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Job DetailsJob Location: Allied Benefit Systems - CHICAGO, IL 60606Position Type: Full TimeSalary Range: $115,000.00 - $130,000.00 SalaryJob Category: OperationsPOSITION SUMMARY The Technical Product Manager (TPM), reporting to the VP, Transformation, will serve as the primary link between business stakeholders, product owners, and the development teams, driving the successful delivery of innovative products and solutions. This role will define and prioritize the product backlog, facilitate cross functional teamwork, and champion efforts to transform processes and enhance operational efficiency, all while ensuring alignment with business goals and customer needs.    ESSENTIAL FUNCTIONS \tCollaborate with stakeholders to understand business objectives, customer needs, and market trends. \tCombine strategic vision with technical expertise to drive transformation, optimize workflows, enhance operational efficiency, and modernize platform capabilities.

\tPartner with Product leadership to define and maintain the roadmap that aligns organizational goals, prioritizing features based on business value, user impact, and feasibility. \tWrite detailed business requirement documentation and user stories with clear acceptance criteria to guide development efforts.  \tContinuously gather and analyze user feedback to refine features and improve user experience. \tTrack key performance indicators (KPIs) to optimize product performance, drive continuous improvement, and ensure customer satisfaction.

\tCreate, prioritize, and maintain a well defined product backlog outlining features, enhancements, fixes, and technical work, ensuring items are clear, actionable, and clearly communicated to the development team. \tCollaborates with leadership, business owners and subject matter experts to identify and implement enhancements that improve product scalability and efficiencies. \tOversee any applicable product version upgrades, including rollout, User Acceptance Testing, and regression testing to ensure smooth deployments.

\tConduct final testing and acceptance of user stories, ensuring that features meet established criteria.  \tLead regular discussions to gather feedback and refine product features for continuous improvement. \tParticipate in sprint planning, stand ups, reviews, and retrospectives to ensure seamless Agile processes. \tMake informed decisions about trade offs between scope, schedule, and resources.

\tAddress and resolve product related challenges promptly, ensuring minimal disruption to project timelines. \tEffectively communicate stakeholder needs to the development teams, ensuring delivery meets contractual requirements, quality standards, and performance expectations.    \tManage the solution concept development process to ensure the product team understands the direction and vision. Perform other responsibilities as assigned, ensuring adaptability and continuous support for product development initiatives.

\tOther duties as assigned.     EDUCATION \tBachelor’s degree from an accredited college or university in business, healthcare, technology or related field or equivalent work experience required. \tSAFe (SA) certification, CSPO or equivalent (Certified Scrum Product Owner) and/or SPO/PM (SAFE Product Owner/Product Manager) preferred.

  EXPERIENCE AND SKILLS \tAt least 5 years’ experience as a TPM, Product Owner, Business Analyst, or related role in an Agile/Scrum environment required. \tExcellent analytical and problem solving skills \tPrior experience with Agile Scrums and project management \tDemonstrated computer literacy and advanced familiarity with Microsoft Office Suite required. \tExperience in project management tools preferred.

\tExperience in healthcare is preferred. \tExcellent at communicating and leading cross functionally with both technical and non technical stakeholders \tExperience working with many levels in an organization. \tHighly detailed oriented \tRelentlessly executes with a sense of urgency.

\tOutstanding coaching, mentoring, and providing and accepting feedback. \tTrack record at developing leaders. \tAbility to contribute to the recommendation of technical and business process solutions.

\tStrong Business Acumen    POSITION COMPETENCIES \tAccountability \tAnalytical Problem Solving \tCollaboration \tQuality and Risk Management \tSystems Thinking \tTechnical/Functional Expertise   PHYSICAL DEMANDS  \tThis is a standard desk role requiring extended sitting and computer work.    WORK ENVIRONMENT \tRemote    Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload.

Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.

Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary.  Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time.  All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process.  It is at the Company\'s discretion to determine what pay is provided to a candidate within the range associated with the role.Qualifications