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Remote Verizon Wireless Customer Service Representative Jobs in Bothell, WA

AO Globe Life

CSR Entry-Level Remote

Seattle, WA · On-site +1

$100K/yr

We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. With comprehensive training, warm ...

AO Globe Life

Be Seen First

Remote Customer Sales and Service (Entry Level)

Seattle, WA · Remote

$60K - $80K/yr

Remote Customer Sales and Service Work From Home | Full-Time | Entry Level | Training Provided What You'll Do As a Remote Customer Sales and Service Representative , you'll connect with clients in a ...

New

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

ForgeFit

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Renton, WA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsVerizon Wireless Customer Service Representative JobsRemote Verizon Wireless Customer Service Representative JobsRemote Verizon Wireless Customer Service Representative Jobs in Bothell, WA

Remote Verizon Wireless Customer Service Representative information

See Bothell, WA salary details

$11

$21

$30

How much do remote verizon wireless customer service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote verizon wireless customer service representative in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

Is it hard to get hired at Verizon Wireless?

Getting hired as a Verizon Wireless Customer Service Representative typically involves completing an application, passing a skills assessment, and participating in interviews. The hiring process can be competitive, but candidates with good communication skills and customer service experience have a better chance of success.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools. Many employers require proficiency in computer and internet use, and some may prefer familiarity with specific CRM software. Applying through company websites or job boards and demonstrating good interpersonal skills are key steps in the process.

Does Verizon hire remote workers?

Verizon Wireless offers remote customer service representative positions, allowing employees to work from home. These roles typically require strong communication skills, familiarity with customer service tools, and a reliable internet connection. Remote opportunities are often available depending on company needs and role requirements.

What are some common challenges faced by Remote Verizon Wireless Customer Service Representatives, and how can they be addressed?

Remote Verizon Wireless Customer Service Representatives often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and maintaining effective communication without in-person team support. To address these, it’s essential to stay organized, make full use of internal knowledge bases, and proactively reach out to supervisors or team chats for guidance. The company typically provides comprehensive training and ongoing support to help representatives succeed in a remote environment, including virtual team meetings and access to online resources.

What are the key skills and qualifications needed to thrive as a Remote Verizon Wireless Customer Service Representative, and why are they important?

To thrive as a Remote Verizon Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you deliver excellent customer experiences and handle challenging interactions effectively. These skills are crucial for resolving customer issues efficiently, ensuring satisfaction, and supporting Verizon's reputation in a remote work environment.

Why is Verizon laying off $15,000?

Verizon Wireless has announced plans to lay off approximately 15,000 employees as part of a restructuring effort to improve efficiency and reduce costs. This decision may impact customer service roles, including remote customer service representatives, and is part of broader industry trends toward automation and operational streamlining.

What does a Remote Verizon Wireless Customer Service Representative do?

A Remote Verizon Wireless Customer Service Representative assists customers with inquiries, billing issues, technical support, and account management, all from a remote location such as their home. They communicate with customers via phone, chat, or email to resolve problems, answer questions about Verizon’s products and services, and ensure a positive customer experience. Representatives are trained to handle a variety of situations, including troubleshooting devices and explaining service plans. This role requires strong communication skills, patience, and the ability to work independently while adhering to company policies.

What is the difference between Remote Verizon Wireless Customer Service Representative vs Remote Telesales Agent?

AspectRemote Verizon Wireless Customer Service RepresentativeRemote Telesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentHome-based customer support for wireless servicesHome-based sales calls for wireless products
Employer & IndustryVerizon Wireless, telecommunicationsTelecom companies, sales-focused roles

Both roles are remote positions within the telecommunications industry, requiring similar credentials. The main difference is that Customer Service Representatives focus on assisting customers with service issues, while Telesales Agents concentrate on selling products and services. Understanding these distinctions helps job seekers choose the role that best fits their skills and career goals.

What job categories do people searching Remote Verizon Wireless Customer Service Representative jobs in Bothell, WA look for? The top searched job categories for Remote Verizon Wireless Customer Service Representative jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Verizon Wireless Customer Service Representative jobs? Cities near Bothell, WA with the most Remote Verizon Wireless Customer Service Representative job openings:
Remote Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Remote Verizon Wireless Customer Service Representative job openings in Bothell, WA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,707 per year, or $21 per hour.
Remote - Customer Service Rep

Remote - Customer Service Rep

Soundview Medical Supply

Mukilteo, WA • Remote

$18 - $20/hr

Full-time

PTO

Posted 3 days ago

Job description

About the Job:

Soundview Medical Supply is an established, rapidly growing nationwide DME supplier with our corporate office based in Seattle. We are currently looking for a full-time Customer Service Representative to add to our growing team. This is a remote position but if hired, you will need to conform to the working hours of 8am-5pm Pacific Time. Our employees are friendly, talented, and system oriented. The company is very team-driven with an emphasis on collaboration. We offer a friendly caring work atmosphere, generous paid vacation policies, and competitive benefits. Check us out at www.soundviewmed.com.

The Customer Service Representative supports our customers by resolving concerns as well as answering questions, providing information about products and services, taking orders, and processing returns. They are responsible for providing exceptional customer service to our customers by applying in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service and sales department.

Pay range: $18-20/hr | Remote

Specific job responsibilities include but are not limited to:

Answering and facilitating upwards of 50-60 calls a day.

Providing timely and accurate information to incoming customers regarding order status and questions about products.

Processing customer orders including new orders and changes or returns to existing ones while following established department policies and procedures.

Working closely with the billing department to resolve disputed credit items.

Engaging in phone-based verbal communication, as well as written and electronic contact.

Meeting and maintaining strict company deadlines.

Adhering to Medicare and Medicaid guidelines.

Providing timely feedback to the company regarding service failures or customer concerns.

Collaborating with the sales team to meet and exceed customer service expectations.

Assisting with the maintaining and monitoring of electronic data for established customers.

Monitoring production of order schedules and expediting deliveries per customer requests.

Operating inventory control software, word processing and spreadsheet applications.

Gathering additional customer information as necessary to resolve customer disputes.

Maintaining detailed files for documentation.

Drafting letters and quotes for customers.

Qualifications:

Must be available to work 8am to 5pm PST.

3 years previous experience in elevated Customer Service.

DME/Drop Ship experience highly preferred.

Brightree experience highly preferred.

Must have knowledge of Microsoft Office Suite and be proficient at navigating web-based applications.

Minimum high school diploma or equivalent.

Must have high attention to detail.

Must be dependable and adaptable.

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