2

Remote Virtual Call Center Jobs in Reno, NV (NOW HIRING)

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model ... No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ...

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model ... No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ...

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Minimum 1 year of customer service, call center, support, or case management experience preferred.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Minimum 1 year of customer service, call center, support, or case management experience preferred.

Remote work with virtual selling across the US * No territories and no sales quotas * Robust ... call interview to learn more about you and discuss details on this rare opportunity. www ...

You will aim for "one touch" call resolution, escalate to the PCPs when necessary, and route sub ... Conduct virtual patient assessments, developing personalized care plans and monitoring health ...

You will aim for "one touch" call resolution, escalate to the PCPs when necessary, and route sub ... Conduct virtual patient assessments, developing personalized care plans and monitoring health ...

You will aim for "one touch" call resolution, escalate to the PCPs when necessary, and route sub ... Conduct virtual patient assessments, developing personalized care plans and monitoring health ...

We deliver personalized, virtual care rooted in connection--between clients and clinicians, care ... LSW/LMSW, CPC Intern, MFT INTERN, LCSW, CPC, LMFT Work Type: 100% Remote (W-2) At Charlie Health ...

Remote Spanish Bilingual Customer Service

Sparks, NV · Remote

$15.75 - $20/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

Remote Spanish Bilingual Customer Service

Reno, NV · Remote

$15.50 - $19.50/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

next page

Showing results 1-20

Remote Virtual Call Center information

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

Can you work for a call center remote?

Yes, remote virtual call center jobs are common and typically involve working from home using a computer and internet connection. These roles often require good communication skills, a quiet workspace, and sometimes specific software or certifications. Many companies offer flexible schedules for remote call center positions.

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What are the key skills and qualifications needed to thrive as a Remote Virtual Call Center Agent, and why are they important?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.
What are the most commonly searched types of Virtual Call Center jobs in Reno, NV? The most popular types of Virtual Call Center jobs in Reno, NV are:
What cities near Reno, NV are hiring for Remote Virtual Call Center jobs? Cities near Reno, NV with the most Remote Virtual Call Center job openings:
Remote Therapist - Nevada

Remote Therapist - Nevada

Talkiatry

Reno, NV • Remote

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Talkiatry rating

9.7

Company rating: 9.7 out of 10

Talkiatry

Based on 7 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Healthcare providers average

Based on 144,682 frontline employees who took The Breakroom Quiz


Job description

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model, workflows, and infrastructure are intentionally designed to support high-quality outpatient care and expand access to patients with the care they need.

This role is designed for independently licensed therapists who want:

  • Predictable, W-2 compensation and full benefits

  • Flexible scheduling within a structured outpatient model

  • Minimal administrative burden in a fully remote environment

  • Clear expectations around caseload, documentation, and pace

  • Our outpatient therapy model is intentionally built for virtual care, not retrofitted from inpatient or hospital systems, allowing you to deliver thoughtful and structured care.

What your day-to-day practice looks like:

  • 100% remote, outpatient therapy

  • Lower to moderate acuity populations (ex. anxiety, depression, trauma, ADHD, mood disorders, OCD, others)

  • Standard session lengths (60-minute intakes and follow-ups)

  • Consistent outpatient caseload with defined, transparent goals

  • No inpatient, IOP/PHP, or crisis-call responsibilities

  • In-house referral network to/from psychiatrists

  • Full operational support including scheduling, billing, intake coordination, credentialing, and licensing

Clinical autonomy & flexibility:

  • Independent treatment decision-making

  • Input into schedule and weekly availability within operational guidelines

  • Clinical approach within evidence-based standards

  • Care expectations are shaped by practicing clinicians, reinforcing professional judgment, and shared accountability for quality.

  • You practice independently, with accessible clinical leadership available for consultation and support. Our role is to remove administrative work so you can focus on patient care. This model works best for clinicians who value delivering high-quality, evidence-based care to patients.

What we're looking for:

  • Independently licensed therapists (LCSW, LMFT, LPC, LMHC or equivalent)

  • Active, unrestricted license (multi-state licensing support available)

  • Two or more independent and active state licenses (except for CA, NY and MA)

  • Comfort managing a consistent outpatient caseload

  • Strong clinical judgment, communication skills, and independent decision-making

  • Comfort practicing in a fast-paced but sustainable outpatient environment

  • (Highly desired) Experience from outpatient, community mental health, hospital, IOP, or other structured clinical settings

  • (Highly desired) Experience with structured, skills-based modalities (ex. CBT, ACT, MI, DBT-informed care)

  • Please note, this role is not designed for clinicians seeking supervision toward licensure or those looking to build a fully self-directed 1099/Private Practice. You will be a part of our team!

Compensation, Benefits & Stability:

  • Full-time and part-time W-2 employment

  • $70k with the ability to earn up to $20k in incentives (Therapists with a CA license in hand are eligible for base salary of $90K+ monthly productivity incentive.)

  • Tenure-based increases after 2 years

  • Employer-paid health, dental, vision insurance (up to 100% of premiums)

  • 401(k) match with employer match

  • Paid time off (PTO), paid sick time and 11 paid holidays

  • Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years)

  • Malpractice coverage (occurrence-based, 100% employer-paid)

  • CME reimbursement and dedicated CME days

  • Licensing support with upfront coverage of costs

  • Technology package provided

Our history

Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist in adult, child and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care. Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare.

Our culture

Our clinical community includes 700+ psychiatrists and PMHNPs and 300+ therapists practicing across 32 languages.

Learn more

Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry! https://www.linkedin.com/company/talkiatry/life/talkiatry/

Compensation Range: $70 - $90,000


Working at Talkiatry

Perks for frontline workers

From Talkiatry, via Breakroom

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • 100% employer-paid malpractice coverage

  • 401(k) match with employer match and immediate participation

  • Paid time off (PTO), sick time, and 11 paid holidays

  • Continuing Medical Education (CME) stipend and days

  • Flexible scheduling in a fully remote environment

  • Licensing support with upfront coverage of costs

  • Provided technology package for seamless virtual care

  • Virtual faculty practice, inclusive of education, research and engagement opportunities

What to expect from working at Talkiatry

From Talkiatry

About Talkiatry, in their own words

From Talkiatry

We believe great psychiatric care starts with supporting the people who provide it. Too often, psychiatrists are forced to choose between autonomy and stability, meaningful patient care and administrative burden, professional fulfillment and work-life balance.

Founded by a psychiatrist, Talkiatry was designed to be different. Our virtual care model combines clinical autonomy with the support, structure, and resources needed to build a sustainable career. Through dedicated administrative support, thoughtful technology, and a collaborative clinical community, we help psychiatrists spend less time navigating healthcare systems and more time focused on patient care.

Today, Talkiatry serves patients across the country while supporting a growing network of psychiatrists committed to delivering high-quality, evidence-based mental healthcare.

Company values

From Talkiatry

At Talkiatry, we believe the best patient outcomes start with supporting clinicians. We are guided by a commitment to clinical excellence, compassion, integrity, and continuous improvement. We strive to create an environment where psychiatrists can practice thoughtfully, maintain autonomy, collaborate with peers, and build sustainable careers while delivering high-quality care to the patients who need it most.

Diversity and inclusion statement

From Talkiatry

Talkiatry is committed to building a workplace where everyone feels respected, valued, and empowered to contribute. We believe that diverse backgrounds, experiences, and perspectives strengthen our teams and improve the care we provide. We welcome candidates of all backgrounds and are dedicated to fostering an inclusive environment for our employees, clinicians, and patients.