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Remote Triage Jobs in Raleigh, NC (NOW HIRING)

Sageworks

Cybersecurity Operator

Raleigh, NC · On-site +1

This role reports to the Director, Security Operations and is hybrid-remote based in our Raleigh, NC office. What You'll Do: Alert Monitoring & Incident Triage * Monitor security alerts across SIEM ...

Abrigo

Cybersecurity Operator

Raleigh, NC · On-site +1

This role reports to the Director, Security Operations and is hybrid-remote based in our Raleigh, NC office. What You'll Do: Alert Monitoring & Incident Triage * Monitor security alerts across SIEM ...

Abrigo

Cybersecurity Operator

Raleigh, NC · On-site +1

This role reports to the Director, Security Operations and is hybrid-remote based in our Raleigh, NC office. What You'll Do : Alert Monitoring & Incident Triage * Monitor security alerts across SIEM ...

Valeris

Executive Case Manager (Remote)

Raleigh, NC · Remote

Triage patients to internal or external resources as appropriate. * Personalized Case Management ... Remote work eligibility is subject to all work from home criteria met and based on business need ...

Sageworks

IT Assurance Specialist

Raleigh, NC · On-site +1

This remote-first role is primarily based in Raleigh, NC, with quarterly on-site team engagements ... triage vendor alerts for escalation. What You'll Need: * Degree in Information Systems ...

Abrigo

IT Assurance Specialist

Raleigh, NC · On-site +1

This remote-first role is primarily based in Raleigh, NC, with quarterly on-site team engagements ... triage vendor alerts for escalation. What You'll Need: * Degree in Information Systems ...

New

Redhat

Software Quality Engineer

Raleigh, NC · On-site +1

$113K - $158K/yr

Triage and debug testing failures, coordinating with product teams on root cause analysis. What You ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

Abrigo

IT Assurance Specialist

Raleigh, NC · On-site +1

This remote-first role is primarily based in Raleigh, NC, with quarterly on-site team engagements ... triage vendor alerts for escalation. What You'll Need: * Degree in Information Systems ...

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All JobsRemote Triage JobsRemote Triage Jobs in Raleigh, NC

Remote Triage information

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How much do remote triage jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote triage in Raleigh, NC is $30.72, according to ZipRecruiter salary data. Most workers in this role earn between $23.85 and $35.05 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote triage roles often pay between $15 and $25 per hour, so earning $2000 weekly typically requires working around 80 hours at the higher end of this range. Increasing income may involve gaining relevant certifications, developing strong communication skills, and working multiple shifts or finding higher-paying opportunities within the field.

Is remote triaging legit?

Remote triaging is a legitimate job role that involves assessing and prioritizing patient or customer needs remotely, often using specialized software and communication tools. It typically requires relevant training or certifications and can be part-time or full-time employment, depending on the employer. As with any job opportunity, it is important to verify the employer's credibility to avoid scams.

What are the key skills and qualifications needed to thrive in the Remote Triage position, and why are they important?

To thrive as a Remote Triage professional, you need a solid understanding of medical terminology, clinical assessment protocols, and strong decision-making abilities, usually supported by a healthcare-related degree or certification. Experience with telehealth platforms, electronic health records (EHR), and secure communication systems is commonly required. Excellent communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure accurate patient assessment, effective remote coordination, and high-quality care delivery from a distance.

What is a Remote Triage job?

A Remote Triage job involves assessing and prioritizing incoming inquiries, such as medical cases or IT issues, to determine the urgency and appropriate next steps. Professionals in this role analyze symptoms, reports, or requests and direct them to the correct department or provide immediate guidance. These roles are common in healthcare, tech support, and emergency services, helping to streamline response times and improve efficiency. Strong communication, critical thinking, and problem-solving skills are essential for success in remote triage positions.

What does a typical day look like for someone in a Remote Triage role?

A typical day for a Remote Triage professional involves reviewing patient information, conducting virtual assessments via phone or video, and prioritizing cases according to urgency. You will interact with patients to gather symptoms, offer medical advice, and route them to the appropriate level of care or specialist as needed. Collaboration with healthcare providers and administrative teams is common to ensure seamless care coordination. The remote setting often allows for flexible scheduling, but it also demands strong organizational skills and the ability to manage multiple cases efficiently.

What is a remote triage?

A remote triage involves assessing and prioritizing patient or client needs from a remote location, often using phone, email, or online systems. It is commonly used in healthcare, customer support, and technical fields to determine the urgency of issues and direct appropriate responses, often requiring communication skills and familiarity with triage protocols.

How can I make 70000 a year working from home?

A remote triage role can pay around $70,000 annually, especially with experience, specialized skills, and certifications in healthcare or technical support. Achieving this salary often requires working full-time, demonstrating strong communication and problem-solving skills, and possibly handling high-volume or complex cases. Advancing in this field may involve gaining relevant certifications or additional training to increase earning potential.
What are popular job titles related to Remote Triage jobs in Raleigh, NC? For Remote Triage jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Triage jobs in Raleigh, NC look for? The top searched job categories for Remote Triage jobs in Raleigh, NC are:
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Remote Triage jobs near you
Infographic showing various Remote Triage job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $63,898 per year, or $30.7 per hour.
Care Management Department of Social Services Liaison (Full time Remote, North Carolina Based)

Care Management Department of Social Services Liaison (Full time Remote, North Carolina Based)

Alliance Health

Smithfield, NC • On-site, Remote

$28.96 - $37.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

This individual serves as the primary liaison with the Division of Social Services, coordinating outreach, distributing materials, understanding the scope of services and programs, coordinating through local DSS offices, and serving as a primary contact to triage and escalate member specific or BH I/DD Tailored Plan questions.

This position is fulltime remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office may be required. 

 Responsibilities and Duties

Assist Members with gaining access to services

  • Work with the various Division of Social Services in the Alliance catchment area to provide education, coordination, triage/escalation support, and technical assistance
  • Collaborate with member’s assigned Care Manager to assist with coordination across identified member supports, providers, and community service agencies
  • Address barriers to accessing resources, services and programs
  • Participate in treatment team meetings as needed with the member’s Care Team
  • Provide recommendations to improve access to services and the coordination of care between Alliance and DSS

Coordinate care with DSS

  • Participate in regularly scheduled meetings with DSS representatives to review members who are in need of a mental health residential placement/service, identify placement/service needs, and barriers to placement/services

Coordinate with Provider Networks

  • Work collaboratively with Provider Networks, the Care Manager, and other Alliance support staff to identify vacancies and establish single-case agreements with out-of-network providers when necessary

Travel

  • Travel between Alliance offices, attending meetings on behalf of Alliance, participating in Alliance sponsored events, etc. may be required
  • Travel to meet with members, providers, stakeholders, attend court hearings etc. is required

Minimum Requirements

Bachelor’s degree from an accredited college or university in Human Services field and two (2) years of post-bachelor’s degree MH/DD/SA experience with the population served

Or

Bachelor’s degree from an accredited college or university in Non-Human Services field and four (4) years of post-bachelor’s degree MH/DD/SA experience with the population served

Or

Master’s Degree from an accredited college or university in Human Services field and one (1) year of post graduate degree MH/DD/SA experience with the population served

Or 

Fully or Provisionally Licensed in the State of North Carolina as a LCSW, LCMHC, LPA, or LMFT 

Or

Licensed Registered Nurse (RN) in the State of North Carolina with four (4) years of MH/DD/SA experience with the population served

Preferred: 

Knowledge and experience collaborating with county departments of social services, department of juvenile justice, crisis response, and community-based treatment providers including training highly preferred. NACCM, NADD-Specialist and/or CBIS Certification

Knowledge, Skills, and Abilities

  • Knowledge of System of Care Principles
  • Knowledge of Managed Care Principles
  • Knowledge of Medicaid basic, enhanced MHSUD, and waiver benefits plans
  • High level of diplomacy and discretion
  • Microsoft Office Skills
  • Excellent Communication Skills
  • Care Management 
  • Community Inclusion
  • Knowledge of Housing

Employment for this position is contingent upon a satisfactory background and MVR (Motor Vehicle Registration) check, which will be performed after acceptance of an offer of employment and prior to the employee's start date.

Salary Range

$28.96 - $37.65/Hourly 

Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.   

 An excellent fringe benefit package accompanies the salary, which includes:     

  • Medical, Dental, Vision, Life, Long and Short Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Want to learn more about what it's like work as part of the Care Management Team? Click on our video to learn more: https://youtu.be/1GZOBFx61QU 

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