Remote User Testing Jobs in Hamilton, OH (NOW HIRING)

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey

Do we have your attention? Keep reading.

As a Business Analyst with ProMach, you will support the success of the company by analyzing and improving processes that drive efficiency and effectiveness across the organization. You will collaborate with internal partners to improve business processes and work with the corporate technical team to implement ERP solutions. This is a remote position with 50% travel and reports to the Director of Materials for the Primary Business Unit. 

Are you passionate about this work? 

Support Materials & Operations Process Stabilization & Improvement:

• Perform business process design and requirements definition in conjunction with functional teams.
• Define and document requirements for process changes and development needs.
• Process mapping, documentation and defining applicable tools to support lean operations.
• Demonstrate commitment to Continuous Improvement philosophy including support of all quality, safety, productivity, and performance improvement initiatives.
• Assist in operational rollouts and support, as well as ERP implementations.
• Support deployment of Artificial Intelligence (AI) and automation including identifying applications, solution development, implementation, and training/adoption. 
• Partner with our Primary Packaging divisions to evaluate and implement best practices and ERP standards across the business unit.
• Support Materials initiatives such as Cost Savings, Materials Assessment, Inventory Management and Inventory Accuracy.
• Support Smartsheet Project Management implementations and user questions.
• Support Materials and Aftermarket metrics including distribution and alignment with other business units across ProMach.

Build and maintain strong working relationships with key business stakeholders:

• Analyze and prioritize requests by identifying existing solutions that optimally address the business needs.
• Act as a liaison between functional teams and corporate technical resources for enhancements; provide functional requirements to corporate development team and perform QA testing of requested enhancements.
• Provide support to ERP users and work with the corporate technical team for break fixes.

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

If this sounds like you, we want to connect!

• Bachelor's degree with a concentration in Computer Information Systems, Supply Chain, and/or Business preferred.
• 5+ years' related work experience.
• Manufacturing industry experience.
• Experience with SyteLine/Infor CloudSuite Industrial (CSI)/, or other fully integrated ERP systems, up to implementation development, testing, and support.
• Ability to mine/extract data to support core business processes.
• 2+ years of experience with Artificial Intelligence (AI) and automation including identifying applications, solution development, implementation, and training/adoption. 
• Experience with project implementation and solution engineering.
• Ability to multi-task and work independently.
• Excellent interpersonal and communication skills.
• Strong customer service disposition and sense of professionalism.
• A phenomenal teammate who works well with technical and non-technical associates.
• Ability to effectively build and manage relationships and influence others.
• Proven track record effectively leading business process change. 
• Ability to synthesize complex information and perform fact-based problem solving.
• Strong planning/project management skills - ability to set and keep timelines.
• Proficient exploring data and writing SQL queries.
• Ability to travel at least 50%.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.