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Remote Vice President Retail Operations Jobs in Silver Spring, MD

Blend360

VP, Finance

Columbia, MD · On-site +1

Our new VP will serve as primary business partner to the NA leader and own the financial narrative ... operational decisions in real-time * Represent finance at the executive table as the senior NA ...

Sprinklr

VP of Global Field Operations

Washington, DC · On-site +1

The VP of Global Field Operations reports into the SVP of Revenue Operations in a $1B SaaS business. The leader is the primary engine for regional execution and operational discipline and ensures ...

BlackSky

Vice President, Legal

Herndon, VA · On-site +1

A successful candidate will have hands-on experience working directly with operations, design, and ... remote candidates in certain states this role includes 10% or less travel with a visit to the ...

BlackSky

Vice President, Legal

Herndon, VA · On-site +1

A successful candidate will have hands-on experience working directly with operations, design, and ... remote candidates in certain states this role includes 10% or less travel with a visit to the ...

Health Evolution

VP, Marketing

Washington, DC · On-site +1

Reporting to the Executive Vice President of Marketing & Operations, this is a high-visibility role that blends data-driven strategy, brand, media, and communications leadership, and hands-on ...

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Remote Vice President Retail Operations information

See Silver Spring, MD salary details

$70.8K

$161K

$272.9K

How much do remote vice president retail operations jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote vice president retail operations in Silver Spring, MD is $161,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,400.00 and $191,200.00 per year, depending on experience, location, and employer.

What does a remote vice president retail operations do?

A Remote Vice President of Retail Operations oversees the overall strategy, management, and performance of a retail organization's operations while working from a remote location. Their responsibilities typically include setting operational goals, managing budgets, driving sales growth, optimizing processes, and leading large teams across multiple store locations. They also focus on ensuring excellent customer experiences, maintaining compliance with company policies, and implementing new technologies or procedures to improve efficiency. The remote aspect of this role means that leadership and communication skills are crucial for managing teams and making decisions from a distance.

What are the key skills and qualifications needed to thrive as a remote vice president retail operations?

To thrive as a Remote Vice President of Retail Operations, you need extensive experience in retail management, strategic planning, and a relevant degree such as a BA/BS in Business or Retail Management. Familiarity with enterprise resource planning (ERP) systems, retail analytics platforms, and remote collaboration tools is essential, along with certifications like PMP or Six Sigma being advantageous. Exceptional leadership, communication, and problem-solving abilities are vital for managing distributed teams and driving operational excellence. These skills ensure efficient, data-driven decision-making and successful execution of retail strategies in a remote environment.

How does a remote vice president retail operations effectively manage and support geographically dispersed teams?

A Remote Vice President of Retail Operations leverages technology to maintain strong communication and oversight across multiple locations. They use regular video conferences, digital dashboards, and collaboration tools to set clear expectations, review performance metrics, and address challenges in real time. Building trust and fostering a unified company culture remotely requires intentional efforts, such as virtual team-building activities and consistent, transparent updates. Additionally, they often travel periodically to key sites to strengthen relationships and gain firsthand insights into store operations.

What is the difference between Remote Vice President Retail Operations vs Remote Director Retail Operations?

AspectRemote Vice President Retail OperationsRemote Director Retail Operations
ResponsibilitiesStrategic leadership, overall retail operations, executive decision-makingOversees daily retail store functions, implements strategies, manages teams
CredentialsTypically requires executive-level experience, advanced degrees, leadership certificationsRequires significant retail management experience, relevant certifications
Work EnvironmentCorporate headquarters, executive meetings, strategic planningRetail stores, regional offices, operational oversight

The Remote Vice President Retail Operations focuses on high-level strategic leadership and overall company direction, while the Remote Director Retail Operations manages daily store operations and implements strategies. Both roles require retail management experience, but the VP role is more executive and strategic, whereas the Director role is more operational and tactical.

What are popular job titles related to Remote Vice President Retail Operations jobs in Silver Spring, MD?

For Remote Vice President Retail Operations jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Vice President Retail Operations jobs in Silver Spring, MD look for?

The top searched job categories for Remote Vice President Retail Operations jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Vice President Retail Operations jobs?

Cities near Silver Spring, MD with the most Remote Vice President Retail Operations job openings:

Remote Vice President Retail Operations jobs near you
Infographic showing various Remote Vice President Retail Operations job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $161,042 per year, or $77.4 per hour.

Vice President, Global Services Operations & Excellence

Arlington, VA • Remote

Fluence
11 - 50 employees
Learn more about Fluenceexternal

Full-time

Posted 10 days ago

Job description

Fluence (Nasdaq: FLNC)is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visitfluenceenergy.com.

Job Description:

Vice President, Global Service Operations & Excellence

Reports to: Brian Perusse, Vice President, Global Head of Services and Digital

ABOUT THE POSITION

The Vice President, Services Operations & Excellence serves as Fluence's executive leader responsible for leading and improving the operating model that enables safe, consistent, efficient, and scalable service delivery across the enterprise that is required to maximize the lifetime value of our customers' energy assets. This role balances operational rigor, intelligent automation, digital enablement, governance, workforce capability, and continuous improvement to improve productivity, service quality, customer outcomes, and business performance.

Reporting to the Vice President, Global Head of Services and Digital, this executive is accountable for the operational capabilities, technology platforms, governance, standards, and organizational readiness that enable regional Services organizations to execute successfully. Working closely with Product Management, Customer Success, Projects, Supply Chain, IT, and regional Services and Digital leaders, this role continuously improves how Services operates by leveraging data, automation, predictive analytics, and emerging AI capabilities to strengthen execution and deliver measurable business outcomes.

Key Responsibilities

Operational Excellence

  • Own the global operational infrastructure backbone, ensuring consistent execution through clear standards, governance, and best practices including ITIL across all regions.
  • Lead continuous improvement initiatives, leveraging automation, analytics, and AI to simplify operations, increase productivity, and improve customer outcomes.
  • Establish and manage operational performance metrics and KPIs to drive accountability, operational effectiveness, and business performance.

Global Infrastructure, Security Management, & OT Governance

  • Own the global operational infrastructure backbone supporting global Services and Digital operations, including cloud environments, enterprise and OT systems, lifecycle management, patching, access management, reliability, and scalability.
  • Lead the Services operational cybersecurity program, ensuring effective security controls, vulnerability management, monitoring, incident response, and IT/OT access governance across customer and Fluence-managed environments.
  • Establish and govern OT standards, cybersecurity compliance programs, and risk management frameworks, ensuring secure operations, regulatory alignment, and consistent deployment practices across all regions.

Fleet Performance & Reliability

  • Lead Fleet Optimization, Maintenance Engineering, and Reliability Engineering activities to improve fleet reliability, system availability, and customer outcomes.
  • Provide global technical leadership for complex network, controls, software, and asset performance issues, ensuring rapid diagnosis, root-cause resolution, & deployment of fleet-wide improvements.
  • Leverage operational intelligence, predictive analytics, and continuous improvement programs to optimize maintenance strategies, reduce operational risk, and improve lifecycle asset performance.

Service Platforms Development

  • Own the strategy, governance, and continuous improvement of Service Operations platforms, including Service Console, Customer Portal, workflow automation, operational analytics, and field technologies.
  • Establish governance for platform adoption, process consistency, and data integrity while preparing the organization for emerging AI-enabled capabilities.
  • Ensure operational platforms support standardized business processes, operational visibility, high-quality data, and scalable service delivery.

Digital Operations & Fleet Intelligence

  • Lead the Digital Service Center, RMDC, and Digital Operations functions, ensuring scalable onboarding, remote operations, and operational support for Fluence and third-party assets globally.
  • Provide 24/7 fleet monitoring, diagnostics, performance reporting, and remote issue resolution that improve asset availability, reliability, and customer outcomes across the global fleet.
  • Leverage performance analytics, operational intelligence, automation, and AI-enabled insights to identify trends, accelerate problem resolution, optimize fleet performance, and continuously improve service delivery.

Capability and Training Development

  • Establish competency frameworks, technical training, certification programs, and knowledge management practices that strengthen workforce capability.
  • Build organizational capability that enables employees to effectively leverage intelligent automation, AI-enabled tools, and digital technologies while maintaining strong technical expertise.

Cross-Functional Leadership

  • Partner closely with Product, Engineering, and Supply Chain (GID), Customer Success, Finance, IT, and zonal Services and Digital leaders to ensure operational capabilities evolve in alignment with business priorities.
  • Champion a One Fluence operating model that integrates people, process, technology, automation, and data to improve execution and customer outcomes.
  • Influence enterprise priorities through operational insights, performance analytics, and technology-enabled continuous improvement.

Leadership

  • Serve as a member of the Global Services Leadership Team.
  • Build and develop a high-performing organization focused on operational excellence, accountability, innovation, collaboration, and measurable business results that can scale to meet future business needs.
  • Foster a culture that embraces continuous improvement, intelligent automation, AI adoption, and data-driven decision-making while maintaining operational excellence.

Qualifications

  • 15+ years of progressive executive leadership experience in services operations, operational excellence, field service, industrial operations, engineering operations, or technology-enabled service organizations.
  • Demonstrated success establishing and scaling operating models that improve productivity, operational performance, customer outcomes, and organizational capability.
  • Experience leading digital transformation initiatives involving workflow automation, predictive analytics, AI-enabled technologies, enterprise platforms, or intelligent operations.
  • Strong understanding of operational governance, continuous improvement methodologies, workforce capability development, and enterprise performance management.
  • Experience partnering across multiple functions, including Product Management, Engineering, Customer Success, Supply Chain, IT, and regional operations to deliver enterprise-wide transformation.
  • Bachelor's degree in Engineering, Business, Operations Management, or related field required.
  • MBA or advanced degree preferred.

Key Competencies

  • Operational executive with exceptional business and systems thinking capabilities.
  • Proven ability to balance operational discipline with innovation and technology adoption.
  • Strong leadership skills with the ability to influence complex, cross-functional organizations.
  • Data-driven decision maker who leverages analytics, automation, and AI-enabled insights to improve operational performance.
  • Strategic thinker capable of translating digital technologies into measurable value.
  • Strong people leader with a demonstrated ability to build high-performing teams and organizational capability.
  • Comfortable leading transformation while driving governance, accountability, execution, and continuous improvement.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

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