution, defect management, and test ...
Test Lead (NASCO, Facets)
Detroit, MI · On-site +1
$47 - $64/hr
Test Lead (NASCO, Facets) Detroit, MI (Remote) W2 contract role 12+ Months Position Overview The ... Coordinate test case design, test data preparation, test execution, defect management, and test ...
Senior Application Security Engineer
Ann Arbor, MI · Remote
$57.50 - $76.75/hr
Our platform protects email, data, applications, and networks with innovative solutions, and a ... Volunteer opportunities #LI-remote Job ID: 27-0245
Senior Application Security Engineer
Ann Arbor, MI · Remote
$57.50 - $76.75/hr
Our platform protects email, data, applications, and networks with innovative solutions, and a ... Volunteer opportunities #LI-remote Job ID: 27-0245
Senior Application Security Engineer
Ann Arbor, MI · Remote
$57.50 - $76.75/hr
Our platform protects email, data, applications, and networks with innovative solutions, and a ... Volunteer opportunities #LI-remote Job ID: 27-0245
Senior Application Security Engineer
Ann Arbor, MI · Remote
$57.50 - $76.75/hr
Our platform protects email, data, applications, and networks with innovative solutions, and a ... Volunteer opportunities #LI-remote Job ID: 27-0245
Senior Application Security Engineer
Ann Arbor, MI · Remote
$57.50 - $76.75/hr
Our platform protects email, data, applications, and networks with innovative solutions, and a ... Volunteer opportunities #LI-remote Job ID: 27-0245
Quick apply
Senior Application Security Engineer
Ann Arbor, MI · Remote
$57.50 - $76.75/hr
Our platform protects email, data, applications, and networks with innovative solutions, and a ... Volunteer opportunities #LI-remote Job ID: 27-0245
Senior Solutions Engineer - Northeast
Three Rivers, MI · Remote
$171K - $210K/yr
With as much data under management as the hyperscalers, we're the preferred data partner for the ... Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice * Advocating ...
Senior Solutions Engineer - Northeast
Three Rivers, MI · Remote
$171K - $210K/yr
With as much data under management as the hyperscalers, we're the preferred data partner for the ... Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice * Advocating ...
Growth Strategist
Grand Rapids, MI · Remote
$116K - $150K/yr
We're fully remote, and we're AI-native in how we operate, not in how we talk about it. Our team ... To the client, you're the strategic voice in the room and their consigliere when the pressure is on.
Growth Strategist
Grand Rapids, MI · Remote
$116K - $150K/yr
We're fully remote, and we're AI-native in how we operate, not in how we talk about it. Our team ... To the client, you're the strategic voice in the room and their consigliere when the pressure is on.
As a remote Business Development Manager, you'll be part of our Industrial team working as a remote ... Responsible to input and update data to prepare required sales forecasts for assigned accounts.
As a remote Business Development Manager, you'll be part of our Industrial team working as a remote ... Responsible to input and update data to prepare required sales forecasts for assigned accounts.
Growth Strategist
Grand Rapids, MI · Remote
$116K - $150K/yr
We're fully remote, and we're AI-native in how we operate, not in how we talk about it. Our team ... To the client, you're the strategic voice in the room and their consigliere when the pressure is on.
Quick apply
Growth Strategist
Grand Rapids, MI · Remote
$116K - $150K/yr
We're fully remote, and we're AI-native in how we operate, not in how we talk about it. Our team ... To the client, you're the strategic voice in the room and their consigliere when the pressure is on.
Growth Strategist
Grand Rapids, MI · On-site +1
$116K - $150K/yr
We're fully remote, and we're AI-native in how we operate, not in how we talk about it. Our team ... To the client, you're the strategic voice in the room and their consigliere when the pressure is on.
Growth Strategist
Grand Rapids, MI · On-site +1
$116K - $150K/yr
We're fully remote, and we're AI-native in how we operate, not in how we talk about it. Our team ... To the client, you're the strategic voice in the room and their consigliere when the pressure is on.
DR Copywriter
Williamsburg, MI · Remote
Remote Reports to: Director of Marketing Company: Truly Free Home Salary: $80,000 - 100,000 * we ... Analyze performance data and translate insights into new copy directions Testing & Optimization
DR Copywriter
Williamsburg, MI · Remote
Remote Reports to: Director of Marketing Company: Truly Free Home Salary: $80,000 - 100,000 * we ... Analyze performance data and translate insights into new copy directions Testing & Optimization
Software Engineering Manager
Detroit, MI · On-site +1
Through cutting-edge technology, advanced data analytics and human-centric design, we help insurers ... Everyone has a voice and is always encouraged to engage in shaping the company by sharing their ...
Quick apply
Software Engineering Manager
Detroit, MI · On-site +1
Through cutting-edge technology, advanced data analytics and human-centric design, we help insurers ... Everyone has a voice and is always encouraged to engage in shaping the company by sharing their ...
Chronic Practice Liaison
Lansing, MI · Remote
$48K - $80K/yr
At Option Care Health your voice is heard, your work is valued, and you're empowered to grow ... The individual uses data, insights, and proactive account management to improve access, remove ...
Chronic Practice Liaison
Lansing, MI · Remote
$48K - $80K/yr
At Option Care Health your voice is heard, your work is valued, and you're empowered to grow ... The individual uses data, insights, and proactive account management to improve access, remove ...
Technical Lead AI Accelerated Software Engineering
Detroit, MI · On-site +1
$143K - $185K/yr
Data (e.g., Relational Modeling, SQL, Document Databases, Graph Databases) * Integration ... Everyone has a voice and is encouraged to shape the company by sharing their interests, ideas, and ...
Quick apply
Technical Lead AI Accelerated Software Engineering
Detroit, MI · On-site +1
$143K - $185K/yr
Data (e.g., Relational Modeling, SQL, Document Databases, Graph Databases) * Integration ... Everyone has a voice and is encouraged to shape the company by sharing their interests, ideas, and ...
$84K - $157K/yr
... voice is valued. As Regional Account Manager, you will play a meaningful role as we continue to ... Ability to analyze data and make strategic recommendations * Comfortable working under pressure
$84K - $157K/yr
... voice is valued. As Regional Account Manager, you will play a meaningful role as we continue to ... Ability to analyze data and make strategic recommendations * Comfortable working under pressure
Remote Voice Data information
What is the difference between Remote Voice Data vs Remote Speech Translator?
| Aspect | Remote Voice Data | Remote Speech Translator |
|---|---|---|
| Required Credentials | Typically requires audio transcription or data annotation experience | Requires language proficiency and translation skills |
| Work Environment | Remote, often flexible hours, data annotation platforms | Remote, may involve live or recorded translation tasks |
| Industry Usage | Used in AI training, speech recognition development | Used in real-time communication, localization services |
| Common Search/Comparison | Often compared for roles involving audio data processing | Compared for language and translation roles |
Remote Voice Data roles focus on collecting, transcribing, and annotating audio for AI models, requiring audio editing and annotation skills. Remote Speech Translator involves translating spoken language, requiring language fluency and translation expertise. Both are remote jobs in the speech technology industry but differ in skills and tasks.
What are the key skills and qualifications needed to thrive as a remote voice data specialist?
What is a remote voice data?
What are some common challenges faced by professionals working in remote voice data roles, and how can they be addressed?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 17 days ago
Stellantis rating
7.5
Based on 130 frontline employees who took The Breakroom Quiz
14th of 44 rated automakers
Job description
Join the Connected Services Quality team and contribute to shaping the next generation of software-defined vehicle experiences. In this role, you will help ensure that connected services, mobile applications, OTA capabilities, remote operations, and digital customer journeys meet the highest quality expectations across the full product lifecycle.
You will be responsible for translating customer feedback, warranty data, field signals, surveys, and benchmark insights into clear quality priorities, ensuring that the most relevant issues are addressed in the product backlog and driven to resolution with Product, Engineering, Validation, OP4C, and regional teams.
We are looking for a customer-obsessed technology enthusiast with a strong background in automotive electronic systems, connected vehicle architectures, and software quality. This is a highly transversal role for someone who can combine technical depth, data-driven decision-making, stakeholder influence, and a passion for improving real-world customer experience.
Responsibilities:
- Analyze customer feedback, warranty claims, QFS/NPS/JD Power survey results, app reviews, social media signals, and field data to identify recurring quality themes and customer pain points.
- Classify issues by feature, system, customer impact, root cause family, and complaint type, distinguishing between design limitations, malfunctions, usability concerns, and expected behavior by design.
- Drive data-based prioritization through Pareto analysis, KPI monitoring, and customer impact assessment to ensure the most critical connected services issues are addressed first.
- Collaborate with Product, Engineering, Validation, OP4C, Control Tower, Regions, Brands, and Customer Care teams to convert customer voice into actionable backlog items, corrective actions, and quality improvement plans.
- Benchmark Stellantis connected services against best-in-class competitors and top quartile references, leveraging HUB vehicles, benches, simulators, and available test assets to evaluate real customer experience.
- Define, monitor, and communicate Quality KPIs such as warranty forecast, Things Gone Wrong, PPM/PPH, remote operation success rate, onboarding journey performance, issue aging, and time to fix.
- Support issue prioritization forums and escalation processes by providing fact-based customer impact analysis, warranty evidence, survey insights, and business risk assessment.
- Contribute to milestone readiness assessments by evaluating quality maturity, open issue status, validation evidence, customer risk, and launch readiness for connected services features.
- Promote a continuous improvement mindset by capturing lessons learned, supporting problem-solving activities, mentoring engineering teams, and helping embed quality-by-design practices into development and serial life.
Basic Qualifications:
- Bachelor’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field.
- A minimum 8 years of experience in the automotive industry, ideally within connected services, software quality, electronic systems, vehicle integration, customer experience, or serial life quality management.
- Strong understanding of connected vehicle end-to-end architectures, including on-board/off-board systems, telematics, mobile apps, cloud platforms, OTA, service activation, remote services, diagnostics, and vehicle data flows.
- Solid knowledge of automotive development and quality processes, including PDP/APQP principles, milestone readiness, validation maturity, issue management, lessons learned, and continuous improvement methods.
- Experience with customer voice analysis, warranty data, survey interpretation, Pareto analysis, KPI definition, trend monitoring, and executive reporting.
- Ability to connect technical symptoms, customer impact, business risk, and product backlog priorities to drive fact-based decisions.
- Experience using issue management, collaboration, and engineering tools such as Jira, Confluence, PLM, S2IRIUS, GIM, ALTIS, RTC, Foundry, or equivalent platforms is preferred.
- Knowledge of problem-solving methodologies such as Root Cause Analysis, 8D, RPS, DFSS, FMEA, or similar quality improvement approaches is a plus.
- Excellent communication, influencing, and coordination skills in a multi-site, multicultural, and cross-functional environment.
- Proven ability to lead complex topics without direct authority, align stakeholders, manage escalations, and drive issues to closure.
- Strong analytical mindset, customer orientation, autonomy, curiosity, and ability to operate effectively in a fast-changing software-defined vehicle environment.
- Fluency in English is required.
Preferred Qualifications:
- Master’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field.
Our Benefits — Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
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