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Remote Usa Based Companies In Colombia Jobs in Iowa

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... companies in the USA, with a strong call center footprint and operations that extend across ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... companies in the USA, with a strong call center footprint and operations that extend across ... Must be authorized to work in the country where the job is based. Subject to the program and ...

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Remote Usa Based Companies In Colombia information

What are remote USA-based companies in Colombia?

Remote USA-based companies in Colombia are businesses headquartered in the United States that hire employees or contractors living in Colombia to work remotely. These companies often seek Colombian talent for roles in technology, customer service, marketing, and more, leveraging time zone compatibility and skilled workforce. Employees typically work from home or co-working spaces and collaborate online, following the U.S. company's policies and work culture. This arrangement allows Colombian professionals to access international opportunities while remaining in their home country.

What are some unique challenges of working for a remote USA-based company while living in Colombia?

One unique challenge is managing time zone differences, as most USA-based companies operate on Eastern or Pacific Time, which may require early morning or late evening meetings in Colombia. Additionally, adapting to a U.S.-centric work culture can take time, especially regarding communication styles and expectations around availability. It's also important to ensure reliable internet connectivity and a productive workspace at home. However, many remote teams use collaboration tools and have flexible schedules to help mitigate these challenges, making remote work both rewarding and manageable.

What are the key skills and qualifications needed to thrive in a remote position at a USA-based company while working from Colombia, and why are they important?

To thrive in a remote role with a USA-based company from Colombia, you generally need strong expertise in your field (such as software development, customer support, or digital marketing) along with fluency in English and a relevant degree or experience. Familiarity with remote collaboration tools like Slack, Zoom, Google Workspace, and project management platforms is typically required. Excellent communication, self-motivation, and time management skills set standout candidates apart in a distributed work environment. These skills and qualifications are crucial for effective cross-border collaboration, meeting expectations, and ensuring productivity in a remote, multicultural setting.

What are popular job titles related to Remote Usa Based Companies In Colombia jobs in Iowa?

For Remote Usa Based Companies In Colombia jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Usa Based Companies In Colombia jobs in Iowa look for?

The top searched job categories for Remote Usa Based Companies In Colombia jobs in Iowa are:

What cities in Iowa are hiring for Remote Usa Based Companies In Colombia jobs?

Cities in Iowa with the most Remote Usa Based Companies In Colombia job openings:

Remote Usa Based Companies In Colombia jobs near you
Infographic showing various Remote Usa Based Companies In Colombia job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Service Delivery Manager - Remote - USA

FullStack Labs

Des Moines, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

About FullStack
FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value every step of the way. With now over 600 customers in North America, FullStack is one integrated partner for all your AI engineering needs. With FullStack, you move forward with confidence.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.1-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We are looking for a hands-on, service-minded Delivery Manager to own the enterprise application support and BAU (business-as-usual) enhancement engagement for a global agricultural science client's R&D IT organization. This is not a build-from-zero software program. It is a live operations engagement spanning three connected workstreams: a consolidated Level 1 service desk that acts as the single point of contact for triage, basic troubleshooting, and service requests; domain-aligned Level 2 specialists across six application portfolios who take L1 escalations and drive complex resolution; and a stream of low-risk minor enhancements delivered by that same L2 team alongside the ticket queue. Our teams are folded into the client's existing support model and interface directly with their internal Level 3 engineering, product, and platform teams.
You are the escalation path above the Project Manager and the person accountable when a priority-one incident lands, when an SLA is at risk, when a staffing or billing issue arises, or when the client identifies a gap in our delivery. You own the client relationship from executive sponsor and procurement through to tactical application and business unit managers, you own engagement financials and SOW compliance, and you own the people: staffing decisions, coverage, performance, and retention across a team distributed between the United States and Colombia working US Eastern hours.
What We Are Looking For
  • 8+ Years in Delivery Leadership, Including Managed Services: Track record as a Delivery Manager, Engagement Manager, or Service Delivery Manager owning an application support, service desk, or managed services engagement, not solely project or product delivery.
  • Contractual SLA Ownership: Direct experience owning SLAs written into a client contract: negotiating targets, defending measurement definitions, reporting attainment, and handling the commercial consequences of a miss.
  • ITSM Operating Fluency: Working command of incident, problem, request, and change management in ServiceNow, Jira Service Management, or equivalent, including P1 through P4 triage, queue and backlog management, major incident process, RCA (root-cause-analysis) discipline, and knowledge management.
  • Dual-Mode Delivery Cadence: Comfortable running a ticket-driven operations queue and a sprint-based enhancement backlog at the same time, with the Agile and Jira fluency to keep both measurable and visible.
  • Distributed and Nearshore Team Leadership: Experience leading teams split across the United States and LATAM, or comparable distributed models, aligned to a client time zone, including shift coverage and cross-cultural people management.
  • Commercial and Financial Ownership: Comfortable owning engagement financials under a fixed-fee structure: capacity and utilization planning, forecast against actual, margin protection, and scope change discipline.
  • Transition and Takeover Experience: Has taken over support scope from an outgoing vendor or an internal team, ideally under a compressed knowledge transfer window with a hard cutover date.
  • Multi-Level Communication: Able to run a budget and progress review with a client sponsor and de-escalate a difficult conversation with a frustrated application owner on the same day, in fluent professional English. Spanish is an advantage for leading Colombia-based team members.
  • Scientific or R&D Application Exposure (Preferred): Familiarity supporting laboratory, genomics, data platform, or other scientific and regulated enterprise applications. Not required, but it shortens ramp time considerably.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
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About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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