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Remote Virtual Receptionist Jobs in Forney, TX (NOW HIRING)

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Remote Virtual Receptionist information

See Forney, TX salary details

$8

$16

$22

How much do remote virtual receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote virtual receptionist in Forney, TX is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.98 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Forney, TX? The most popular types of Virtual Receptionist jobs in Forney, TX are:
What job categories do people searching Remote Virtual Receptionist jobs in Forney, TX look for? The top searched job categories for Remote Virtual Receptionist jobs in Forney, TX are:
What cities near Forney, TX are hiring for Remote Virtual Receptionist jobs? Cities near Forney, TX with the most Remote Virtual Receptionist job openings:
Infographic showing various Remote Virtual Receptionist job openings in Forney, TX as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,383 per year, or $16 per hour.

Customer Service Representative

Williams-Sonoma, Inc.

Dallas, TX • Remote

$15/hr

Temporary

Posted 19 days ago


Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz


Job description

Williams-Sonoma Inc. 
Customer Service Representatives
Seasonal Full Time availability 

Remote roles available in: Dallas, TX

Now accepting applications until August 30, 2026

Apply here directly for immediate feedback: Customer Service Representative - Seasonal - Williams-Sonoma Inc. Customer Care Centers
 
Why Join Us?
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
If you’re someone who:
  • Brings positive energy.
  • Solves problems with confidence.
  • Loves great products and even better discounts.
    …then you’ll feel right at home here!
 
Your Day to Day (Essential Functions):
Customer-Focused Support:
  • Serve as the first point of contact for customer inquiries via phone.
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.

Problem-Solving & Ownership:
  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.

Service with Integrity:
  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.

Collaboration & Continuous Growth:
  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.

What We Offer:
  • $15.00/hr. 
  • Recognition based incentives and bonuses for top performers.
  • Training, coaching and early conversion opportunities to build your career within our holiday season.
  • Employee discounts and perks (up to 40% off most products and brands). 

What We’re Looking For:
  • 1+ years of customer service experience (retail, call center, or hospitality preferred).
  • Strong communication skills - Ability to de-escalate and resolve issues professionally.
  • Problem-solving mindset - You think fast and adapt quickly.
  • Integrity and reliability - You do the right thing, even when no one is watching.
  • Comfortable working in a fast-paced environment with performance goals.
  • Tech-savvy - Ability to navigate multiple systems and multitask efficiently.

Work-From-Home Technology Requirements:
  • You must provide your own qualifying equipment and reliable internet connection.
 
Required Computer Setup:
  • Desktop, all-in-one computer or traditional laptop.
  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.
  • Minimum 6 GB of RAM; 8 GB or more recommended.
  • Minimum screen resolution of 1920 × 1080.
  • Google Chrome.
  • Current antivirus protection.
  • Enough available storage to install required systems.
  • Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.
  • Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
     
Required Equipment:
  • External mouse.
  • Keyboard.
  • Webcam.
  • Wired USB headset.
  • Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.
  • Your computer and internet connection must pass our pre-employment System Checker.
We do not recommend using built-in laptop track pads.
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
 
Ready to Get Started?
Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!
Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.


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