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Remote Virtual Teletech Customer Service Representative Jobs in Bothell, WA

AO Globe Life

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Remote Customer Sales and Service (Entry Level)

Seattle, WA · Remote

$60K - $80K/yr

Remote Customer Sales and Service Work From Home | Full-Time | Entry Level | Training Provided What ... and Service Representative , you'll connect with clients in a virtual environment to explain ...

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AO Globe Life

CSR Entry-Level Remote

Seattle, WA · On-site +1

$100K/yr

We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. With comprehensive training, warm ...

HMG Careers

Remote Customer Service and Sales

Renton, WA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Customer Service and Sales

Renton, WA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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All JobsTeletech Customer Service Representative JobsRemote Virtual Teletech Customer Service Representative JobsRemote Virtual Teletech Customer Service Representative Jobs in Bothell, WA

Remote Virtual Teletech Customer Service Representative information

See Bothell, WA salary details

$11

$21

$30

How much do remote virtual teletech customer service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote virtual teletech customer service representative in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between Remote Virtual Teletech Customer Service Representative vs Remote Virtual Call Center Agent?

AspectRemote Virtual Teletech Customer Service RepresentativeRemote Virtual Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, virtual customer supportHome-based, virtual customer support
Industry UsageTeletech, customer service, tech supportCall centers, customer support, telecommunication
Job FocusHandling customer inquiries, troubleshooting, supportAnswering calls, resolving customer issues, support

Both roles involve remote, virtual customer support with similar credentials and work environments. The main difference lies in terminology: 'Customer Service Representative' emphasizes direct customer interaction, while 'Call Center Agent' often refers to handling inbound calls in a call center setting. Both positions are common in the customer support industry and may overlap in duties depending on the employer.

What are popular job titles related to Remote Virtual Teletech Customer Service Representative jobs in Bothell, WA? For Remote Virtual Teletech Customer Service Representative jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Teletech Customer Service Representative jobs in Bothell, WA look for? The top searched job categories for Remote Virtual Teletech Customer Service Representative jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Virtual Teletech Customer Service Representative jobs? Cities near Bothell, WA with the most Remote Virtual Teletech Customer Service Representative job openings:
Remote Virtual Teletech Customer Service Representative jobs near you
Remote - Customer Service Rep

Remote - Customer Service Rep

Soundview Medical Supply

Mukilteo, WA • Remote

$18 - $20/hr

Full-time

PTO

Posted 3 days ago

Job description

About the Job:

Soundview Medical Supply is an established, rapidly growing nationwide DME supplier with our corporate office based in Seattle. We are currently looking for a full-time Customer Service Representative to add to our growing team. This is a remote position but if hired, you will need to conform to the working hours of 8am-5pm Pacific Time. Our employees are friendly, talented, and system oriented. The company is very team-driven with an emphasis on collaboration. We offer a friendly caring work atmosphere, generous paid vacation policies, and competitive benefits. Check us out at www.soundviewmed.com.

The Customer Service Representative supports our customers by resolving concerns as well as answering questions, providing information about products and services, taking orders, and processing returns. They are responsible for providing exceptional customer service to our customers by applying in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service and sales department.

Pay range: $18-20/hr | Remote

Specific job responsibilities include but are not limited to:

Answering and facilitating upwards of 50-60 calls a day.

Providing timely and accurate information to incoming customers regarding order status and questions about products.

Processing customer orders including new orders and changes or returns to existing ones while following established department policies and procedures.

Working closely with the billing department to resolve disputed credit items.

Engaging in phone-based verbal communication, as well as written and electronic contact.

Meeting and maintaining strict company deadlines.

Adhering to Medicare and Medicaid guidelines.

Providing timely feedback to the company regarding service failures or customer concerns.

Collaborating with the sales team to meet and exceed customer service expectations.

Assisting with the maintaining and monitoring of electronic data for established customers.

Monitoring production of order schedules and expediting deliveries per customer requests.

Operating inventory control software, word processing and spreadsheet applications.

Gathering additional customer information as necessary to resolve customer disputes.

Maintaining detailed files for documentation.

Drafting letters and quotes for customers.

Qualifications:

Must be available to work 8am to 5pm PST.

3 years previous experience in elevated Customer Service.

DME/Drop Ship experience highly preferred.

Brightree experience highly preferred.

Must have knowledge of Microsoft Office Suite and be proficient at navigating web-based applications.

Minimum high school diploma or equivalent.

Must have high attention to detail.

Must be dependable and adaptable.

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