Benefits:- Competitive salary
- Opportunity for advancement
- Training & development
Job Title: Business Systems Analyst
Location: Remote โ USA
Letโs Create Our Future Together at The AES GroupThe AES Group is a technology solutions company with over 20 years of experience delivering innovative digital transformation initiatives across cloud, data, AI, infrastructure, and emerging technologies.
Why Join Us?We are hiring an experienced
Business Systems Analyst to support a strategic Unified Communications transformation initiative. This role offers the opportunity to contribute to a large-scale platform modernization effort, collaborate with cross-functional technology teams, and influence solution design, requirements strategy, and successful implementation.
What Youโll Gain- Opportunity to support a major Unified Communications platform transformationย
- Exposure to enterprise-level systems, integrations, and architecture discussionsย
- Collaborative environment with business, technical, development, and QA teamsย
- Ability to influence requirements, solution design, and delivery outcomesย
- Hands-on involvement in modern analysis, testing, and governance practicesย
Position SummaryWe are seeking a skilled
Business Systems Analyst to support the planning, analysis, documentation, and implementation of a new Unified Communications platform. The ideal candidate will translate business needs into clear system requirements, facilitate solution discussions, and ensure alignment across project teams throughout the delivery lifecycle.
This role requires strong analytical thinking, excellent documentation skills, and the ability to work closely with business analysts, developers, testers, architects, and infrastructure teams.
Key ResponsibilitiesBusiness Analysis & Requirements Management- Support the development of Statements of Work for system integration and platform implementation activitiesย
- Participate in requirements gathering sessions with business and technical stakeholdersย
- Analyze business needs and translate them into detailed System Requirements Documentsย
- Create process flows, system impact assessments, functional specifications, and documentation artifactsย
- Identify and document functional and non-functional system requirementsย
- Ensure requirements are clearly communicated to development and delivery teamsย
Solution Design & Collaboration- Identify stakeholders and collaborate with Information Systems teams to design effective solutionsย
- Facilitate solution design sessions with developers, architects, analysts, and QA teamsย
- Create screen layouts, wireframes, and user interface mockups to support developmentย
- Conduct peer reviews and incorporate feedback into requirements documentationย
- Support teams throughout the full solution lifecycleย
Testing & Quality Assurance- Lead requirements walkthroughs with development and testing teamsย
- Review test coverage and help prioritize QA scenariosย
- Analyze defects, identify root causes, and recommend corrective actionsย
- Validate that delivered solutions meet documented business and system requirementsย
Project Support & Governance- Track deliverables, milestones, and requirements-related activitiesย
- Provide effort estimates and support project planningย
- Manage change requests and maintain requirements traceabilityย
- Support governance processes and ensure documentation accuracyย
Required Qualifications- Proven experience as a Business Systems Analyst, Systems Analyst, or similar roleย
- Strong experience gathering, analyzing, and documenting business and system requirementsย
- Experience creating SRDs, process flows, functional specifications, and related documentationย
- Ability to facilitate requirements workshops and solution design discussionsย
- Experience supporting SDLC methodologiesย
- Strong analytical, problem-solving, communication, and collaboration skillsย
- Experience working with developers, testers, architects, and business stakeholdersย
Preferred Qualifications- Experience with telephony infrastructure or Unified Communications platformsย
- Familiarity with technical architecture diagrams and system integration conceptsย
- Experience supporting enterprise technology transformation initiativesย
- Knowledge of requirements management and change control processesย
- Experience with wireframes, screen mockups, and UI documentationย
Success Factors- Strong attention to detail and documentation qualityย
- Ability to manage multiple priorities in a fast-paced environmentย
- Excellent stakeholder management and facilitation skillsย
- Proactive problem-solving mindset and commitment to successful deliveryย
Ready to make an impact? Apply now and join us on our journey!This is a remote position.