Influence adoption through collaboration rather than enforcement--balancing security, usability ... Automate monitoring, testing, and validation of encryption and masking controls where possible.
Influence adoption through collaboration rather than enforcement--balancing security, usability ... Automate monitoring, testing, and validation of encryption and masking controls where possible.
Influence adoption through collaboration rather than enforcement--balancing security, usability ... Automate monitoring, testing, and validation of encryption and masking controls where possible.
Influence adoption through collaboration rather than enforcement--balancing security, usability ... Automate monitoring, testing, and validation of encryption and masking controls where possible.
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Remote Usability Testing information
What is a Remote Usability Testing job?
A Remote Usability Testing job involves evaluating websites, apps, or digital products from a user's perspective to identify usability issues. Testers complete tasks, provide feedback, and sometimes participate in recorded sessions while interacting with the product. Companies use this feedback to improve user experience. These jobs are often freelance, project-based, and require no specialized skills beyond following instructions and giving clear feedback.
What are the key skills and qualifications needed to thrive in the Remote Usability Testing position, and why are they important?
To thrive in Remote Usability Testing, you need strong analytical skills, a keen eye for user experience (UX) design, and the ability to evaluate digital products or interfaces, typically supported by a background in UX, HCI, or related fields. Familiarity with usability testing tools (such as UserTesting, Lookback, or Optimal Workshop), screen recording software, and possibly UX certification are often advantageous. Excellent communication, attention to detail, and the ability to provide clear, actionable feedback are crucial soft skills. These competencies ensure accurate testing, valuable user insights, and effective collaboration with product teams to improve digital experiences.
What does a typical workday look like for someone in a Remote Usability Testing role?
A typical day in Remote Usability Testing involves planning and conducting tests on websites, apps, or digital products by assigning tasks to users, observing their interactions, and collecting feedback. You may spend time analyzing recorded sessions, documenting usability issues, and compiling comprehensive reports for UX or development teams. Collaboration is often required with designers, product managers, and developers to discuss findings and recommend improvements. The work is primarily independent and remote, but regular virtual meetings or feedback sessions are common to ensure alignment with broader project goals. This structure provides both autonomy and opportunities for impactful contributions to the product development process.
Full-time
Posted 12 days ago
First Citizens Bank rating
7.5
Based on 104 frontline employees who took The Breakroom Quiz
92nd of 149 rated banks
Job description
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina or Texas.
This position leads the development and support of infrastructure that supports the Bank's database technologies. Serves as a technical lead resource in project planning and management, problem resolution, and hardware or software support. Presents technical alternatives and solutions to management that are reliable, adaptable, and cost-effective. Leads technical teams on assigned projects and collaborates effectively across the organization. Implements, upgrades, and tests technical systems that ensure the Bank's applications run smoothly. Provides consultative guidance to associates, management, and business units through expertise in multiple technologies. Serves as a resource to associates and may provide leadership for other database administrators by assigning and reviewing work within the team.
Responsibilities
Data Masking – NonProduction Environments (Delphix)
- Architect and implement data masking and virtualization solutions to protect sensitive data in development, testing, and QA environments.
- Lead the design of masking algorithms, rulesets, and policies for PII, PHI, PCI, and other regulated data types.
- Configure and manage Delphix environments across multiple database platforms (Oracle, SQL Server, PostgreSQL, DB2, Netezza, VSAM, File masking).
- Integrate masking and data provisioning into CI/CD pipelines, enabling secure-by-design development workflows.
- Conduct risk assessments of nonproduction environments to identify residual data exposure and drive remediation.
- Monitor, troubleshoot, and optimize masking performance, data consistency, and operational reliability.
Dynamic Data Masking – Production Environments
- Understanding design and implementation of dynamic data masking to redact data in production.
Stakeholder Engagement, Education & Enablement
- Work closely with application owners, developers, DBAs, infrastructure teams, and testers to understand business workflows and data usage patterns.
- Clearly explain why data must be masked or encrypted, how the controls reduce risk, and how they support regulatory and enterprise compliance.
- Educate teams on how TLS and data masking technologies work, including limitations, tradeoffs, and best practices.
- Influence adoption through collaboration rather than enforcement—balancing security, usability, and performance.
- Serve as a trusted advisor during onboarding of new applications, platforms, and integrations.
Operational Excellence & Continuous Improvement
- Develop, maintain, and improve documentation, runbooks, standards, and technical guidance.
- Support audits and regulatory inquiries with clear evidence of implementation and control effectiveness.
- Automate monitoring, testing, and validation of encryption and masking controls where possible.
- Stay current on emerging data protection threats, technologies, and industry best practices, recommending enhancements as needed.
- Provide mentoring and technical guidance to junior engineers and operational teams.
Qualifications
Bachelor's Degree and 8 years of experience in Database Technologies OR High School Diploma or GED and 12 years of experience in Database Technologies
Technical Skills
- Strong expertise in TLS, HTTPS, certificates, PKI, and encryption protocols
- Hands-on experience with Delphix data masking and virtualization
- Deep understanding of relational databases and data classification/masking strategies
- Understanding of dynamic data masking
- Have knowledge in cloud environment and Delphix deployment in Azure or AWS
- Experience integrating security controls into CI/CD and DevOps pipelines
- Proficiency with scripting/automation (Python, PowerShell, SQL, etc.)
- Knowledge of regulatory and compliance frameworks (PCI DSS, HIPAA, GDPR, etc.)
- Familiar with using ServiceNow and Jira service requests
Professional & Soft Skills
- Ability to communicate complex technical concepts to nontechnical and semitechnical audiences
- Strong stakeholder engagement skills with the ability to influence without authority
- Collaborative mindset with experience working across application, infrastructure, security, and compliance teams
- Risk-based thinking—able to balance security requirements with business needs
- Excellent documentation, presentation, and knowledgesharing skills
- Mentorship and leadership capabilities within technical teams
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Qualifications:Bachelor's Degree and 8 years of experience in Database Technologies OR High School Diploma or GED and 12 years of experience in Database Technologies
Technical Skills
- Strong expertise in TLS, HTTPS, certificates, PKI, and encryption protocols
- Hands-on experience with Delphix data masking and virtualization
- Deep understanding of relational databases and data classification/masking strategies
- Understanding of dynamic data masking
- Have knowledge in cloud environment and Delphix deployment in Azure or AWS
- Experience integrating security controls into CI/CD and DevOps pipelines
- Proficiency with scripting/automation (Python, PowerShell, SQL, etc.)
- Knowledge of regulatory and compliance frameworks (PCI DSS, HIPAA, GDPR, etc.)
- Familiar with using ServiceNow and Jira service requests
Professional & Soft Skills
- Ability to communicate complex technical concepts to nontechnical and semitechnical audiences
- Strong stakeholder engagement skills with the ability to influence without authority
- Collaborative mindset with experience working across application, infrastructure, security, and compliance teams
- Risk-based thinking—able to balance security requirements with business needs
- Excellent documentation, presentation, and knowledgesharing skills
- Mentorship and leadership capabilities within technical teams
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Education:UNAVAILABLEEmployment Type: FULL_TIMEWhat First Citizens Bank employees say
Pay
Benefits
Hours and flexibility
Workplace
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