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Remote Veterinary Assistant Jobs in Oregon (NOW HIRING)

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf Foundation is a plus * Proficient with Microsoft Office Suite or related software $26 - $28.50 an ...

Allstate

Licensed Customer Service Representative

OR · On-site +1

$16 - $21.75/hr

As a Licensed Customer Service Representative, you will assist customers with policy servicing, billing inquiries, coverage questions, and policy changes while delivering an exceptional customer ...

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All JobsVeterinary JobsRemote Veterinary Assistant JobsRemote Veterinary Assistant Jobs in Oregon

Remote Veterinary Assistant information

What is a remote veterinary assistant?

Remote veterinary assistants are professionals who support veterinarians and pet owners through virtual means, often working from home. They handle tasks such as scheduling appointments, answering client questions, providing basic pet care advice, managing medical records, and sometimes assisting with telehealth consultations. While they do not perform hands-on animal care, their role is crucial in facilitating communication and ensuring smooth operations in veterinary practices. Remote veterinary assistants typically have training in animal care and excellent communication skills.

What are the key skills and qualifications needed to thrive as a remote veterinary assistant, and why are they important?

To thrive as a Remote Veterinary Assistant, you need a foundational understanding of animal care, veterinary terminology, and basic administrative skills, usually supported by a certificate or relevant experience in veterinary settings. Familiarity with telehealth platforms, veterinary practice management software, and digital communication tools is essential. Strong organizational skills, empathy, and clear communication help you support both veterinarians and pet owners effectively in a virtual environment. These skills are vital for ensuring efficient workflow, accurate information sharing, and compassionate client service in remote veterinary care.

What are some common challenges faced by remote veterinary assistants, and how can they be addressed?

Remote veterinary assistants often face challenges such as communicating effectively with clients and veterinary teams without in-person interaction, and managing time efficiently across multiple cases. To overcome these, it's important to develop strong digital communication skills, stay organized with scheduling tools, and proactively clarify instructions with team members. Building familiarity with telehealth platforms and maintaining regular check-ins with veterinarians can also help ensure smooth workflows and high-quality care for animal patients.

What is the difference between Remote Veterinary Assistant vs Veterinary Technician?

AspectRemote Veterinary AssistantVeterinary Technician
CredentialsNone required or certification preferredLicensed or certified in veterinary technology
Work EnvironmentHome-based, administrative supportClinic or hospital, hands-on animal care
Job DutiesScheduling, client communication, record keepingMedical procedures, animal exams, lab work
Industry UsageSupport roles in veterinary practices, remote positionsOn-site clinical roles, direct animal care

The main difference between a Remote Veterinary Assistant and a Veterinary Technician lies in their responsibilities and work environment. Remote Veterinary Assistants primarily handle administrative tasks from home, while Veterinary Technicians perform hands-on medical care in clinics. Both roles support veterinary practices but require different credentials and work settings.

What are the most commonly searched types of Remote Veterinary jobs in Oregon?

The most popular types of Remote Veterinary jobs in Oregon are:

What are popular job titles related to Remote Veterinary Assistant jobs in Oregon?

For Remote Veterinary Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Veterinary Assistant jobs in Oregon look for?

The top searched job categories for Remote Veterinary Assistant jobs in Oregon are:

What cities in Oregon are hiring for Remote Veterinary Assistant jobs?

Cities in Oregon with the most Remote Veterinary Assistant job openings:

Remote Veterinary Assistant jobs near you
Infographic showing various Remote Veterinary Assistant job openings in Oregon as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Support Representative

OR • On-site, Remote

Lone Wolf Technologies
See more jobs at Lone Wolf Technologiesexternal

$26 - $28.50/hr

Full-time

Re-posted 23 days ago

Job description

We're here to make real estate transactions simpler by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. As the industry continues to evolve, we remain committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.

As a Customer Support Representative, you will provide technical support and troubleshooting for brokerage customers using the Back Office product, primarily through email, with phone and chat as secondary channels. You will answer questions about product functionality, use accounting knowledge when needed, resolve or escalate issues, and deliver an exceptional customer experience.

What You'll Do:
  • Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels
  • Log details of all support sessions and customer challenges in the ticketing system
  • Monitor and manage your own case workload and backlog, prioritizing and triaging as needed
  • Work with peers to troubleshoot and resolve issues and share product knowledge
  • Rely on interpersonal skills and product knowledge to diagnose, test, and resolve customer software challenges
  • Efficiently answer customer questions while displaying excellent email and telephone etiquette
  • Work with broker accounts, applying knowledge of Lone Wolf Foundation to support account-level needs
  • Submit Jira tickets for identified bugs or issues and monitor their status through to resolution
  • Facilitate conflict resolution and escalate issues appropriately
  • Recognize opportunities for improving product and customer experience based on the feedback you receive
What You'll Bring:
  • Minimum 2-3 years of experience using or supporting Back Office is a plus
  • 2-3 years of experience in Customer Support preferred
  • Accounting knowledge is ideal
  • Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred
  • Knowledge of Remote Desktop is an asset
  • Chat support experience is a plus
  • Knowledge of Lone Wolf Foundation is a plus
  • Proficient with Microsoft Office Suite or related software
$26 - $28.50 an hour
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