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Remote Usability Testing Jobs in Washington, DC (NOW HIRING)

Staffed4U

Senior Software Engineer

Chantilly, VA · On-site +1

$126K - $166K/yr

Software testing, usability testing, and defect tracking tools including Mercury Interactive ... Hybrid Work Environment Flexible work arrangements may include a combination of remote and onsite ...

Maximus

Senior Analyst - Product Analysis

VA · On-site +1

This is a remote position. Essential Duties and Responsibilities: - Work as part of an Agile team ... smoke testing and production deployment documentation. - Perform defect management of existing ...

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All JobsRemote Usability Testing JobsRemote Usability Testing Jobs in Washington, DC

Remote Usability Testing information

See Washington, DC salary details

$91.7K

$120.5K

$205K

How much do remote usability testing jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote usability testing in Washington, DC is $120,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,800.00 and $113,300.00 per year, depending on experience, location, and employer.

Does UserTesting actually pay?

UserTesting pays individuals who perform remote usability tests, typically offering between $10 and $60 per test, depending on the complexity and length. Payments are usually made via PayPal within a few days after completing the tests, and testers need to meet certain criteria such as a valid account and a compatible device. The platform is a legitimate way to earn money by providing feedback on websites and apps.

What is remote usability testing?

Remote usability testing is a method where usability professionals or testers evaluate a product or website from a remote location, often using online tools and screen-sharing software. It allows for user feedback and observation without physical presence, enabling flexible scheduling and diverse participant recruitment.

What is a Remote Usability Testing job?

A Remote Usability Testing job involves evaluating websites, apps, or digital products from a user's perspective to identify usability issues. Testers complete tasks, provide feedback, and sometimes participate in recorded sessions while interacting with the product. Companies use this feedback to improve user experience. These jobs are often freelance, project-based, and require no specialized skills beyond following instructions and giving clear feedback.

What are the key skills and qualifications needed to thrive in the Remote Usability Testing position, and why are they important?

To thrive in Remote Usability Testing, you need strong analytical skills, a keen eye for user experience (UX) design, and the ability to evaluate digital products or interfaces, typically supported by a background in UX, HCI, or related fields. Familiarity with usability testing tools (such as UserTesting, Lookback, or Optimal Workshop), screen recording software, and possibly UX certification are often advantageous. Excellent communication, attention to detail, and the ability to provide clear, actionable feedback are crucial soft skills. These competencies ensure accurate testing, valuable user insights, and effective collaboration with product teams to improve digital experiences.

What does a typical workday look like for someone in a Remote Usability Testing role?

A typical day in Remote Usability Testing involves planning and conducting tests on websites, apps, or digital products by assigning tasks to users, observing their interactions, and collecting feedback. You may spend time analyzing recorded sessions, documenting usability issues, and compiling comprehensive reports for UX or development teams. Collaboration is often required with designers, product managers, and developers to discuss findings and recommend improvements. The work is primarily independent and remote, but regular virtual meetings or feedback sessions are common to ensure alignment with broader project goals. This structure provides both autonomy and opportunities for impactful contributions to the product development process.

How to become a remote QA tester?

To become a remote QA tester, develop skills in testing methodologies, familiarity with testing tools like Selenium or JIRA, and understanding of software development processes. Gaining certifications such as ISTQB can enhance credibility, and strong communication skills are essential for remote collaboration.

What jobs pay 2000 a day?

In the field of remote usability testing, professionals can earn up to $2,000 per day by conducting high-level, specialized testing for large clients or projects, especially with extensive experience and advanced skills in user experience design, research tools, and remote testing platforms. Such high earnings are typically associated with senior roles, consulting, or freelance work for major companies. Most standard usability testing roles pay significantly less, often on an hourly or project basis.
What are popular job titles related to Remote Usability Testing jobs in Washington, DC? For Remote Usability Testing jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Remote Usability Testing jobs in Washington, DC look for? The top searched job categories for Remote Usability Testing jobs in Washington, DC are:
Remote Usability Testing jobs near you
Infographic showing various Remote Usability Testing job openings in Washington, DC as of June 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $120,482 per year, or $57.9 per hour.
Senior Quantitative and Qualitative Researcher- Remote

Senior Quantitative and Qualitative Researcher- Remote

ICF

Reston, VA • On-site, Remote

Full-time

Posted yesterday

Job description

We are seeking a senior mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, datadriven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle.

Job Location: This position requires that the job be performed in the United States.

If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections.

Key Responsibilities:

  • Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods.

  • Lead survey strategy and creation, deployment, and analysis of results to uncover actionable insights and measure customer sentiment.

  • Ensure research practices comply with ethical standards, including informed consent and protection of personally identifiable information.

  • Synthesize qualitative and quantitative data into clear, compelling insights that inform design, product, and policy decisions.

  • Translate findings into research artifacts such as reports, personas, journey maps, service blueprints, and data visualizations.

  • Provide strategic direction to analysts on data visualization approaches, ensuring insights are understandable and actionable.

  • Present findings to stakeholders across government agencies, including senior leaders, advocating for customer-centered improvements.

  • Partner with CX strategists, service designers, data scientists, and technologist to validate concepts, improve usability, and enhance service delivery.

  • Apply Human-Centered Design and service design principles across digital and non-digital touchpoints.

  • Contribute to Voice of the Customer (VoC) programs by analyzing feedback channels, comment streams, and behavioral data. Contribute to a research strategy and roadmap aligned with program and agency priorities.

  • Collaborate with stakeholders to define CX success metrics and evaluate the impact of researchdriven recommendations on service quality and outcomes.

  • Support continuous improvement efforts by linking research insights to service performance and outcomes.

  • Thrive in a fast-paced contractor environment, adapting to evolving priorities and collaborating across multiple teams and disciplines.

Required Qualifications:

  • US Citizenship is required by the federal government for this position

  • Must be able to obtain Public Trust clearance.

  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

  • 7+ years of experience in UX/CX research, market research, human factors, behavioral science, or related disciplines.

  • Bachelor's degree in Psychology, Sociology, Anthropology, Human Factors, HCI, Behavioral Science, UX Research, Service Design, Public Policy, or related field.

Preferred Qualifications:

  • Figma for collaborating, workshopping, prototyping and wireframing

  • Qualtrics for survey deployment and analytics

  • Usertesting.com or similar platforms for usability testing or interviews

  • Microsoft Office for analysis, reporting, and cross-team collaboration

  • Familiarity with Tableau, Power BI, or similar tools for data visualization

  • Demonstrated expertise in both qualitative and quantitative research methods, including advanced survey design and mixed-methods synthesis.

  • Proven experience conducting service design and customer experience research (e.g., journey mapping, VoC programs, painpoint identification).

  • Demonstrated experience working with federal agencies.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$119,323.00 - $202,850.00Nationwide Remote Office (US99)

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