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Remote Uber Customer Service Representative Jobs (Flexible Options) Near Me

Global Channel Management

Customer Service Rep

Mason, OH · Remote

$15 - $20.50/hr

REMOTE LOCAL CANDIDATES , Mason, OH Customer Service Rep duties: * The CSR provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to ...

Aspire Lifestyles

Be Seen First

Remote Customer Service Representative

Orlando, FL · Remote

$18 - $20/hr

Remote Customer Service Representative Location: Remote - USA Start Date: June/ July 2026 Position Type: Permanent, Full-Time Pay Range: $18.00 - $20.00 USD per hour This is a newly created permanent ...

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Remote Uber Customer Service Representative jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Reading, PA • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 425 rated business services

Job description

Description

The  Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  •  Customer/Client Focus
  •  Communication Proficiency
  •  Confidentiality/Integrity
  •  Teamwork Orientation
  •  Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

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