ZipRecruiter

Log In

2

Remote Verizon Wireless Customer Service Representative Jobs in Raleigh, NC

Integrityfex

Client Services Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help ... Deliver professional customer service before and after enrollment. * Continue learning through ...

New

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

previous pagenext page

Showing results 21-40

All JobsVerizon Wireless Customer Service Representative JobsRemote Verizon Wireless Customer Service Representative JobsRemote Verizon Wireless Customer Service Representative Jobs in Raleigh, NC

Remote Verizon Wireless Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do remote verizon wireless customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote verizon wireless customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a Remote Verizon Wireless Customer Service Representative do?

A Remote Verizon Wireless Customer Service Representative assists customers with inquiries, billing issues, technical support, and account management, all from a remote location such as their home. They communicate with customers via phone, chat, or email to resolve problems, answer questions about Verizon’s products and services, and ensure a positive customer experience. Representatives are trained to handle a variety of situations, including troubleshooting devices and explaining service plans. This role requires strong communication skills, patience, and the ability to work independently while adhering to company policies.

What are the key skills and qualifications needed to thrive as a Remote Verizon Wireless Customer Service Representative?

To thrive as a Remote Verizon Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you deliver excellent customer experiences and handle challenging interactions effectively. These skills are crucial for resolving customer issues efficiently, ensuring satisfaction, and supporting Verizon's reputation in a remote work environment.

What are some common challenges faced by Remote Verizon Wireless Customer Service Representatives, and how can they be addressed?

Remote Verizon Wireless Customer Service Representatives often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and maintaining effective communication without in-person team support. To address these, it’s essential to stay organized, make full use of internal knowledge bases, and proactively reach out to supervisors or team chats for guidance. The company typically provides comprehensive training and ongoing support to help representatives succeed in a remote environment, including virtual team meetings and access to online resources.

What is the difference between Remote Verizon Wireless Customer Service Representative vs Remote Telesales Agent?

AspectRemote Verizon Wireless Customer Service RepresentativeRemote Telesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentHome-based customer support for wireless servicesHome-based sales calls for wireless products
Employer & IndustryVerizon Wireless, telecommunicationsTelecom companies, sales-focused roles

Both roles are remote positions within the telecommunications industry, requiring similar credentials. The main difference is that Customer Service Representatives focus on assisting customers with service issues, while Telesales Agents concentrate on selling products and services. Understanding these distinctions helps job seekers choose the role that best fits their skills and career goals.

What are popular job titles related to Remote Verizon Wireless Customer Service Representative jobs in Raleigh, NC?

For Remote Verizon Wireless Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Verizon Wireless Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Remote Verizon Wireless Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Verizon Wireless Customer Service Representative jobs?

Cities near Raleigh, NC with the most Remote Verizon Wireless Customer Service Representative job openings:

Remote Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Remote Verizon Wireless Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Client Executive

Team Wireless - Verizon Authorized Retailer

Raleigh, NC • Remote

$83K - $150K/yr

Full-time

Re-posted 5 days ago

Job description

Position
Client Executive
Reports To:
Associate Director – Business Sales
Director – Outside Sales
Position Summary
Our Outside Sales team has grown significantly, and to continue serving our business clients, we are looking for an innovative, high-performing Client Executive.
The Client Executive generates revenue through consultative selling and account management for new and existing Verizon business accounts. This role is responsible for driving new business, executing sales strategy, and delivering profitable gross profit growth. It also requires consistent productivity, new customer acquisition, and sustained revenue growth within an assigned territory.
Customers rely on solutions that improve efficiency and security so they can achieve their goals. You will identify their most important challenges and recommend the right mix of security, unified communications, and network solutions. With the full portfolio of Team Wireless and Verizon Business services, you will build tailored solutions that meet critical client needs.
You will use your energy and expertise to develop and deliver solutions that not only meet client expectations, but exceed them.
What we're looking for...
You see the big picture and focus on making the greatest possible impact. You communicate confidently with a wide range of audiences and translate technology benefits into clear, business-focused language. You are driven to succeed, help others perform at their best, and understand that your success is tied to your clients’ success.
Core Responsibilities
  • Revenue amp; Growth Leadership
  • Drive new business sales growth across assigned markets
  • Develop and execute scalable outside sales strategies
  • Collaborate with the strategy team, developing and executing business plans, driving executive-level contact planning and ensuring effective team communication
  • Streamline processes and effectively leading sales activities and forecasting.
  • Being the specialist on our offerings and knowing what the competition is doing.
  • Ensure customer satisfaction at all levels.
Achieve TEAM Wireless targets for:
  • Gross Profit (GP)
  • Net Adds
  • Business Account Growth
  • Account Retention
  • Device amp; Service Attach Rates
  • Forecast and manage sales pipeline performance
  • Sales Activity and module research
  • Lead and develop self through personal accountability
  • Achieve and Exceed performance expectations and accountability standards
  • Prepare and attend weekly / monthly funnel pipeline and performance reviews
  • Embrace a culture of accountability, ownership, and execution
  • Market Expansion amp; Business Development
  • Identify and execute new market expansion opportunities
  • Develop relationships with local business communities
  • Drive strategic partnerships within target industries
  • Execute enterprise and SMB customer acquisition strategies
  • Evaluate competitive landscape and market positioning
  • Performance Management amp; Accountability
Own personal performance metrics including:
  • Sales productivity
  • Gross Profit per sale
  • Sales conversion rates
  • New account acquisition
  • Ensure consistent use of CRM and pipeline tracking tools
Desired Qualifications
  • At least two years of relevant experience, demonstrated through prior work experience
  • Proven ability to deliver sustained revenue growth
  • Strong knowledge of wireless, telecom, or technology sales
  • Demonstrated ability to adapt and deliver results in changing circumstances
  • Strong experience acquiring new logos and growing existing accounts
  • Experience selling complex managed network and security solutions
  • Strong network of C-level client relationships
  • Bilingual fluency in English and Spanish where appropriate
  • Willingness to travel up to 20% with rare needs to stay overnight
Preferred Qualifications
  • Must have a valid Driver's License
  • Experience with Verizon and/or a Verizon Wireless indirect agent environment
  • Knowledge of carrier programs and indirect sales models
  • Proficiency with CRM platforms such as Salesforce
  • Understanding of wireless indirect compensation benchmarks
  • Passion for strategic sales roles
  • Experience selling complex technical solutions and/or systems integration services
  • Track record of meeting challenging sales goals
  • Ability to manage multiple projects and deals under tight deadlines
  • Ability to build strong, trusted relationships with executive-level customers
If Team Wireless and this role seem like a good fit, we encourage you to apply even if you do not meet every preferred qualification listed above.
Where you’ll be working
This is a field-based position with approximately 20% travel. The majority of this work is conducted at client sites and in-market locations, with administrative responsibilities completed remotely or in office.
Commission / Override:
10.5% - 38.5% of Gross Profit according to quota attainment
Total On-Target Earnings (OTE):
$83,000 – $150,000+

Apply