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Remote Triage Nursing Jobs in Raleigh, NC (NOW HIRING)

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Remote Triage Nursing information

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$12

$30

$50

How much do remote triage nursing jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote triage nursing in Raleigh, NC is $30.72, according to ZipRecruiter salary data. Most workers in this role earn between $23.85 and $35.05 per hour, depending on experience, location, and employer.

What is remote triage nursing?

Remote triage nursing involves licensed nurses assessing patients' symptoms and medical needs over the phone or through digital platforms. These nurses use established protocols to determine the urgency of a patient's condition and advise on appropriate care, such as self-care at home, visiting a healthcare provider, or seeking emergency services. Remote triage nurses play a crucial role in ensuring patients receive timely and accurate medical guidance, often serving as the first point of contact in the healthcare system. This role requires strong communication skills, clinical knowledge, and the ability to make critical decisions without an in-person assessment.

What are the key skills and qualifications needed to thrive as a remote triage nurse, and why are they important?

To thrive as a Remote Triage Nurse, you need a solid nursing background, current RN licensure, and strong assessment and critical thinking skills. Familiarity with telehealth platforms, electronic health records (EHRs), and telephone triage protocols is typically required. Excellent listening, clear communication, and empathy are vital soft skills for accurately assessing patient needs without in-person contact. These competencies ensure safe, timely care decisions and effective patient guidance in a remote healthcare environment.

What are some common challenges remote triage nurses face, and how can they overcome them?

Remote triage nurses often encounter challenges such as assessing patient conditions without a physical exam, managing high call volumes, and ensuring clear communication over the phone or video. To overcome these challenges, nurses rely on strong clinical judgment, detailed questioning techniques, and effective use of triage protocols. Building confidence in remote assessment skills, staying organized, and participating in ongoing training can help nurses provide safe and accurate advice while maintaining a high standard of patient care.

What is the difference between Remote Triage Nursing vs Remote Medical Call Center Agent?

AspectRemote Triage NursingRemote Medical Call Center Agent
CredentialsRegistered Nurse (RN) license, triage certificationBasic healthcare training, customer service skills
Work EnvironmentHealthcare settings, telehealth platformsCall centers, customer support environments
Employer & IndustryHospitals, clinics, telehealth providersInsurance companies, healthcare support services

Remote Triage Nursing involves licensed RNs providing clinical assessments and advice via telehealth, while Remote Medical Call Center Agents handle general health inquiries and support without clinical judgment. Both roles require healthcare knowledge but differ in certification and scope of practice.

Can a remote triage nurse work from home?

Yes, remote triage nurses typically work from home, using telehealth platforms and communication tools to assess patient symptoms and provide guidance. They need strong communication skills, relevant nursing certifications, and access to a reliable internet connection to perform their duties effectively.

How much do remote triage nurses make?

Remote triage nurses typically earn between $60,000 and $80,000 annually, depending on experience, certifications, and employer. Some may also receive additional benefits such as flexible schedules and opportunities for overtime or bonuses.

How to become a remote triage nurse?

To become a remote triage nurse, you typically need to hold a valid registered nurse (RN) license, gain experience in clinical settings, and complete training in telehealth or triage protocols. Strong communication skills, proficiency with electronic health records, and certification in basic life support (BLS) are also often required.

What are popular job titles related to Remote Triage Nursing jobs in Raleigh, NC?

For Remote Triage Nursing jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Triage Nursing jobs in Raleigh, NC look for?

The top searched job categories for Remote Triage Nursing jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Triage Nursing jobs?

Cities near Raleigh, NC with the most Remote Triage Nursing job openings:

Remote Triage Nursing jobs near you
Infographic showing various Remote Triage Nursing job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 14% Part Time, and 22% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $63,898 per year, or $30.7 per hour.

Remote Registered Nurse (RN) Case Manager

Valeris

Raleigh, NC • Remote

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.
As a Nurse Advocate you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Nurse Advocate will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience.
Key Responsibilities:
  • Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
  • Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.
  • Enable patients by providing them with information and education about:
    • their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information
    • proper administration and dosing of prescribed therapy
    • calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient
    • support to help better manage the stress involved in their diagnosis.
    • Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.
  • Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
  • Utilize Valeris’ values as the driving force behind the team’s success
  • On time adherence to training deadlines for all corporate policies and procedures
  • Ensure all SOPs are followed with consistency
  • Perform additional tasks or projects as assigned
​Qualifications:
  • Must have active RN licensure in current state of practice.
  • 2-3 years of nursing experience with relevant disease state experience preferred.
  • Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
  • Case management or Clinical Trial Nurse experience, a plus.
  • Bachelor's degree preferred.
  • Remote work eligibility is subject to all work from home criteria met and based on business need.
Physical Demands amp; Work Environment
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
  • Although very minimal, flexibility to travel as needed is preferred.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Why Work for Valeris?
We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
  • Additional health support, including telehealth and Employee Assistance Program (EAP) services
  • Company match on Health Savings Account contributions
  • Free Basic Life and AD amp;D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
  • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
  • Paid Time Off (PTO) and Sick Leave to support work-life balance
  • Team members receive nine paid holidays plus two floating holidays
  • Opportunities for advancement in a company that supports personal and professional growth
  • A challenging, stimulating work environment that encourages new ideas
  • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
  • A mission-driven, inclusive culture where your work makes a meaningful impact
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Important Notice

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @valeris.com, @echo.newtonsoftware.com email address regarding next steps in our interview process.

Please Note:
  • PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com, @pharmacord.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
  • We will never request your bank account information at any stage of the hiring process.
  • We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com

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