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Remote Vanguard Customer Service Jobs in Puerto Rico

... and customer service. * Makes decisions and acts in accordance with established policies and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Remote/hybrid experience preferred * A minimum of 2-4 years' administrative experience and/or customer service or relevant educational attainment required * Knowledge in pre-authorizations and health ...

Case Review Representative

Guaynabo, PR · On-site +1

$13 - $15/hr

Remote/hybrid work experience preferred * A minimum of 2 years of healthcare related administrative experience and/or customer service or relevant educational attainment required * Skills for ...

Showing results 21-40

Remote Vanguard Customer Service information

What is the difference between Remote Vanguard Customer Service vs Remote Fidelity Customer Service?

AspectRemote Vanguard Customer ServiceRemote Fidelity Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may prefer financial certificationsHigh school diploma or equivalent; FINRA Series 6 or 7 may be preferred
Work EnvironmentRemote, home-based customer support for investment clientsRemote, home-based support for mutual fund and brokerage clients
Employer & Industry UsageVanguard, investment management industryFidelity, investment and financial services industry
Common Search & ComparisonOften compared due to similar roles in financial servicesSimilar job functions, different employer

Remote Vanguard Customer Service and Remote Fidelity Customer Service roles share similar credentials, work environments, and industry usage. Both involve supporting clients remotely in the financial services sector, with slight differences in certifications and employer specifics. They are frequently compared by job seekers exploring customer support roles in investment firms.

Does Vanguard allow remote work?

Vanguard offers remote customer service positions, including roles like Remote Vanguard Customer Service, which can be performed from home. These roles typically require strong communication skills, computer proficiency, and adherence to company policies on remote work arrangements.

What are popular job titles related to Remote Vanguard Customer Service jobs in Puerto Rico?

For Remote Vanguard Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

Infographic showing various Remote Vanguard Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Distribution Planning Engineer - Remote (Puerto Rico)

ICF

Mayaguez, PR • On-site, Remote

Full-time

Retirement

Posted 14 days ago


Job description

Title: Distribution Planning Engineer
Location: Puerto Rico (Remote)

Ready to make a difference?
We are a relentlessly client-focused group who are re-imagining, re-designing, and re-engineering the way electric utilities tackle industry problems. We are looking for passionate and innovative people who are constantly seeking ways to provide better quality engineering services for our clients.

Why you'll love working here:

  • Quality of life: Fully remote, flexible schedule, work-life balance

  • Investment of the community: Donation matching, volunteer opportunities

  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

  • And many, many more (Ask your recruiter for more details!)

The Ideal Candidate
You are a highly motivated engineer who takes pride in the services you provide. You ensure the project is done right and all deadlines are met. You should be proactive, self-sufficient, and able to productively work out of your home without supervision. You always strive to expand your knowledge and improve work processes to increase quality and efficiency. You are an active member of the team that works well with others and prioritizes the goals of the group. You enjoy taking on new responsibilities and learning new skill sets whenever needed.

What you will be doing:
This individual will be responsible for interfacing with other engineers in the preparation of computer-based models and performing power system studies on utility distribution systems and industrial/commercial electrical power systems including long/short range planning studies, short circuit, load flow, motor starting, power factor correction, Distributed Energy Resources (DER) impact, load impact and other related studies.

This person must be able to self-manage, with a strong conceptualization ability and strong interpersonal communication and organizational skills - including the capability to explain complex technical issues to decision-makers and project teams. Daily/weekly responsibilities can include but are not limited to:

  • Participate in both internal and external client meetings.

  • System modeling, such as steady-state load flows (CYME, Synergi, Windmil, ETAP, SKM etc.)

  • System reliability and resiliency planning studies

  • Distribution system circuit analysis for loading, voltage, reactive power, contingency, coordination, and reliability

  • New load and generation interconnection studies

  • Recommends solutions and best practices for standard and non-standard situations

  • Perform detailed engineering analyses following standard methodology, criteria, and principles

  • Actively seek out and encourage identification of new technologies and work practices to reduce operational costs and/or assist in the reduction of potential safety hazards

What we need you to have (minimum qualifications):

  • BS in Electrical Engineering from an ABET certified college or University.

  • 2+ year of experience in distribution planning, operations, and electrical engineering system studies such as hosting capacity analysis, contingency analysis, long term capital investment studies, and model validation.

  • Experience using power flow analysis software such as CYME, Synergi, Windmil, ETAP, or other equivalent software packages.

What we would like you to have (preferred skills):

  • Prior experience working with or within electric utilities

  • 5+ years of experience in distribution planning, operations, and electrical engineering system studies such as hosting capacity analysis, contingency analysis, long term capital investment studies, and model validation.

  • Ability to work successfully in a customer-focused, project-oriented environment

  • Experience forecasting load and generation growth

  • Familiarity with short circuit software including ASPEN, CAPE, or ETAP

  • Familiarity with distribution operation software such as ADMS, DERMS

  • Familiarity with distribution design and/or drafting in AutoCAD

  • Use of Python to automate functionality in power system modeling software

  • Familiarity of utility protection philosophy and short circuit studies

  • Experience with renewable energy generation facility design, such as solar, wind, or battery storage

  • Excellent written and verbal English communication skills including technical report writing

  • Familiarity with the various Independent System Operators (ISOs) such as PJM, MISO, CAISO, ERCOT, WECC, SERC, NYISO, NEISO, SPP

#GEA25

#POWERDELIVERY

#INDEED

#LI-CC1


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$73,738.00 - $125,354.00Puerto Rico Remote Office (PR99)