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Remote Unified Communications Analyst Jobs (NOW HIRING)

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Senior UC Engineer

Los Angeles, CA · On-site +1

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Senior UC Engineer

New York, NY · On-site +1

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Senior UC Engineer

Chicago, IL · On-site +1

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

UC Field Support Engineer

Camp Springs, MD · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Cisco Unified Communications infrastructure, and Microsoft Teams collaboration services ... Ability to analyze performance data, service trends, and workload metrics. * Excellent ...

UC Field Support Engineer

Camp Springs, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Cisco Unified Communications infrastructure, and Microsoft Teams collaboration services ... Ability to analyze performance data, service trends, and workload metrics. * Excellent ...

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

Remote - FL Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 ... Cisco Unified Communications Manager (CUCM): * Manage and maintain the CUCM telephony ...

... analyst relations function. This role sits inside a lean, high-functioning corporate communications ... You'll work closely with marketing and product marketing through a unified editorial calendar and ...

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

... analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in ... Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and ...

Telecommunications Lead

VA · On-site +1

$44K - $57K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... unified communications platforms, ensuring alignment with enterprise architecture standards and ...

Unified is seeking a highly motivated and results-oriented individual to join our growing AdOps ... Analyze campaign performance, generate insights, and present recommendations to internal teams.

Unified is seeking a highly motivated and results-oriented individual to join our growing AdOps ... Analyze campaign performance, generate insights, and present recommendations to internal teams.

Showing results 21-40

Remote Unified Communications Analyst information

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$46K

$93.6K

$121K

How much do remote unified communications analyst jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote unified communications analyst in the United States is $93,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $105,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Remote Unified Communications Analyst jobs?

Cities with the most Remote Unified Communications Analyst job openings:

What are the most commonly searched types of Unified Communications Analyst jobs?

The most popular types of Unified Communications Analyst jobs are:

What states have the most Remote Unified Communications Analyst jobs?

States with the most job openings for Remote Unified Communications Analyst jobs include:

Infographic showing various Remote Unified Communications Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $93,594 per year, or $45 per hour.

Senior UC Engineer

Miratech

On-site, Remote

Full-time

Medical

Posted 9 days ago


Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business units and stakeholders to ensure platforms remain reliable, secure, and well supported.
The candidate will serve as a key point of contact for incident management and vendor escalation across UC platforms, partnering with Cisco, telecom carriers, and other vendors to resolve issues quickly and minimize service impact. The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams Meetings, monitoring platform health through observability and logging tools such as Splunk, and managing Call Detail Records (CDR) for reporting, troubleshooting, and compliance purposes.
The successful candidate will be required to demonstrate flexibility to support weekend maintenance and engineering changes as needed.
Responsibilities:
  • Support and administer Cisco Webex Calling and Webex Contact Center platforms in production.
  • Manage and support Voice Recording platforms and ensure compliance with recording requirements.
  • Support Trading Turret systems (IPC Connexus) for trading floor voice communications.
  • Manage relationships and technical coordination with Telecom Service Providers.
  • Configure, support, and troubleshoot SIP Trunking connectivity across the environment.
  • Lead incident management for UC platform issues, including triage, escalation, and resolution.
  • Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors.
  • Coordinate with business units and stakeholders on UC service requirements, changes, and incidents.
  • Support Red Sky (E911) emergency calling services and compliance requirements.
  • Support Microsoft Teams Meetings and related collaboration services.
  • Monitor UC platform health using observability and logging tools (Splunk).
  • Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.
  • Demonstrate flexibility to work weekends and off-hours as needed to support planned engineering changes, maintenance windows, and critical deployments.
  • Continuously enhance documentation quality and drive knowledge-sharing practices across the team to reduce tribal knowledge and improve onboarding.

Qualifications
  • 10+ years of experience in Unified Communications engineering/support roles.
  • Hands-on experience with Cisco Webex Control Hub administration.
  • Strong knowledge of Webex Calling and Webex Contact Center architecture.
  • Familiarity with voice recording functionality and platforms.
  • Knowledge of network connectivity fundamentals as they relate to UC services.
  • Basic knowledge of network routing and bandwidth management.
  • Experience with UC observability and monitoring practices.
  • Experience with Splunk logging for UC platform monitoring.
  • Experience with CDR (Call Detail Record) management and analysis.
  • Experience with SIP Trunking and Telecom Service Provider coordination.
  • Experience with incident management and vendor escalation processes.

Nice to have:
  • Ability to use Copilot and other AI productivity tools to improve efficiency and productivity in day-to-day engineering and support work
  • Experience with trading floor communications/turret systems (IPC Connexus or similar) is a plus.
  • Experience with E911 solutions (Red Sky or similar) is a plus.
  • Experience working with Microsoft Teams Meetings/collaboration platforms.
  • Relevant Cisco certifications (e.g., CCNP Collaboration or similar) preferred.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.