While this is a remote position not located at a physical Medtronic site, the candidate hired will ... Clinical In-Servicing: Lead comprehensive training for OR nurses, Surgical Technicians, and ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... Clinical In-Servicing: Lead comprehensive training for OR nurses, Surgical Technicians, and ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... Clinical In-Servicing: Lead comprehensive training for OR nurses, Surgical Technicians, and ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... Clinical In-Servicing: Lead comprehensive training for OR nurses, Surgical Technicians, and ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... Routinely see all customers within the assigned geographic area. * Establish excellent ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... Routinely see all customers within the assigned geographic area. * Establish excellent ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... Routinely see all customers within the assigned geographic area. * Establish excellent ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... Routinely see all customers within the assigned geographic area. * Establish excellent ...
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Be Seen First
Entry Level Customer Sales Representative (100% Remote)
Seattle, WA · Remote
$60K - $80K/yr
Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...
Quick apply
Be Seen First
Entry Level Customer Sales Representative (100% Remote)
Seattle, WA · Remote
$60K - $80K/yr
Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...
Be Seen First
Entry Level Customer Sales Representative (100% Remote)
Seattle, WA · Remote
$60K - $80K/yr
Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...
Quick apply
Be Seen First
Entry Level Customer Sales Representative (100% Remote)
Seattle, WA · Remote
$60K - $80K/yr
Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...
Remote Medtronic Customer Service information
See Bothell, WA salary details
$11.02 - $12.75
2% of jobs
$12.75 - $14.49
4% of jobs
$14.49 - $16.22
11% of jobs
$17.18 is the 25th percentile. Wages below this are outliers.
$16.22 - $17.96
15% of jobs
The median wage is $19.55 / hr.
$17.96 - $19.69
20% of jobs
$19.69 - $21.42
15% of jobs
$22.62 is the 75th percentile. Wages above this are outliers.
$21.42 - $23.16
13% of jobs
$23.16 - $24.89
7% of jobs
$24.89 - $26.63
6% of jobs
$26.63 - $28.36
4% of jobs
$28.36 - $30.10
3% of jobs
$11
$21
$30
How much do remote medtronic customer service jobs pay per hour?
What is a Remote Medtronic Customer Service representative?
What are the common challenges faced by Remote Medtronic Customer Service representatives and how can they be addressed?
Does Medtronic offer remote work?
What are the key skills and qualifications needed to thrive as a Remote Medtronic Customer Service representative?
What is the difference between Remote Medtronic Customer Service vs Remote Medtronic Technical Support?
| Aspect | Remote Medtronic Customer Service | Remote Medtronic Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | Technical certifications or experience in medical devices or technology |
| Work Environment | Call centers, remote customer interaction | Remote troubleshooting, technical issue resolution |
| Employer & Industry Usage | Medtronic customer support teams | Medtronic technical support teams for medical devices |
Remote Medtronic Customer Service focuses on assisting patients and clients with product inquiries and order issues, while Remote Medtronic Technical Support handles technical troubleshooting and device problems. Both roles require communication skills, but technical support demands more specialized technical knowledge. Understanding these differences helps job seekers identify the right role based on their skills and interests.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
Medtronic rating
7.9
Based on 176 frontline employees who took The Breakroom Quiz
161st of 538 rated manufacturers
Job description
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.TheSurgical Conversion Specialist (SCS)is a high-impact, field-based clinical leader and logistical strategist. You will be the primary architect of the"Product Conversion Process,"managing the physical and clinical transition of hospital suture and wound closure inventory from competitors to Medtronic. This role is the critical bridge between a signed contract and long-term clinical adoption, ensuring that Medtronic technology becomes the standard of care in the Operating Room.
Core Responsibilities
1. Clinical & Technical Leadership
Intra-Operative Support:Provideexpert technical guidance to surgeons and OR staff during live procedures, ensuring seamless adoption of Medtronic's wound closure portfolio.
Subject Matter Expertise:Act as the national SME for high-value technologies, includingV-Loc Barbed Sutures,ConventionalSutureandspecialty conversion portfolios.
Clinical In-Servicing:Lead comprehensive training for OR nurses, Surgical Technicians, and Residents on product codes, needle anatomy, and material science.
2. Conversion & Implementation Strategy
The "Product Swap":Orchestrate the physical removal of competitive inventory and the streamlined organization of Medtronic stock within OR cores and specialty carts.
Precision Gap Analysis:Audit hospital usage toidentifyexact "product equivalents," mitigating clinical disruption during the transition.
Strategic Collaboration:Partner with localSurgical Account Managers (SAM)to ensure conversions hit volume targets and remain on schedule.
Lead Representation:Serve as the "Lead Rep" in high-priority facilities or complex accounts requiring executive-level oversight.
3. Business & Operational Excellence
Value Analysis (VAC) Engagement:Present clinical data and success metrics to hospital leadership tovalidatethe financial and clinical move to Medtronic.
Territory Stabilization:Provide elite-level coverage for territories in transition or vacancy to protect market share andmaintaincustomer continuity.
Key Performance Indicators (KPIs)
Conversion Velocity:Achievingtimelycompletion of inventory swaps and staff training within the implementation window.
Contract Compliance:Driving accounts toward 100% "pull-through" and compliance with Medtronic agreements.
Surgeon Experience:Maintaininghigh satisfaction scoresregardingclinical outcomes and product "feel" during the transition.
Required Qualifications:
MinimumRequirements
Education:Bachelor's Degree in Business, Science, Nursing, ora related field.
Healthcare Experience:2+ years of sales or clinical experience in a hospital environment.
Travel:Ability to travel75%+within the US Region to support diverse hospital sites.
Preferred Skills & Experience
Sales Mastery:Demonstratedsuccess inpreviousroles witha high levelof sales performance and persuasion skills.
Supply Chain Knowledge:Understanding ofhospital vendor/distributor workflows and supply chain management.
Executive Presence:Ability to develop and deliver complex business reviews to C-Suite and Value Analysis stakeholders.
Adaptability:Proven ability to multi-task in high-pressure environments and work independently or as a teamlead.
Technical Proficiency:Advanced skills in Microsoft Office and the ability to navigate complex CRM/inventory databases.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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