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Remote Disney Store Customer Service Jobs in Puerto Rico

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Remote Disney Store Customer Service information

Does Disney have remote customer service jobs?

Disney Store customer service roles can be available remotely, especially for positions involving online support and chat services. These jobs typically require good communication skills, familiarity with customer service tools, and the ability to work independently from home. Availability varies based on company needs and current openings.

What is the difference between Remote Disney Store Customer Service vs Remote Disney Store Sales Associate?

AspectRemote Disney Store Customer ServiceRemote Disney Store Sales Associate
Primary RoleAssist customers with inquiries, resolve issues, and provide supportPromote products, assist with purchases, and drive sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, communication
Work EnvironmentRemote, customer support platformRemote, sales platform or chat
Common CertificationsCustomer service experience, communication skillsSales experience, product knowledge

Remote Disney Store Customer Service focuses on assisting customers with their questions and resolving issues, while Remote Disney Store Sales Associates concentrate on promoting products and increasing sales. Both roles require strong communication skills and are performed remotely, but their primary objectives differ—support versus sales.

What are the most commonly searched types of Disney Store Customer Service jobs in Puerto Rico? The most popular types of Disney Store Customer Service jobs in Puerto Rico are:
Remote Disney Store Customer Service jobs near you
Infographic showing various Remote Disney Store Customer Service job openings in Puerto Rico as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 49% Full Time, 43% Part Time, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Associate, Remote Channels (Bilingual Customer Service Mortgage)

Oriental Financial Services LLC

Bayamon, PR • On-site, Remote

$13 - $18/hr

Full-time

Posted 8 days ago

Job description

Job Description Summary
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer experience and building loyalty. You may work from our Contact Center in Minillas (Bayamon).
The Associate, Retail Channels (Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, operational, and security practices and procedures established.
Job Description
MAJOR DUTIES & RESPONSIBILITIES:
  • Delivers a unique customer experience utilizing effective questioning and active listening skills to anticipate and determine customer needs ensuring a high level of satisfaction in adherence to established policies and procedures.
  • Educate customers on digital channel solutions and self-service applications available for their accounts.
  • Receives and channels a variety of customer inquiries through our call center to provide service, support, and provide expert advice regarding our products including referring customers to other divisions.
  • Ensures and promotes that all transactions and inquiries are managed within our compliance and regulatory standards.
  • Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member.
  • Receives, records, and channels claims, and inquiries from customers or potential customers and provides applicable guidance.
  • Documents calls and service inquiries in existing bank systems and applications.
  • Escalates and refers customer matters to next-level management or appropriate operational areas.
  • Consistently provides the customer with a high level of quality service.
  • Provides support and services to internal customers and colleagues as required.
  • Performs other duties as assigned.

EDUCATION AND EXPERIENCE:
  • Associate or Bachelor's degree in Business Administration or related field required.
  • One (1) year of customer service, call center, or sales experience required. Retail environment preferred. An equivalent combination of education and experience may be considered.
  • Excellent customer service, interpersonal, problem-solving, and documentation skills are required both verbal and written.
  • Requires good telephone etiquette, listening, and communication skills.
  • Understanding of banking or financial products and services preferred.
  • Detail oriented and able to manage multiple priorities required.
  • Computer proficiency is required. Knowledge of MS Office and other business applications required.
  • Bilingual (English and Spanish required).
  • Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required.

WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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