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Remote Vision Insurance Jobs in Tennessee (NOW HIRING)

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Remote Vision Insurance information

What is a Remote Vision Insurance job?

A Remote Vision Insurance job typically involves processing vision insurance claims, verifying patient benefits, or assisting customers with their vision coverage, all while working from a remote location. Responsibilities may include handling customer inquiries, coordinating with providers, and ensuring accurate billing and claim submissions. This role often requires knowledge of vision insurance policies, strong communication skills, and proficiency with relevant software. Many employers seek candidates with prior experience in insurance, healthcare, or customer service.

What are the key skills and qualifications needed to thrive in the Remote Vision Insurance position, and why are they important?

To excel in a Remote Vision Insurance role, you need a strong understanding of vision insurance policies, claims processing, and customer service, typically backed by experience in the insurance industry. Familiarity with insurance management software and secure telecommunication tools is often required, and certification such as a state insurance license may be preferred. Excellent communication, problem-solving, and organization skills help you succeed in a remote environment and handle client inquiries efficiently. These competencies are essential for ensuring accuracy, regulatory compliance, and high-quality support in a client-focused, remote work setting.

What are some common challenges faced in a remote vision insurance position, and how are they addressed?

One of the main challenges in a remote vision insurance position is maintaining clear communication with clients and team members without in-person interaction. To address this, professionals rely heavily on secure digital communication platforms, regular video meetings, and detailed documentation to ensure everyone stays informed. Managing complex claims and staying updated on policy changes can also be demanding, but ongoing training and a supportive team environment help address these issues. Many companies provide robust onboarding, regular check-ins, and access to resources, so remote employees can navigate challenges effectively and deliver excellent service.

What cities in Tennessee are hiring for Remote Vision Insurance jobs? Cities in Tennessee with the most Remote Vision Insurance job openings:
Infographic showing various Remote Vision Insurance job openings in Tennessee as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Health Insurance Agent - Remote

Health Insurance Agent - Remote

Kelly Services

Nashville, TN โ€ข Remote

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Job description

Are you passionate about delivering best-in-class customer service? Do you thrive in a fast-paced environment and have a knack for helping others? Join our Medicare team as a Customer Service Senior Representative and make a real difference in the lives of our customers!
SNAPSHOT:

  • Rate of pay: $26.00 per hour
  • Contract assignment through the end of 2026
  • 100% remote- But cannot reside in NY,CA, HI or AK.
  • No time off from October 1- December 31, 2026.
  • Must have active Health Insurance License
  • Must be able to work any 8-hour shift from 8:00am to 8:00pm any day of the week.
  • Weekends, OT, and some holidays are required

What You'll Do:
  • Handle inbound calls from current Medicare customers seeking support with plan changes, benefit explanations, or department referrals.
  • Make proactive outbound calls to educate customers about plan options.
  • Stay up-to-date and knowledgeable on all Medicare products, processes, and procedures.
  • Maintain a positive attitude and professional demeanor in every interaction.
  • Participate in meetings and required trainings to keep your skills sharp.
  • Maintain an active license and appointment in all relevant Medicare markets.
  • Work flexible hours, including weekends, holidays, and rotating shifts.
  • Utilize multiple computer systems simultaneously to deliver accurate, helpful service.
What We're Looking For:
  • Experience in a high-volume call center environment.
  • Ability to work independently while remaining an engaged team player.
  • Excellent communication (verbal and written), listening, and interpersonal skills.
  • Strong tech skills, including Microsoft Office Suite (Outlook, Excel, Word, Teams) and proficiency using laptops, cameras, and desk phones.
  • Accurate data entry skills and high attention to detail.
  • Ability to organize, prioritize, multi-task, and manage your time effectively.
  • Flexibility and adaptability to thrive in a dynamic, changing environment.
  • Dedication to providing exceptional customer service, especially when selling or servicing Medicare products.
  • Must be comfortable working evenings, weekends, and holidays and adhering to a scheduled phone shift. Standard shifts are between 8:00am and 8:00pm across all U.S. time zones (may be subject to change).
  • Understanding of Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary) is required.
  • Must hold a current Health Insurance License in your residential state.
  • High-speed internet access meeting these minimums: Download speed of at least 1.5 Mbps (25 Mbps preferred), upload speed of at least 0.5 Mbps (15 Mbps preferred), and max ping of 100 ms (40 ms preferred). Internet performance testing will be required.
Education & Experience:
  • High School Diploma or GED required.
  • At least 1-2 years of sales/service experience.
  • Minimum of two years of telephonic experience.
  • Active Health Insurance License required.
Preferred:
  • Bachelorโ€™s degree.
  • Call center experience.
  • Experience with, or knowledge of, Medicare Advantage/Medicare Supplement products and/or the healthcare insurance industry.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, weโ€™re obsessed with where it can take you. To us, itโ€™s about more than simply accepting your next job opportunity. Itโ€™s the fuel that powers every next step of your life. Itโ€™s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of Californiaโ€™s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.