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Remote Usability Testing Jobs in Delaware (NOW HIRING)

Testing product/software change requests * Develop and maintain product documentation * Develop ... Provide feedback and feature suggestions to improve overall usability of our software products

Remote Usability Testing information

See Delaware salary details

$81.1K

$106.5K

$181.2K

How much do remote usability testing jobs pay per year?

As of Jul 22, 2026, the average yearly pay for remote usability testing in Delaware is $106,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,600.00 and $100,100.00 per year, depending on experience, location, and employer.

What is a Remote Usability Testing job?

A Remote Usability Testing job involves evaluating websites, apps, or digital products from a user's perspective to identify usability issues. Testers complete tasks, provide feedback, and sometimes participate in recorded sessions while interacting with the product. Companies use this feedback to improve user experience. These jobs are often freelance, project-based, and require no specialized skills beyond following instructions and giving clear feedback.

What are the key skills and qualifications needed to thrive in the Remote Usability Testing position, and why are they important?

To thrive in Remote Usability Testing, you need strong analytical skills, a keen eye for user experience (UX) design, and the ability to evaluate digital products or interfaces, typically supported by a background in UX, HCI, or related fields. Familiarity with usability testing tools (such as UserTesting, Lookback, or Optimal Workshop), screen recording software, and possibly UX certification are often advantageous. Excellent communication, attention to detail, and the ability to provide clear, actionable feedback are crucial soft skills. These competencies ensure accurate testing, valuable user insights, and effective collaboration with product teams to improve digital experiences.

What does a typical workday look like for someone in a Remote Usability Testing role?

A typical day in Remote Usability Testing involves planning and conducting tests on websites, apps, or digital products by assigning tasks to users, observing their interactions, and collecting feedback. You may spend time analyzing recorded sessions, documenting usability issues, and compiling comprehensive reports for UX or development teams. Collaboration is often required with designers, product managers, and developers to discuss findings and recommend improvements. The work is primarily independent and remote, but regular virtual meetings or feedback sessions are common to ensure alignment with broader project goals. This structure provides both autonomy and opportunities for impactful contributions to the product development process.

What are popular job titles related to Remote Usability Testing jobs in Delaware? For Remote Usability Testing jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Usability Testing jobs in Delaware look for? The top searched job categories for Remote Usability Testing jobs in Delaware are:
What cities in Delaware are hiring for Remote Usability Testing jobs? Cities in Delaware with the most Remote Usability Testing job openings:
Infographic showing various Remote Usability Testing job openings in Delaware as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 60% Physical, 4% Hybrid, and 36% Remote job distribution, with an average salary of $106,468 per year, or $51.2 per hour.

Jr. Customer Support Engineer

NDM Global Inc

Dover, DE • On-site, Remote

Full-time

Posted 14 hours ago


Job description

Company Description
NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork and strengthening our relationship with customers and each other. We believe our people are what makes us great, and they have the skills and the potential to elevate our customers' experience to the next level.
We believe that hard work and commitment will benefit NDM Global Inc. and also will give all of our employees a sense of pride and accomplishment.
Job Description
We are looking for an individual who loves to help, troubleshoot, and seek out opportunities for improvement. In the Support Engineer position, you will be directly in touch with our customers, which range from small to large businesses. You will be helping our customers to get the best experience possible out of our software solutions.
Applicants must be eligible to work and currently live in the Western United States.
Duties and Responsibilities
  • Take ownership to timely resolution of customer inquiries
  • Investigate and troubleshoot customer inquiries
  • Assist customers to solutions in a timely manner
  • Testing product/software change requests
  • Develop and maintain product documentation
  • Develop training materials, how to guides, solution articles, etc. to support product end users
  • Operate as a subject matter expert on our software products
  • Provide feedback and feature suggestions to improve overall usability of our software products
  • Continuous monitoring of systems utilized
  • Provide excellent customer support
  • Communicate in a clear and professional manner both internally and externally
  • Utilize technical documentation to investigate and resolve problems
  • Actively look for ways to improve and help customers.

Qualifications
Requirements
  • High School Diploma or equivalent
  • Minimum of 6 months experience in SaaS product based customer service role
  • Must live in the Western United States

Skills and Qualifications
  • Self starter mindset
  • Problem solving mentality
  • Excellent communication skills (oral and written)
  • Fluency in the English language, including the meaning and spelling of words, rules of composition, and grammar
  • Able to thrive in a remote working environment including work time, communication both internally and externally, tracking hours, and following procedures

Additional Information
All your information will be kept confidential according to EEO guidelines.