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Remote Ubiquiti Jobs in Delaware (NOW HIRING)

cookboardman

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

End-user support (Desk Side / Remote Support) * Microsoft 365 administration and security ... Ubiquiti * Knowledge of premise security systems (access control, cameras/VMS) and/or AV support ...

cookboardman

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

End-user support (Desk Side / Remote Support) * Microsoft 365 administration and security ... Ubiquiti * Knowledge of premise security systems (access control, cameras/VMS) and/or AV support ...

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Remote Ubiquiti information

What is a remote Ubiquiti specialist?

A Remote Ubiquiti specialist is a professional who configures, manages, and troubleshoots Ubiquiti networking equipment, such as UniFi access points, switches, and security gateways, from a remote location. They provide support for network setup, optimization, security, and monitoring, often using remote management platforms. This role typically involves assisting businesses or individuals in maintaining reliable and secure wireless and wired networks without being physically present on site.

What are the key skills and qualifications needed to thrive as a remote Ubiquiti network engineer?

To thrive as a Remote Ubiquiti Network Engineer, you need expertise in network design, troubleshooting, and a strong understanding of Ubiquiti hardware and wireless technologies, often supported by certifications like Ubiquiti UEWA or equivalent experience. Familiarity with UniFi Controller, EdgeOS, remote management tools, and VPNs is typically essential for managing and configuring distributed network environments. Excellent problem-solving, communication, and self-motivation skills set top candidates apart in remote roles. These skills and qualities are crucial for ensuring reliable network performance and efficient support in decentralized and client-focused settings.

What challenges might I face when working remotely as a Ubiquiti network engineer, and how can I overcome them?

Working remotely as a Ubiquiti network engineer often involves troubleshooting and configuring devices without being physically present on-site, which can make diagnosing certain issues more complex. Effective communication with on-site staff is critical, as you'll frequently need their assistance for physical tasks like resets or cable checks. Utilizing robust remote management tools, maintaining thorough documentation, and scheduling regular check-ins with clients or team members can help mitigate these challenges and ensure smooth network operations.

What is the difference between Remote Ubiquiti vs Remote Network Technician?

AspectRemote UbiquitiRemote Network Technician
CertificationsUbiquiti certifications, networking certificationsCompTIA Network+, Cisco CCNA, similar certifications
Work EnvironmentRemote, technical support, installation, configurationRemote, troubleshooting, network setup, maintenance
Industry UsageTelecommunications, ISPs, enterprise networksIT services, network providers, corporate IT

Remote Ubiquiti and Remote Network Technicians both require networking knowledge and certifications. While Remote Ubiquiti specialists focus on configuring and supporting Ubiquiti devices, Remote Network Technicians handle broader network troubleshooting and setup. Both roles are often remote and serve similar industries, but their specific device focus and certifications differ slightly.

Does remote Ubiquiti offer remote positions?

Remote Ubiquiti positions are available in roles such as technical support, network engineering, and sales, often requiring familiarity with networking equipment and remote collaboration tools. These roles typically offer flexible schedules and may require relevant certifications or experience in Ubiquiti products. Availability depends on current company openings and regional policies.

What are the most commonly searched types of Ubiquiti jobs in Delaware?

The most popular types of Ubiquiti jobs in Delaware are:

What are popular job titles related to Remote Ubiquiti jobs in Delaware?

For Remote Ubiquiti jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Ubiquiti jobs in Delaware look for?

The top searched job categories for Remote Ubiquiti jobs in Delaware are:

What cities in Delaware are hiring for Remote Ubiquiti jobs?

Cities in Delaware with the most Remote Ubiquiti job openings:

Remote Ubiquiti jobs near you
Infographic showing various Remote Ubiquiti job openings in Delaware as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Senior Systems Engineer

cookboardman

Wilmington, DE • Remote

$101K - $138K/yr

Full-time

Posted 14 days ago

Job description

The Senior Systems Engineer is responsible for the execution of the strategic vision for our MS area. You will help to identify new opportunities that create value for the company and are aligned with our vision.

Job Functions

  • Define and continuously improve the service delivery model (SLA design, escalation paths, workflows, documentation standards).
  • Manage MS P&L performance, including margins, labor utilization, and recurring revenue targets.
  • Partner with leadership to set quarterly goals and operational KPIs.
Service Delivery & Operations
  • Ensure consistent, high-quality execution of core MS:
    • End-user support (Desk Side / Remote Support)
    • Microsoft 365 administration and security
    • Endpoint protection / patching / monitoring
    • Backup & disaster recovery
    • Network management (firewalls, switching, Wi-Fi)
  • Implement and maintain MS best practices for ticketing, documentation, change management, and incident response.
  • Lead tool standardization across security stack, backup, and remote access.
Customer Success & Account Management
  • Serve as escalation point for high-impact incidents and customer issues.
  • Conduct onboarding/offboarding for new managed services clients, including discovery and baseline documentation.
  • Proactively identify risks, improvement opportunities, and upsell paths aligned to customer outcomes.
Technical Leadership (Hands-On as Needed)
  • Provide escalation support when required.
  • Guide technical standards for:
    • Networking design and implementation
    • Microsoft 365
    • Security controls (MFA, conditional access, endpoint protection, DNS filtering)
    • Backup/DR configurations and testing
  • Support project-to-managed handoff for completed cabling/security/AV installs to ensure ongoing service continuity.
Team Leadership & Development
  • Lead, coach, and develop MSP staff.
  • Create training paths and technical standards so the team can scale effectively.
  • Participate in hiring decisions and performance management for MS roles.
Sales Enablement & Growth Support
  • Partner with sales and leadership to scope new opportunities and build proposals.
  • Support estimating and packaging for managed services bundles (per-user, per-device, hybrid models).
  • Assist with cross-selling where MS creates added value (e.g., cybersecurity upgrades network refresh, camera/VMS support, AV monitoring).
Minimum Qualifications
  • Experience in a small MSP or small integrator environment (structured cabling, security, AV)
  • Familiarity with common MSP tooling (examples): ConnectWise, Autotask, HaloPSA, Datto, NinjaOne, Kaseya, Huntress, SentinelOne, Sophos, Fortinet, Meraki, Ubiquiti
  • Knowledge of premise security systems (access control, cameras/VMS) and/or AV support models
  • Certifications (preferred): Network+, Security+, Microsoft, Fortinet NSE, Cisco, ITIL, etc.
Knowledge, Skills and Abilities
  • 5+ years in IT support / systems / network administration, including managed services experience
  • 1+ years leading a team OR demonstrated ownership of service delivery operations
  • Strong working knowledge of:
    • Microsoft 365
    • Business networking (firewalls, switching, VLANs, Wi-Fi)
    • Endpoint management, patching, and remote support tools
    • Backup/DR concepts and execution
    • Cybersecurity fundamentals (MFA, EDR, phishing protection, least privilege)
  • Strong customer communication and escalation management skills
  • Ability to document processes, improve systems, and drive consistency
Physical Demands
While performing the duties of this position, the Senior Systems Engineer is frequently required to sit for extended periods of time; talk; hear; listen and use hands, arms and fingers. This position also requires the ability to travel for customer meetings and jobsite walk-thru. During site visits, you may be required to wear PPE (safety glasses, hard hats, safety shoes, gloves and hearing protection).
 
Work Environment
May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.
 
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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