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Remote Veterinary Assistant Jobs in Oregon (NOW HIRING)

Pelago

Medical Assistant

OR · On-site +1

$17.75 - $22.75/hr

Medical Assistant - Clinical Operations Remote | Full-Time About Pelago Pelago is the world's leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment ...

Getaway

Customer Representative

Portland, OR · Remote

$30K - $50K/yr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Portland, OR · Remote

$30K - $50K/yr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Bend, OR · Remote

$30K - $50K/yr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Bend, OR · Remote

$17 - $23/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Web Hosting Northwest

$16 - $21.75/hr

Demonstrate excellent time management skills, prioritizing and handling multiple tasks at the same time * Assist in preparation of daily, weekly or monthly reports * Serve as a resource and ...

Graymont

Customer Service Representative

OR · On-site +1

$16 - $21.75/hr

Customer Service Representative Function Sales & Marketing/Quality Control/Supply Chain/Customer Service Location United States - Remote Classification Salaried

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Remote Veterinary Assistant information

What is a remote veterinary assistant?

Remote veterinary assistants are professionals who support veterinarians and pet owners through virtual means, often working from home. They handle tasks such as scheduling appointments, answering client questions, providing basic pet care advice, managing medical records, and sometimes assisting with telehealth consultations. While they do not perform hands-on animal care, their role is crucial in facilitating communication and ensuring smooth operations in veterinary practices. Remote veterinary assistants typically have training in animal care and excellent communication skills.

What are the key skills and qualifications needed to thrive as a remote veterinary assistant, and why are they important?

To thrive as a Remote Veterinary Assistant, you need a foundational understanding of animal care, veterinary terminology, and basic administrative skills, usually supported by a certificate or relevant experience in veterinary settings. Familiarity with telehealth platforms, veterinary practice management software, and digital communication tools is essential. Strong organizational skills, empathy, and clear communication help you support both veterinarians and pet owners effectively in a virtual environment. These skills are vital for ensuring efficient workflow, accurate information sharing, and compassionate client service in remote veterinary care.

What are some common challenges faced by remote veterinary assistants, and how can they be addressed?

Remote veterinary assistants often face challenges such as communicating effectively with clients and veterinary teams without in-person interaction, and managing time efficiently across multiple cases. To overcome these, it's important to develop strong digital communication skills, stay organized with scheduling tools, and proactively clarify instructions with team members. Building familiarity with telehealth platforms and maintaining regular check-ins with veterinarians can also help ensure smooth workflows and high-quality care for animal patients.

What is the difference between Remote Veterinary Assistant vs Veterinary Technician?

AspectRemote Veterinary AssistantVeterinary Technician
CredentialsNone required or certification preferredLicensed or certified in veterinary technology
Work EnvironmentHome-based, administrative supportClinic or hospital, hands-on animal care
Job DutiesScheduling, client communication, record keepingMedical procedures, animal exams, lab work
Industry UsageSupport roles in veterinary practices, remote positionsOn-site clinical roles, direct animal care

The main difference between a Remote Veterinary Assistant and a Veterinary Technician lies in their responsibilities and work environment. Remote Veterinary Assistants primarily handle administrative tasks from home, while Veterinary Technicians perform hands-on medical care in clinics. Both roles support veterinary practices but require different credentials and work settings.

What are the most commonly searched types of Remote Veterinary jobs in Oregon?

The most popular types of Remote Veterinary jobs in Oregon are:

What are popular job titles related to Remote Veterinary Assistant jobs in Oregon?

For Remote Veterinary Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Veterinary Assistant jobs in Oregon look for?

The top searched job categories for Remote Veterinary Assistant jobs in Oregon are:

What cities in Oregon are hiring for Remote Veterinary Assistant jobs?

Cities in Oregon with the most Remote Veterinary Assistant job openings:

Remote Veterinary Assistant jobs near you
Infographic showing various Remote Veterinary Assistant job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Full & Part Time Veterinary Call Center Specialist - Portland, OR

Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Portland, OR • Remote

$16.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Join Heartstrings Pet Hospice as a Remote Call Center Representative (Veterinary Care Specialist)NOW HIRING: Veterinary Care Specialist In:Portland, Beaverton, Lake Oswego & Gresham, Oregon.

Make a meaningful difference - one compassionate conversation at a time.

Heartstrings Pet Hospice is seeking an experienced Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to join our growing, mission-driven team. This role is 100% remote and plays a critical part in supporting families during some of the most emotional moments of their lives.

As a nationally recognized provider of in-home end-of-life care, hospice, and aftercare services, Heartstrings Pet Hospice is dedicated to ensuring every pet's final journey is guided by Compassion, Dignity, Respect, and Empathy. Our Call Center team is often the first point of contact for families, and their calm, caring presence sets the tone for everything that follows.

If you have a heart for helping people, thrive in fast-paced call environments, and want your work to truly matter - this role may be for you.

Requirements

Essential Functions & Responsibilities
  • Compassionately guide emotionally charged conversations related to:
    • In-home euthanasia
    • Hospice and palliative care
    • Quality-of-life concerns
    • Behavioral emergencies, including aggression or bite incidents
  • Deliver exceptional customer service through thoughtful, empathetic interactions with pet families
  • Handle a high volume of inbound calls in a remote, work-from-home environment
  • Accurately collect and document pet, family, and medical information
  • Schedule appointments efficiently using Heartstrings' scheduling platforms
  • Meet or exceed productivity, quality, and performance expectations
  • Demonstrate reliability, accountability, and sound judgment while adhering to assigned schedules
  • Collaborate with veterinarians and leadership to ensure seamless family support
  • Maintain punctuality, including attendance, break times, and shift coverage
  • Perform additional duties as needed to uphold the highest level of service excellence

Benefits

Requirements
  • Prior experience in:
    • High-volume call centers
    • Customer service roles such as (Funeral Assistant, Veterinary Technician, Hospice) etc.
    • Funeral Assistant, Medical, Veterinary Technician, or Hospice environments (strongly preferred)
  • Reliable wired Ethernet internet connection required
    (Satellite internet and 4G/5G hotspots are not supported) - Mandatory Internet Speed Test during Interview
  • Ability to quickly learn and navigate multiple software platforms, including:
    • Google Workspace (Gmail, Calendar, Maps)
    • Scheduling and phone systems
    • Zoom and internal communication tools
  • Comfortable working independently and succeed with minimal peer interaction
  • Strong attention to detail, adaptability and ability to exceed expectations in a growing organization
  • Dependable and punctual expected to be present and on time for every scheduled shift and meeting
  • Ability to attend and complete a mandatory 2-week training program at the start of employment
    (Training attendance is mandatory and an essential function of this role; employment will-not begin without full participation)
Physical Job Requirements
  • Ability to sit for extended periods of time
  • Manual dexterity to work continuously on a computer and keyboard
  • Ability to lift up to 15 pounds as needed
Schedule
  • Shift Hours: 6:00PM - 2:00AM (HST)
  • Schedules include evenings, weekends, and holidays
  • Mandatory 2-week paid training program at the start of employment
Benefits
  • Medical Insurance Plans, including a 100% employee-funded HSA option
  • Dental and Vision Insurance
  • Company-funded Wellness Resources
    (Mental, Financial, and Physical Health)
  • Life Insurance (Basic, Voluntary, and AD&D)
  • Short-Term and Long-Term Disability Insurance
  • Retirement Plan options:
    • Traditional 401(k) with 3% company match
    • Roth 401(k)
  • Generous Paid Time Off
  • Paid Parental Leave
  • Bereavement Leave
  • Ongoing Training & Professional Development
  • Pet Insurance
  • Fully Remote Work-From-Home Environment
Compensation
  • Hourly, non-exempt position
  • Eligible for overtime
  • Starting pay: $16.50 per hour

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