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Remote Unified Communications Analyst Jobs (NOW HIRING)

The AES Group

Business System Analyst

Salem, OR · Remote

Remote - USA Let's create our future together at The AES Group! About The AES Group The AES Group ... Unified Communications (UC) environment. This is an exciting opportunity to play a key role in ...

Miratech

Senior UC Engineer

Los Angeles, CA · On-site +1

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Valsoft Corporation

Account Executive

... unified communications analytics solution possible, and to make collaborating with us a refreshingly easy and enjoyable experience. Variphy has been remote from day one. Our entire team - product ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Miratech

Senior UC Engineer

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Miratech

Senior UC Engineer

New York, NY · On-site +1

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Miratech

Senior UC Engineer

Chicago, IL · On-site +1

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

Remote - FL Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 ... Cisco Unified Communications Manager (CUCM): * Manage and maintain the CUCM telephony ...

Cccis

Director, External Communications

... analyst relations function. This role sits inside a lean, high-functioning corporate communications ... You'll work closely with marketing and product marketing through a unified editorial calendar and ...

Maximus

Telecommunications Lead

VA · On-site +1

$44K - $57K/yr

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... unified communications platforms, ensuring alignment with enterprise architecture standards and ...

GCI

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

... analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in ... Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and ...

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How much do remote unified communications analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote unified communications analyst in the United States is $93,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $105,500.00 per year, depending on experience, location, and employer.

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Remote Unified Communications Analyst jobs near you
Infographic showing various Remote Unified Communications Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $93,594 per year, or $45 per hour.

IT Unified Commmunications Engineer I

Iselin, NJ • Remote

Hackensack Meridian Health
See more jobs at Hackensack Meridian Healthexternal

$83K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Assist with implementation and testing of new UC solutions and technologies.

  • Support and maintain UC infrastructure including Cisco Networking components, Contact Center, and VoIP technologies.

  • Work with team members, support teams, and vendors to resolve incidents and handle basic service requests.

Hackensack Meridian Health rating

7.8

Company rating: 7.8 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

137th of 898 rated healthcare providers

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Digital Technology Services (DTS) Unified Communications (UC) Engineer I is responsible for analytical tasks and activities associated with the organization's voice communication infrastructure as part of the Hackensack Meridian Health (HMH) UC Team. The scope of responsibility for this position includes, but is not limited to the configuration, deployment, testing, maintenance, monitoring and troubleshooting of telecommunications network components to provide secure, highly-available services for local and remote locations. Duties also entail quality assurance and testing of transmission mediums and infrastructure components. Performs work primarily under direct supervision. Handles basic issues and problems, and refers more complex issues to higher-level staff.

This position can require you to travel to different Hackensack Meridian Health facilities throughout the state of New Jersey. 


A day in the life of a Digital Technology Services (DTS) Unified Communications (UC) Engineer I at Hackensack Meridian Health includes:

  • Follows direction to assist with implementation and testing of new UC solutions and technologies.
  • Supports and maintains UC infrastructure including Cisco Networking components, Contact Center and VoIP technologies.
  • Work closely with HMH Team Members, DTS support teams, and vendors to resolve incidents in a timely manner.
  • Handles basic service requests and works with customers to provide training and user guides as needed.
  • Contribute to the documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, job aids, and user guides.
  • Participate in project management activities as assigned.
  • Participate in the UC On-Call program.
  • Other duties and/or projects as assigned.
  • Adheres to HMH organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

  • Bachelor's degree in IT, Computer Science, Management Information Systems, or other related area of study; An applicable technical certificate; Or equivalent related work experience may be accepted.
  • Minimum of 3 years of progressive experience in Unified Communications/PBX user administration and data communications installation.
  • Hands-on experience and proficient with the following technologies and systems:
    • Cisco IP Phones
    • Cisco Communications Manager (CUCM)
    • Cisco Jabber
    • Cisco Unity Connection (CUC)
    • Cisco Instant Message & Presence Server (IM&P)Cisco Contact Center Express (UCCX) (CUCM integration and base configuration )
    • Cisco IOS Gateways with Media Gateway Control Protocol (MGCP) and Session Initiation Protocol (SIP) SIP/MGCP Voice Gateways
    • SIP Trunking
    • Cisco Unified Survivable Remote Site Telephony
    • Cisco Mobile & Remote Access
  • Detail oriented, strong analytical thinking and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Proficient computer skills that include but are not limited to Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

  • One or more years of prior experience in IT related discipline.
  • Healthcare experience. 

Licenses and Certifications Preferred:

  • Cisco Certified Network Professional (CCNP) Collaboration.
  • Information Technology Infrastructure Library (ITIL) 4 Foundation certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!   


Minimum rate of $83,782.40 Annually
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

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